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Field & Flower

Cancel FIELD & FLOWER

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Field and Flower Cancel Subscription | Postclic
Field & Flower
hello@fieldandflowerco.com
Cancellation of Field & Flower contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Field & Flower service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Field & Flower
hello@fieldandflowerco.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Field & Flower. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Field & Flower: Easy Method

What is Field & Flower

Overview

Field & Flower is a subscription-based fresh flower service that arranges and delivers seasonal bouquets sourced from farms.

The service offers recurring deliveries tailored by plan and frequency and is managed through its web subscription portal.

Service offered

Subscribers receive handpicked arrangements on a schedule set at sign-up; one-off orders are also available depending on the checkout options.

Management of subscriptions, including cancellations, is handled via the online account and the order confirmation details.

How to cancel Field & Flower

Online cancellation steps

  • Log in to your Field & Flower account and locate the relevant subscription or order.
  • Check the order confirmation for the stated "order deadline" or processing cut-off time.
  • Request cancellation before the order deadline through the account cancellation option or contact customer support if no online button is available.
  • Keep confirmation screenshots or emails showing the cancellation request and timestamp.
  • Verify the cancellation status in your account after the deadline has passed to ensure it was processed.

When cancellation is not possible

  • Cancellations must be requested before the order deadline; after that point processing typically begins and cancellations are not allowed.
  • Once processing has started, one-off orders are final and subscription deliveries scheduled after processing cannot be canceled retroactively.
  • Always check the specific deadline on your order confirmation - policies may vary by product or promotion.

What happens when you cancel

Access & deliveries

Cancelling stops future scheduled deliveries and renewals for the subscription from the next billing cycle onward.

Orders already past the order deadline or already being processed will usually proceed and are not refundable under cancellation rules.

Account and data

Your account typically remains active; past order history is usually retained for customer service and records.

Personal data handling follows the merchant’s privacy policy - contact support if you need deletion or export of your data.

Will I get a refund?

Refund policy

Refunds or replacements for complaints are issued at Field & Flower’s discretion.

If a refund is given, the customer receives the amount paid (full or discounted) credited to the original payment method.

Exceptions & replacements

  • Replacements or refunds for damaged, defective, or misdescribed goods depend on the merchant’s review of the complaint.
  • Provide clear evidence (photos, timestamps, order number) to support requests for refunds or replacements.
  • If a refund is agreed, expect it to be processed back to the same payment method used at purchase.

Field & Flower plans and pricing

Where to view pricing

All current plans, available frequencies, and pricing are listed on Field & Flower’s official website.

Check the subscription product page for exact plan options and terms before subscribing.

Note on prices

This guide does not list or assume any prices. Confirm up-to-date pricing and promotions on the official product page.

Official subscription information is available here: Field & Flower subscription page.

Your consumer rights in Singapore

Statutory rights

Under Singapore’s Consumer Protection (Fair Trading) Act, there is generally no statutory 'cool-off' or automatic 14-day right to cancel online purchases unless goods are defective or misrepresented.

Cancellation and refund rights therefore depend primarily on the merchant’s stated policy and the circumstances of the purchase.

Merchant policy vs law

If you believe goods were defective or misrepresented, you can raise a claim with the seller and, if necessary, pursue dispute resolution channels available in Singapore.

Keep written records of communications and evidence when asserting any consumer rights or requesting remedies.

Customer experiences

Reported negatives

There are user reports describing issues such as receiving damaged items and unsatisfactory refunds or replacements.

Some customers also reported unexpected order changes or cancellations by customer service without clear notification.

Reported positives and limits

Publicly available verified positive reviews are limited in the supplied data set; absence of positive items here does not mean there are none.

When evaluating, consider both the merchant’s official policy and individual service experiences reported by other customers.

Documentation checklist

Before contacting support

  • Order number, date and time of purchase
  • Account email and payment method used
  • Screenshot of order confirmation showing the order deadline (if available)

For damaged or incorrect orders

  • Clear photos of the damaged item and packaging from multiple angles
  • Timestamped photos or videos and a short description of the issue
  • Any correspondence with delivery personnel or tracking details

Common mistakes

Missing the order deadline

A frequent mistake is attempting to cancel after the stated order deadline; after processing begins, cancellations are commonly refused.

Always check the order confirmation and cancel early if you need to stop a shipment or subscription cycle.

Insufficient evidence when complaining

Customers sometimes report poor outcomes when they do not provide photos, timestamps, or order details for damaged items.

Collecting and sending complete documentation upfront speeds up review and increases the chance of a replacement or refund.

Comparative recap

Quick comparison

The table below summarizes core points for Field & Flower and typical expectations for Singapore online purchases.

How to use this table

Use the table to set expectations and to prepare documentation when contacting the merchant or your payment provider.

Feature Field & Flower (Web - UK) Typical Singapore online retailer
Cancellation window Must request before the stated order deadline; no cancellations once processing begins. Varies by merchant; no automatic statutory cool-off for non-defective goods under Singapore law.
Refunds Issued at the merchant’s discretion; refunds credited to the original payment method if approved. Depends on seller policy; refunds for defective/misdescribed goods are generally enforceable.
Subscriptions Subscription cancellations must also be requested before the order deadline to stop the next delivery. Subscription terms are merchant-defined; check renewal/cancellation terms before subscribing.
Evidence required Photos, order number, and timestamps are commonly needed for damage claims. Similar requirements; good documentation speeds resolution with sellers or payment providers.
Source Official subscription page Varies by seller - check each retailer’s terms and Singapore consumer guidance.

After cancelling

Next steps

Confirm the cancellation in your account and save any confirmation emails or screenshots for your records.

If a charge appears incorrectly after cancellation, contact Field & Flower support and your payment provider if necessary.

Need more help

For official product and subscription details, see: Field & Flower subscription page.

If you are in Singapore and encounter unresolved issues, gather documentation and consider local dispute resolution or your payment issuer’s chargeback process.

Address

Company address

500 Yale Ave N, Seattle, Washington, 98109 US

Use this postal address for formal written correspondence if required by the merchant or for record-keeping purposes.

Notes

The address above is the contact address provided in the service information and may relate to administrative operations.

For customer-service issues, use the merchant’s online support channels first and provide the documentation checklist items listed earlier.

Similar cancellation services

FAQ

To cancel your Field & Flower subscription, log in to your account, locate the relevant subscription, and request cancellation before the order deadline. Keep a screenshot or email confirmation of your request for proof.

No, cancellations must be requested before the order deadline. Once processing begins, your order is final and cannot be canceled retroactively.

Your account remains active even after cancellation, and your past order history is retained for customer service purposes. If you need data deletion, contact support.

Refunds are issued at Field & Flower's discretion. If approved, you will receive the amount credited back to your original payment method.

You should provide clear evidence such as photos, order number, and timestamps to support your refund request for damaged or defective goods.