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Cancel ZIPDJ
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Zipdj service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Zipdj: Easy Method
What is Zipdj
Overview
ZipDJ is a subscription service that provides DJs and music professionals with access to label-delivered electronic music, pre-releases and new-release content. It focuses on downloadable MP3s and a catalogue aimed at dance and electronic genres.
Who uses it
Typical users include professional and hobby DJs who need regular access to current electronic tracks and promo releases. ZipDJ is positioned for music discovery and routine downloading rather than general consumer streaming.
How to cancel Zipdj
Primary cancellation steps
- Log in to the ZipDJ web application.
- Locate and use the "Cancel Account" function in your account settings.
- Submit the cancellation request following the on-screen prompts to confirm cancellation.
Timing and restrictions
- Cancellations must be requested at least 72 hours before your next recurring payment to prevent the next charge.
- If you cancel mid-billing cycle you will not receive a refund for the unused portion; payments are stated as non-refundable.
- Official documentation indicates cancellation is handled through the web interface only; App Store or Google Play flows are not described as alternative methods.
What happens when you cancel
Access after cancellation
Your subscription remains active until the end of the paid billing period. You can typically access downloads and account features until that period expires.
Renewal and billing
After cancellation your subscription will not renew at the next billing date if the request met the 72-hour requirement. Charges already applied are not automatically refunded.
Will I get a refund?
Official refund policy
ZipDJ's official position is that all payments are non-refundable, including unused portions of a billing period. Once payment is applied, the stated policy is that no refunds are given.
Exceptions and options
- There is no mention in the available policy of a statutory 14-day cooling-off period or an automatic right to a refund.
- If you believe a wrongful charge occurred, you can contact your card issuer about a chargeback; ZipDJ’s terms indicate chargeback requests are handled by card issuers.
- Public reviews report cases where customers said promised refunds were not received; consider escalating with your bank if you cannot resolve billing with the service.
Zipdj plans and pricing
Table of plans
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Silver (50 downloads/month) | S$33.75 (approx.) | Monthly | 50 downloads per month |
| Gold (100 downloads/month) | S$40.50 (approx.) | Monthly | 100 downloads per month |
| Pro Unlimited - Monthly | S$67.50 (approx.) | Monthly | Unlimited downloads; initial special billed at US$30 - 35, standard US$50 thereafter |
| Pro Unlimited - 3‑Month | S$60.75 (approx.) | 3‑monthly billing | Unlimited downloads; billed every 3 months |
| Pro Unlimited - Annual | S$47.25 (approx.) | Yearly | Unlimited downloads; billed yearly |
Currency and conversions
ZipDJ lists prices in USD. SGD figures above are approximate conversions using an assumed exchange rate of 1 USD ≈ 1.35 SGD.
No official Singapore or App Store SGD pricing was found in the available data; check your bank card statement for the exact charged amount in your currency.
Your consumer rights in Singapore
Key legal points
Singapore consumer protection laws, such as the Consumer Protection (Fair Trading) Act, provide remedies where services are not delivered as described or where there is misrepresentation.
However, contractual "no refund" terms are commonly enforced unless there is a statutory breach or misrepresentation by the seller.
Practical steps to enforce rights
- Document the service description and any discrepancies (screenshots, confirmation emails).
- Raise the issue with ZipDJ support in writing and request a resolution.
- If unresolved, contact your card issuer to discuss dispute/chargeback options and consider filing a complaint with local consumer advice services if applicable.
Customer experiences
Positive feedback
Some users praise ZipDJ for strong label-delivered EDM content and help discovering underground tracks beyond mainstream releases.
Positive comments focus on access to pre-release material that is useful for DJs seeking fresh tracks.
Negative feedback
Multiple users report difficulties cancelling, delayed or missing refunds, and unresponsive customer service. One example of user feedback is visible on Trustpilot.
Complaints also include preview audio quality, inconsistent metadata, and the service being MP3-only rather than lossless.
Read user reviews on Trustpilot: ZipDJ reviews on Trustpilot.
Documentation checklist
Required documents
- Account email and username used for ZipDJ.
- Payment receipts or bank/card statements showing charges.
- A screenshot or copy of the cancellation confirmation (if available).
Helpful supporting evidence
- Dates and timestamps of cancellation attempts and support messages.
- Copies of any replies from ZipDJ support.
- Screenshots of account settings showing subscription status.
Common mistakes
Timing errors
Waiting too close to the renewal date is a frequent mistake; cancellations must be requested at least 72 hours before the next recurring payment to avoid being charged again.
Users sometimes assume cancelling mid-cycle triggers a pro rata refund - ZipDJ’s policy states it does not.
Method errors
Another common error is attempting to cancel via mobile app stores or by emailing support instead of using the web app's "Cancel Account" function. Official guidance indicates cancellation is via the web interface.
Failing to keep a copy of the cancellation confirmation can make disputes harder to resolve later.
Comparative recap
Short plan comparison
| Plan | Price (approx.) | Period | Highlight |
|---|---|---|---|
| Silver | S$33.75 | Monthly | 50 downloads per month - budget option |
| Gold | S$40.50 | Monthly | 100 downloads per month - mid tier |
| Pro Unlimited - Monthly | S$67.50 | Monthly | Unlimited downloads - higher recurring cost |
| Pro Unlimited - 3‑Month | S$60.75 | 3‑monthly billing | Unlimited downloads with quarterly billing |
| Pro Unlimited - Annual | S$47.25 | Yearly | Lowest effective monthly cost with annual billing |
Decision tips
- Choose Silver or Gold if you need a fixed monthly download allowance and lower cost.
- Choose Pro Unlimited if you need unrestricted downloads; compare monthly vs annual billing for savings.
- Verify exact USD charges on your card statement before deciding, as SGD figures are approximate.
After cancelling
Immediate checklist
- Save any cancellation confirmation or screenshots.
- Monitor your bank/card statement for the next billing date to confirm no further charges.
If you are charged after cancelling
If you are charged despite a timely cancellation, contact ZipDJ support in writing and keep evidence of your cancellation request.
If you cannot resolve the charge with the service, contact your card issuer to discuss a possible dispute or chargeback. For user reports and community feedback see: ZipDJ reviews on Trustpilot.
Address
Recipient format guidance
When sending physical mail in Singapore, include recipient name, block number and street, unit number, building name (if applicable), and the six-digit postal code on the last line with "Singapore".
Full address (example)
Singapore Post Limited
10 Eunos Road 8
#01-38 Singapore Post Centre
Singapore 408600