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Cancel FIREWORK
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Firework service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Firework: Easy Method
What is Firework
Overview
Firework is a platform for creating, sharing, and discovering short-form interactive video content aimed at brands and businesses.
It offers tools for shoppable videos, user-generated content import, and analytics to help companies engage audiences.
Core use cases
Brands use Firework to embed videos across web, email, and commerce platforms to increase engagement and conversions.
Plans range from a free Pilot tier to Enterprise offerings with advanced analytics and integrations.
How to cancel Firework
Prepare before cancelling
- Identify the account owner or admin who can access billing and subscription settings.
- Note your current plan, billing cycle, and any active integrations you will need to migrate.
Step-by-step cancellation (common routes)
- Via Firework dashboard: Sign in to the account and go to Account or Billing settings to locate subscription or plan controls.
- Contact Sales or Support: If no cancel button is visible, contact Firework sales or support to request cancellation and confirmation.
- Shopify-managed subscriptions: If you installed Firework through Shopify, cancel the app subscription from your Shopify admin under Apps or Billing.
What happens when you cancel
Access and functionality
After cancellation you typically retain access through the paid period you already paid for, unless the provider states otherwise.
Features tied to higher tiers (branding removal, view allowances, advanced analytics) are usually disabled when your plan ends.
Data and account retention
Providers often retain account data for a period to allow reactivation; confirm exact retention with Firework support before cancelling.
If you need exported assets or analytics, download them prior to plan expiry to avoid losing access.
Will I get a refund?
Official refund information
No specific refund policy information for Firework in Singapore was located in available sources.
Published pricing pages do not detail country-specific refund terms; contact Firework for an official reply.
Common exceptions and actions
- Prorated refunds: Some vendors offer prorated credits rather than cash refunds; check your contract or ask support.
- Disputes: If you paid via a payment processor or credit card, you may also explore a chargeback or dispute with the issuer as a last resort.
Firework plans and pricing
Summary
The following table lists published Firework plans and features in USD as provided by Firework's pricing information.
For precise Singapore Dollar (SGD) charges contact Firework sales; published amounts are in USD.
| Plan | Price | Period | Features |
|---|---|---|---|
| Pilot | Free (USD) | monthly | 1,000 monthly video views; 10 video uploads; shoppable videos; UGC importer; interactive video; emails/SMS embeds; standard analytics |
| Starter | US$39.00 | monthly | 10,000 monthly video views; 50 video uploads; up to 10 playlists; US$10 per additional 1K views |
| Growth | US$259.00 / US$2,388.00 | monthly / annual | 50,000 monthly video views; unlimited uploads; remove branding; US$5 per additional 1K views |
| Growth (alt source) | US$199.00 | monthly | 50,000 monthly video views; unlimited uploads; up to 50 playlists; 5 logins; remove branding; customer support specialist; US$5 per additional 1K views |
| Pro | Custom pricing (contact sales) | monthly | 100,000 baseline monthly views; unlimited uploads/playlists; $5 per additional 1K views; custom branding; player customization; commerce integrations |
| Enterprise | Custom pricing (contact sales) | monthly | Unlimited views/uploads/playlists/logins; VIP support; advanced features (QR codes, dynamic content, SLAs, analytics, multi-touch attribution) |
Your consumer rights in Singapore
General protections
No data specific to Firework and Singapore statutory protections was found in the available sources.
In general, Singapore consumers are protected by laws and agencies addressing unfair contract terms and trade practices; specifics depend on the contract and nature of the service.
Recommended actions
- Retain all billing records, invoices, contracts, and communication with Firework as supporting evidence.
- If you suspect unfair treatment, seek guidance from local consumer bodies or legal counsel for contract-specific advice.
Customer experiences
Available review data
No verified positive or negative customer reviews for Firework in Singapore were located in the provided sources.
Public feedback may exist elsewhere; confirm with community forums or platform marketplaces for real-world experiences.
What to expect
Based on product positioning, expect strengths in shoppable video features and integrations, with variation across plan levels.
Support responsiveness and refund handling may vary; document all requests and confirmations to aid any dispute resolution.
Documentation checklist
Before you cancel
- Account email, admin login, and organization name
- Current plan name, billing cycle, latest invoice, and payment method
- Exported video assets, analytics reports, and any embed code or integration details
When requesting cancellation
- Written cancellation request (email) with date and requested end-of-service date
- Confirmation or ticket number from Firework support
- Record of any agreed refunds, credits, or prorated adjustments
Common mistakes
Missing account permissions
Attempting to cancel without admin access is a frequent error; ensure the correct account holder initiates the process.
Example: A team member requests cancellation but lacks billing privileges, delaying the process.
Not saving data and assets
Users sometimes cancel before exporting videos, playlists, or analytics; this can result in permanent loss of content.
Example: Deleting embeds from an e-commerce site without downloading original files first.
Comparative recap
Quick comparison
| Aspect | Firework (summary) | Notes for Singapore users |
|---|---|---|
| Pricing | Ranges from Free Pilot to Enterprise; published in USD | Contact sales for SGD quotes; see official pricing page |
| Cancellation | Cancel via dashboard or support; Shopify installs require Shopify admin action | Keep billing records; request written confirmation |
| Refunds | No Singapore-specific refund policy located in available sources | Ask Firework support for policy; retain evidence if disputing charges |
After cancelling
Immediate next steps
- Confirm the cancellation in writing and save the confirmation email or ticket number.
- Export any needed videos, analytics, and integration keys before your access ends.
Helpful official links
Address
Operational office
1 George Street #21‑01, Singapore 049145
Registered corporate address
144 Robinson Road #12‑01 Robinson Square, Singapore