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Cancel AITOPIA
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Aitopia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Aitopia: Easy Method
What is Aitopia
Overview
Aitopia is a creative platform that offers tools for building immersive virtual spaces and collaborative experiences. It provides templates, content tools, and integrations to design interactive environments.
Core uses
Users employ Aitopia for creating virtual spaces, content exploration, and AI-assisted features such as summaries and web access. Subscriptions unlock higher usage limits and advanced features.
How to cancel Aitopia
Cancel via Web (AITOPIA website)
- Log in to aitopia.ai → My Account → Billing or Subscription → select cancel → confirm cancellation.
- Follow on-screen prompts to confirm; cancellation typically stops auto-renewal at period end.
Cancel via mobile stores (iOS and Android)
- Apple App Store (iOS): On iPhone go to Settings → your name → Subscriptions → find AITOPIA → Cancel.
- Google Play: In Google Play Store app go to Profile → Payments & subscriptions → Subscriptions → select AITOPIA → Cancel.
What happens when you cancel
Access and renewal
When you cancel, the subscription remains active until the end of your current billing period. During this time you retain access to the paid features.
At the end of the billing period the subscription will not auto-renew and access to paid tiers will end.
Account and data
Cancelling a subscription does not necessarily delete your account or personal data. Data retention and deletion may require separate steps.
See Aitopia’s privacy or account settings to request account deletion or data removal as needed.
Will I get a refund?
Web subscriptions - monthly and annual
Monthly subscriptions purchased on the web: no refunds are available under the stated policy.
Annual subscriptions on the web: refund equals amount paid minus cost of used months (calculated at the original monthly price). Any partial month counts as a full month.
Exceptions and processing
- Subscriptions over 3 months are non-refundable per policy.
- If credits were fully used, no refund is available.
- Typical processing time for approved web refunds: 5 - 10 business days.
App Store and Google Play refunds
Refunds for purchases via Apple App Store or Google Play are handled by Apple or Google under their respective refund policies.
Contact the store’s support or use the store’s refund request flow for those purchases.
Other possible refund situations
- Independent resources suggest possible prorated refunds for billing errors, trial cancellations, service downtime, or overlap; these are not guaranteed by Aitopia.
- Trial-period cancellations may entitle to a full refund if handled by the payment processor or store rules.
Aitopia plans and pricing
Pricing summary
Below are the plans and the published US-dollar prices and features. Check your store at purchase for exact local charges in SGD.
Notes on billing
Annual plans are presented as a monthly equivalent but billed annually at the stated annual total where shown.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Basic (Monthly) | US$9.99 | monthly | 3000 fast text queries/month; 100 advanced text queries/month; 200 image queries/month; 1000 PDFs & page reader/month; browser extension; YouTube Summary; Smart web access |
| Basic (Annual) | US$7.99 | monthly (billed annually at US$95.90) | Same as Basic monthly |
| Pro (Monthly) | US$19.99 | monthly | 10000 fast text queries/month; 300 advanced text queries/month; 600 image queries/month; 2000 PDFs & page reader/month; plus Basic features |
| Premium / Unlimited (Monthly) | US$39.99 | monthly | Unlimited fast & advanced text/image queries; unlimited PDFs & page reader; plus Basic features |
Your consumer rights in Singapore
Cooling-off and statutory rights
Singapore has no general statutory 14-day cooling-off period for digital subscriptions. Rights depend on the provider’s published policy.
For Aitopia web purchases, rely on Aitopia’s published refund and cancellation terms for entitlements.
Escalation and dispute options
- If you cannot resolve a billing or refund issue, you may contact the payment provider or dispute the transaction with your card issuer.
- You may also consult the Consumers Association of Singapore (CASE) for guidance and possible escalation paths in unresolved disputes.
Customer experiences
Positive reports
Some users report they can manage or cancel subscriptions without issue and find the service legitimate and useful.
Certain security assessments have flagged the service as likely safe in independent reviews.
Negative reports
There are multiple complaints describing difficulty finding clear cancellation controls, ignored refund requests, and unexpected annual charges.
Users have reported frustration when support does not respond promptly or when cancellations are not reflected correctly.
Documentation checklist
Required transaction details
- Account email and username used with Aitopia
- Order ID, invoice, or transaction date
- Payment method and last four digits of card (if applicable)
Evidence to capture
- Screenshots of subscription settings showing active subscription and cancellation attempts
- Receipts from the web or store (App Store / Google Play) showing the charge
- Any written support correspondence and dates
Common mistakes
Assuming cancellation equals deletion
Many users cancel a subscription but expect their account and data to be deleted automatically. That is often not the case.
To delete data, check Aitopia’s privacy or account deletion process and submit separate requests if needed.
Missing the right store or proof
Users sometimes attempt to cancel via the website when the subscription was purchased through Apple or Google Play. This prevents effective cancellation or refund handling.
Always confirm where the subscription was purchased and keep store receipts or screenshots to support your request.
Comparative recap
Quick channel comparison
The table below compares cancellation steps and refund handling across channels to help you choose the correct route for canceling or requesting refunds.
How to act based on channel
Follow the channel-specific steps shown in the table and retain proof of cancellation for at least one billing cycle.
| Channel | Cancellation steps | Refund handling | Period |
|---|---|---|---|
| Web (AITOPIA website) | Log in → My Account → Billing/Subscription → select cancel → confirm | Monthly: no refund. Annual: prorated refund less used months; processing 5 - 10 business days. | monthly / annual |
| Apple App Store (iOS) | iPhone: Settings → your name → Subscriptions → find AITOPIA → Cancel | Refunds handled by Apple under App Store policies; contact Apple for requests. | monthly / annual |
| Google Play | Google Play Store app → Profile → Payments & subscriptions → Subscriptions → select AITOPIA → Cancel | Refunds handled by Google under Google Play policies; contact Google for requests. | monthly / annual |
After cancelling
What to monitor
Keep an eye on your email for a cancellation confirmation and on your next billing statement to ensure no further charges occur.
Save all confirmation messages and screenshots until any billing disputes are fully resolved.
Further actions
- If you need an account deletion or data removal, follow Aitopia’s account or privacy procedures directly in your account settings.
- If refunds are not processed as stated, contact your payment provider or consider CASE for consumer assistance in Singapore.
Address
Corporate location
500 Yale Ave N, Seattle, Washington, 98109 US
Notes on contacting
Use the account and billing interfaces in your Aitopia account for subscription changes. For payment disputes, contact your card issuer or store (App Store / Google Play) as applicable.