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Cancel HIGHLIGHTS
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Highlights service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Highlights: Easy Method
What is Highlights
Overview
Highlights is a subscription-based children's magazine and digital service offering stories, activities, and puzzles for young readers. It aims to foster reading and learning for children aged roughly 2 - 12.
Content and delivery
Content is delivered via apps (iOS and Android) and the Highlights website as a paid subscription. Subscription management and billing depend on the platform used to subscribe.
How to cancel Highlights
Cancel on iOS (App Store)
- Open iPhone Settings → tap your Apple ID → Subscriptions → Highlights → Cancel Subscription.
- Cancel at least 24 hours before the end of the current billing period to prevent automatic renewal.
- Note: Any unused portion of a free trial is forfeited when a paid subscription is purchased.
Cancel on Android (Google Play)
- Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Highlights → Cancel subscription.
- Cancel at least 24 hours before the end of the current billing period to prevent automatic renewal.
- Note: Free trial unused portion is forfeited upon conversion to a paid subscription.
Cancel on the Web (Highlights website)
- Sign in on the Highlights website → Account/Subscription settings → select active subscription → Cancel or turn off auto-renew.
- Cancel before the current period ends to avoid renewal.
- Note: Access normally continues until the end of the paid period; there is no immediate termination when cancelling on the web.
What happens when you cancel
Access after cancellation
After you cancel, access typically continues until the end of the paid billing period. You can continue using content for the time you’ve already paid for.
Billing and auto-renewal
Cancellation stops future automatic renewals. You will not be billed after the current paid period ends, provided cancellation was completed on the correct platform.
Will I get a refund?
Standard refund policy
Paid subscription fees are generally non-refundable except where required by law. Change-of-mind refunds are not part of the standard policy.
Exceptions and legal rights
- Refunds may be available if required by applicable consumer protection laws, such as statutory cooling-off rights where they apply.
- Unused free trial time is forfeited when converting to a paid subscription.
- If you believe a refund is required by law, gather documentation and contact support with your evidence.
Highlights plans and pricing
Where to check pricing
Pricing and available plans can change. Always check the official Highlights pricing page for the latest plan options and billing cycles.
Official source
See the official pricing information on the Highlights site: Highlights - Pricing.
Your consumer rights in Singapore
General rights
Singapore consumers may have rights under local consumer protection laws in specific situations, for example where a product is defective or a transaction violates statutory requirements.
How to act in Singapore
If you believe you are entitled to a refund or remedy under Singapore law, collect receipts and correspondence and contact Highlights support. If needed, consult local consumer protection authorities for guidance.
Customer experiences
Positive feedback
Many users report that cancellation is straightforward when they use the correct platform (App Store, Google Play, or web interface).
Subscription terms, including renewal and refund policies, are generally communicated in the service terms and pricing pages.
Common complaints
Users sometimes experience renewal despite cancelling because they attempted cancellation on the wrong platform.
Customers also note there is no standard refund window for change-of-mind refunds, and free trial time is lost if switched to a paid plan.
Documentation checklist
What to prepare
- Account email or username used for the Highlights subscription.
- Order/receipt or transaction ID from the App Store, Google Play, or web purchase.
- Date of purchase or renewal and the platform used to subscribe.
- Screenshots of subscription settings, cancellation confirmation, or error messages.
- Any correspondence with support (emails, chat transcripts) related to your cancellation or refund request.
How to submit
- Provide the documentation when contacting Highlights support or disputing a charge with the platform (Apple/Google) if needed.
- Keep copies of all communications in case you need to reference them for legal or consumer-protection claims.
Common mistakes
Cancelling on the wrong platform
A frequent error is cancelling via the website when the subscription was purchased through the App Store or Google Play. The subscription must be cancelled on the platform where it was billed.
Timing and refund assumptions
Not cancelling at least 24 hours before the renewal can result in an unwanted charge. Also, assuming a refund will be issued for change of mind leads to frustration - refunds are not standard unless required by law.
Comparative recap
Quick summary
The table below compares cancellation steps, timing, and important notes across platforms. Use it to confirm where you purchased your subscription before cancelling.
Table
| Platform | How to cancel | Timing | Notes | Period |
|---|---|---|---|---|
| App Store (iOS) | Open iPhone Settings → Apple ID → Subscriptions → Highlights → Cancel Subscription | Cancel at least 24 hours before the end of the current billing period to prevent automatic renewal | Unused portion of a free trial is forfeited when a paid subscription is purchased | monthly / annual |
| Google Play | Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Highlights → Cancel subscription | Cancel at least 24 hours before the end of the current billing period to prevent automatic renewal | Free trial unused portion is forfeited upon conversion to paid subscription | monthly / annual |
| Web (Highlights website) | Sign in on Highlights website → Account/Subscription settings → select active subscription → Cancel or turn off auto-renew | Cancel before the current period ends to avoid renewal | Access continues until the end of the paid period; no immediate termination | monthly / annual |
After cancelling
What to check next
Verify cancellation by checking your subscription status on the same platform where you subscribed. Keep confirmation screenshots or emails for your records.
Helpful links
Address
Contact address
1919 1st Street
Notes
This address is provided for reference only. For account or billing issues, use the official support channels linked above.