Cancellation Beenverified: Easy Method

What is Beenverified

Service overview

BeenVerified is a consumer-facing background-check service that aggregates public records to provide contact details, criminal records, and related information about individuals.

How it is commonly used

Individuals use BeenVerified to search public records for personal, safety, or verification reasons. The service operates on a subscription model with web and app store options.

How to cancel Beenverified

Cancel via website (desktop/mobile)

• Log into your account at beenverified.com.
• Scroll to the footer and click "Contact Us", then select "Cancel My Account".
• Follow the on-screen prompts and wait for a cancellation confirmation email.
• You will retain access until the end of the paid period after cancellation.

Other cancellation options

• Live chat: Use the "Chat With Us Live" link on BeenVerified’s website during business hours to request cancellation.
• Email: Send [email protected] with your full name, email address, and 9-digit member ID to request cancellation.
• Phone: Call BeenVerified customer support (examples used by the company include 1-888-579-5910 or 1-866-885-16480) during business hours and request cancellation using your member ID or email.
• App store users: iOS - cancel in Settings → [Your Name] → Subscriptions → BeenVerified → Cancel Subscription.
• Android users: Google Play app → Profile → Payments & subscriptions → Subscriptions → BeenVerified → Cancel subscription.

What happens when you cancel

Access after cancellation

After you cancel a paid subscription, account access typically continues until the end of the current billing period.

Renewal and account status

Auto-renewal is stopped for future billing, but past charges remain unless a refund is approved. Account data and history may remain on BeenVerified systems per their policies.

Will I get a refund?

General refund policy

Refunds with BeenVerified are not automatic. They are handled case-by-case and are discretionary, often tied to customer satisfaction or specific issues.

How to request a refund and special cases

• If you paid directly on the web, contact customer service by phone or email to request a refund; approved refunds are processed immediately but may take up to 10 days to post to your bank.
• If you subscribed via Apple App Store, request refunds through Apple - BeenVerified cannot process App Store refunds.
• Goodwill refunds may be offered (for example, for accidental renewals), but they are not guaranteed.
• Avoid filing a chargeback with your bank before contacting BeenVerified; doing so may suspend your account and could forfeit eligibility for a refund.

Beenverified plans and pricing

Where to check current prices

Pricing and plan details can change. Always check BeenVerified’s official website for the most current plan options and terms before subscribing.

Note about trials and app stores

Free trials, promotional offers, and billing through app stores may have different terms. App-store subscriptions are governed by Apple or Google policies, not BeenVerified’s web refund rules.

Your consumer rights in Singapore

Relevant protections

Singapore consumers are protected against unfair practices under laws such as the Consumer Protection (Fair Trading) Act. These laws may cover misleading marketing or undisclosed auto-renewals in some cases.

Practical steps in Singapore

• Contact the merchant (BeenVerified) first to request cancellation and any refund.
• If unresolved, consumers in Singapore may contact the Consumers Association of Singapore (CASE) to seek advice or file a complaint.
• App-store purchases are handled by Apple or Google; pursue refunds through those platforms where applicable.

Customer experiences

Positive feedback

Some users report prompt customer service for billing or account issues and praise the user interface, speed of search results, and the breadth of public records available.

Negative feedback

Many complaints focus on difficulty cancelling subscriptions, unexpected recurring charges, and instances of inaccurate or incomplete data. Public review sites show mixed-to-negative ratings in some forums.

Documentation checklist

Essential items to have before cancelling

• Account email address and password.
• 9-digit member ID (if you were issued one) and your full name.
• Order confirmation or receipts showing recent charges and billing dates.

Supporting items for refund requests

• Screenshots or copies of billing transactions and renewal notices.
• Correspondence with BeenVerified support (emails, chat transcripts).
• If applicable, proof that you cancelled but were still charged.

Common mistakes

Not cancelling in the right place

A frequent error is cancelling the account on the website but forgetting to cancel the app-store subscription (or vice versa). App-store subscriptions must be cancelled through Apple or Google.

Initiating chargebacks too early

Some users submit a bank or card chargeback before contacting BeenVerified. This can lead to account suspension and may reduce chances of an amicable refund.

Comparative recap

Quick comparison overview

The table below summarizes key aspects of BeenVerified versus typical background-check services to help you decide next steps.

After cancelling

What to watch for

After you cancel, watch your email for the cancellation confirmation and monitor your bank or card statement for any unexpected charges during the remainder of the billing period.

Where to get more help

• Refer to BeenVerified’s official site for cancellation confirmation steps and support; see reviews and guidance at BeenVerified review (Rewarble).
• General pricing and trial details are discussed in independent guides such as BeenVerified cost & trial guide (Byliner).
• If you remain unresolved, consider contacting consumer support bodies in Singapore such as CASE for advice and complaint filing.

Address

Corporate headquarters

BeenVerified corporate address (publicly listed): 48 West 38th Street, 8th Floor, New York, NY 10018, United States.

Mailing and contact notes

Communications and cancellation requests are usually handled online, by email, or by phone. If you need to contact the company by mail, verify the correct mailing address on BeenVerified’s official website before sending documents.