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Cancel GCN
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I hereby notify you of my decision to terminate the contract relating to the Gcn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gcn: Easy Method
What is Gcn
Overview
GCN (Global Cycling Network) is a cycling media brand that produced video content, articles and a subscription service called GCN+ for ad-free and on-demand cycling content.
The GCN+ subscription service and app were discontinued globally on 19 December 2023; GCN continues to operate a merchandise store.
Services historically offered
GCN+ offered live and on-demand videos, documentaries and race coverage when active.
The GCN Cycling Store sells branded merchandise and apparel via shop.globalcyclingnetwork.com, shipped internationally and priced in USD.
How to cancel Gcn
Cancelling a GCN+ subscription (what happened)
Users did not need to cancel manually: the provider cancelled the GCN+ service on 19 December 2023 and processed prorated refunds for unused time.
No further action on App Store, Google Play or web subscriptions was required from subscribers after the shutdown.
Cancelling or returning merchandise orders
To cancel a merchandise order within the allowed window, contact the shop team by email with your order details.
- Email: shop@globalcyclingnetwork.com (also used for GMBN, EMBN, Global TriNetwork orders as applicable).
- Include your order number, contact details and reason for cancellation in the message.
- Cancel from dispatch confirmation until 14 days after you receive the product for non-custom items.
- Do not attempt to cancel customised items, unsealed health/hygiene products, or goods inseparably mixed after delivery.
What happens when you cancel
Access and service termination
For GCN+: access ended when the provider shut down the service on 19 December 2023 and subscribers were removed from active plans.
There is no ongoing subscription access after the closure date; historical content availability depends on GCN's current platform decisions.
Order cancellation and returns
For merchandise, cancelled orders or approved returns must be sent back as instructed to obtain a refund.
Refunds for returned goods are processed after the seller receives the returned items or proof of return, as described below.
Will I get a refund?
Refunds for GCN+ subscription closure
Subscribers were entitled to prorated refunds for unused subscription time following the shutdown on 19 December 2023.
These refunds were issued by the provider; subscribers were not required to submit manual cancellation requests for the service closure.
Refunds for merchandise and faulty items
- Merchandise: Full refund (minus delivery cost) is available if cancelled and returned within the 14-day legal period for non-custom items.
- Faulty or misdescribed items: Full refund including postage if reported within 7 days of receipt.
- Refund timing: Refunds will be processed within 14 days of receiving returned goods or receiving proof of return or cancellation notice.
Gcn plans and pricing
Current status
GCN no longer offers an active subscription service; only store merchandise (USD pricing) is available for purchase.
Historical plan details are retained here for reference only.
Pricing table
| Plan | Period | Price | Features |
|---|---|---|---|
| GCN+ Subscription (Historical, now discontinued) | monthly / annual (formerly) | N/A (service closed December 19, 2023) | Ad-free live and on-demand cycling content, documentaries, race coverage |
Your consumer rights in Singapore
Statutory cancellation and refunds
Singapore consumer protection provides statutory rights that may allow cancellation and refunds, typically including a 14-day period for distance sales in many jurisdictions.
GCN's stated policies do not override local statutory rights; if a seller claims \"no refunds,\" the law may still grant you remedies.
Faulty goods and escalation
Faulty or misdescribed goods normally entitle the buyer to a full refund including postage; report faults promptly and keep evidence.
If you cannot resolve the issue with the seller, consider contacting local consumer advisory organisations such as the Consumers Association of Singapore (CASE) for guidance and escalation.
Customer experiences
Positive feedback
Many users praise GCN for high-quality, professional video content and engaging presentation on its channels and documentaries.
Merchandise is often valued for community appeal and branded style.
Negative feedback
Some users report poor streaming performance in the past (buffering, low resolution), app interface issues, and confusing cancellation flows.
Customer service complaints include slow responses, refund delays, order fulfillment problems and concerns about product quality or return costs.
Documentation checklist
For merchandise cancellations and returns
- Order number and order confirmation or invoice.
- Dispatch confirmation and delivery date (to calculate the 14-day window).
- Photos of the product and packaging if faulty or misdescribed.
- Proof of return shipping (tracking number or courier receipt).
For GCN+ subscription closure or refund queries
- Subscription receipts, payment transaction records and account email used for purchase.
- Any provider notices or communications about the shutdown (retain emails).
- Bank/credit card statements showing charges and any refund entries.
Common mistakes
Missing or late information
Not including the order number or proof of purchase in your cancellation email delays processing and resolution.
Failing to act within the 14-day statutory window (for non-custom items) may result in loss of standard cancellation rights.
Returning the wrong items or losing evidence
Returning customised or unsealed hygiene items that are non-returnable will lead to refused refunds; always check exclusions before returning.
Not keeping return shipment proof or photos of faults makes it harder to dispute charges or obtain a refund.
Comparative recap
At-a-glance comparison
| Service | What it is | How to cancel | Refund policy | Key exclusions |
|---|---|---|---|---|
| GCN+ Subscription | Ad-free streaming service and app (historical) | Service was cancelled by provider on 19 Dec 2023; users did not need to cancel manually | Prorated refunds issued for unused subscription time upon shutdown | Service discontinued - no active subscriptions or pricing |
| GCN Merchandise Store | Online shop for branded apparel and accessories | Email shop@globalcyclingnetwork.com with order number within cancellation window | Full refund (minus delivery) if returned within 14 days; faulty items refunded in full including postage if reported within 7 days | Customised items, unsealed health/hygiene products, or inseparably mixed goods are excluded |
After cancelling
What to expect next
After you submit a cancellation or return, retain proof of your communication and any shipment tracking until the refund posts to your account.
Refunds for merchandise are processed within 14 days of the seller receiving the returned goods or proof of return/cancellation.
Further information and news
For background on the GCN+ closure, see reporting on the service shutdown and accounts: Cycling Weekly: Closure of GCN.
If you need help with a disputed charge, contact your payment provider or card issuer and provide the documentation checklist items above.
Address
Company address
Global Communications Network, LLC
166 Crompton Avenue, East Greenwich, Rhode Island 02818‑3652, United States
Shop contact (for cancellations and returns)
Email for merchandise cancellations and queries: shop@globalcyclingnetwork.com
Include your order number, contact details and clear reason for cancellation in any message to the shop team.