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Cancellation service #1 in Singapore
Find My Kids is a parental-control app that lets parents locate children’s devices, view routes, and use features such as sound listening and notifications.
The app is available on mobile app stores and via the developer’s website for direct purchases.
Typical uses include locating a lost phone, monitoring a child’s location history, and receiving arrival/departure alerts for set places.
Features and pricing vary by plan and platform (App Store, Google Play, or direct web purchase).
If you cancel a subscription bought through an app store, access typically remains until the end of the paid billing period.
For direct web purchases, access and timing depend on the developer’s support response and any agreement you reach with them.
App Store and Google Play subscriptions auto‑renew unless cancelled through the store settings.
Direct purchases are governed by the developer’s billing procedures and may require contacting support to stop renewals.
Find My Kids’ website states a “Money‑Back Guarantee” yet also says “all purchases are final.”
Refunds for web purchases may be issued, typically within about 30 days, only for significant technical issues or no visible results after 14 days of following guidance.
The table below lists pricing items recorded for Singapore from the App Store listing and related sources.
Not all plan durations or feature details are specified in the public listing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly access | S$5.48 | Monthly | Full functionality via monthly subscription |
| Care Plus plan | S$99.98 | Unknown | Not specified in App Store listing |
| Care | S$5.48 | Unknown | Likely short‑term access similar to 'Monthly access' |
| Care | S$45.98 | Unknown | Not specified |
| Care Plus | S$9.98 | Unknown | Not specified |
| Care 50% OFF | S$32.98 | Unknown | Discounted bundle or offer |
| Care Plus Special Offer | S$6.98 | Unknown | Promotional price |
| Sound Around | S$0.98 | Unknown | Sound listening feature |
| Sound Around | S$6.98 | Unknown | Possibly extended access to Sound Around |
| Unlimited Sound Around | S$29.98 | Unknown | Unlimited sound listening access |
There is no clear statutory 14‑day cooling‑off period in Singapore for digital app subscriptions like Find My Kids.
Digital subscription purchases are typically governed by the app stores’ own refund and cancellation policies.
If you buy directly from the Find My Kids website, the developer’s refund policy and support process apply.
For web purchases, refunds are limited and typically considered only for technical failures or service non‑delivery after following recommendations.
Some users report successful outcomes such as locating lost devices and accurate long‑term tracking for many years.
Positive reviews include examples of locating a device during outdoor activities and reliable route histories.
Common complaints include unexpected or recurring renewal charges and difficulty obtaining refunds after cancellation.
Other issues raised are tracking inaccuracies, delayed or incorrect locations, and unresponsive customer support.
Users often cancel inside the app or website but forget to cancel the App Store or Google Play subscription.
This can lead to continued auto‑renewals and unexpected charges despite attempting cancellation.
Failing to keep confirmation emails or screenshots makes disputes harder if charges continue.
Some users have had to contact banks or card issuers when they could not prove they cancelled.
The table below summarizes cancellation, refund likelihood, and access after cancelling for each purchase route.
Use it to decide which path matches your situation and what to expect.
| Purchase route | How to cancel | Refund likelihood | Access after cancel |
|---|---|---|---|
| Google Play (Android) | Cancel via Google Play Store → Subscriptions | Google handles refunds case‑by‑case | Access until end of paid period |
| App Store (iOS) | Cancel via App Store → Subscriptions | Apple generally does not refund unused time | Access until end of paid period |
| Direct web purchase | Contact Find My Kids support / Cancellation Department | Limited; possible for technical failures or no results after 14 days | Depends on agreement with support |
Save any cancellation confirmation you receive from the store or Find My Kids support.
Check your next card/bank statement to confirm renewed charges have stopped.
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Use official support channels or the website for specific support requests and cancellation confirmation.
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Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.