Cancellation Geozilla: Easy Method

What is Geozilla

Overview

Geozilla is a location‑sharing app designed for families and friends to view real‑time GPS locations, receive safety alerts, and create geofences for arrivals and departures.

The app aims to simplify coordination during travel, daily routines, and group activities by sharing location updates among chosen contacts.

Primary uses

Common uses include tracking family member arrivals/departures, finding people during outings, and receiving driving or safety reports.

Features and terms (billing, refunds, rights) are set out in Geozilla’s terms of use available on their website.

How to cancel Geozilla

Cancel via App Store (Apple)

• Open your Apple ID subscriptions in the App Store and find the Geozilla subscription.
• Cancel at least 24 hours before the renewal date to avoid the next charge.
• Your subscription remains active until the end of the current period after cancellation.

Cancel via Google Play and Web

• Google Play: Open Google Play subscriptions, select Geozilla and cancel at least 24 hours before renewal. Access continues until the end of the current billing period.
• Web (Geozilla website): Sign in, go to account settings to cancel or contact support. Cancellation takes effect at the end of the current billing cycle; no further charges apply.
• For web cancellation details and terms, see Geozilla’s Terms of Use: Geozilla Terms of Use.

What happens when you cancel

Access and service duration

Cancellations made through App Store or Google Play remain active until the end of the current paid period and will not renew thereafter.

Web cancellations take effect at the end of the current billing cycle; you keep access until that date.

Account data and notifications

After subscription expiry, premium features are removed; your basic account and profile typically remain unless you request deletion.

Always review account settings or contact support if you need data removal or account closure beyond subscription cancellation.

Will I get a refund?

Platform purchases (App Store / Google Play)

• Refunds for purchases made via the App Store or Google Play must be requested through the respective platform’s support; Geozilla does not handle those refunds directly.
• Follow Apple’s or Google’s refund procedures through your account or their support pages.

Web purchases and exceptions

• Web purchases: refunds may be possible if local law provides a cooling‑off period, or if a verified technical issue prevents usability unresolved for 30 days.
• EEA/UK: 14‑day cooling‑off right from purchase date if paid features have not been used; notify Geozilla support within 14 days.
• Refund requests for web purchases should be submitted within 30 days of purchase; Geozilla reviews requests case‑by‑case.
• Generally, charges already billed prior to cancellation are non‑refundable except for the exceptions noted above.
• See Geozilla’s Terms of Use for formal statements: Geozilla Terms of Use.

Geozilla plans and pricing

Price list (official data)

Below are the pricing items reported in publicly available listings. Regional pricing may vary and in‑app values for Singapore will show in your local store.

Notes on currency and regional pricing

Prices shown are in USD as listed by the provider. Exact SGD pricing for Singapore is not available in the verified sources and may vary by store or account.

Your consumer rights in Singapore

General guidance

Singapore consumers are protected by local fair trading and consumer protection laws and organisations; these can assist with disputes over subscriptions, billing or misleading claims.

If you believe a business has charged you unfairly, consider contacting your payment provider, the merchant, or local consumer protection bodies for advice.

Practical steps in Singapore

• Check transaction receipts and subscription details in the App Store / Google Play or Geozilla account.
• Contact your bank or card issuer to dispute unauthorized charges if necessary.
• If required, escalate to consumer protection authorities or organisations in Singapore for guidance and dispute resolution.

Customer experiences

Positive feedback

Users report Geozilla is useful for family coordination, tracking arrivals and departures during trips, and reducing unnecessary messaging when locating group members.

Positive use cases include travel, festivals and road trips to keep track of family or friends efficiently.

Negative feedback and recurring issues

• Complaints include unauthorized or repeated charges after cancelling or uninstalling the app.
• Users report difficulty finding clear unsubscribe options and problems obtaining refunds or responsive support.
• Some reviewers mention inaccurate or delayed location alerts, unreliable geofencing, and concerns about billing practices.
• For a sample of user reviews, see Trustpilot: GeoZilla on Trustpilot.

Documentation checklist

What to collect before contacting support

• Account email and username used with Geozilla.
• Order or transaction ID, receipt or screenshot of the charged amount.
• Date(s) of purchase and cancellation attempts, and screenshots of subscription pages if available.
• Screenshots of any error messages, and copies of correspondence with support or app store refund pages.

How to prepare a clear request

• State whether purchase was via App Store, Google Play or the Geozilla website.
• Include the requested outcome (refund, confirmation of cancellation, or data removal) and attach supporting documents.

Common mistakes

Uninstalling without cancelling

Many users assume deleting the app cancels a subscription. Deleting the app does not stop billing if the subscription was set up through App Store or Google Play.

Always cancel subscriptions within the store (Apple ID or Google Play) or via your Geozilla account settings when subscribed on the web.

Waiting too close to renewal & missed documentation

Canceling less than 24 hours before renewal can still result in the next billing cycle being charged for App Store/Play subscriptions.

Not keeping receipts or transaction IDs makes it harder to request refunds or dispute charges with the platform or your bank.

Comparative recap

Quick comparison of cancellation routes

The table below summarizes how cancellation, access after cancel, and refund routing differ by purchase method.

Key takeaways

App Store and Google Play refunds must be handled via the respective platforms. Web purchases are handled by Geozilla and may have specific exceptions.

After cancelling

Follow‑up actions

• Keep cancellation confirmations and check your next billing statement to ensure no further charges appear.
• If charges continue, gather documentation and contact the payment platform (Apple/Google) or your card issuer to dispute the charge.

Useful references

• Geozilla Terms of Use (billing, refunds, rights): https://geozilla.com/terms-of-use/
• Sample user reviews and experiences: GeoZilla on Trustpilot

Address

Primary office for contact

GeoZilla’s primary contact address listed for official correspondence is:

Parnithos, 9 Flat/Office A, Germasogeia, 4040 Limassol, Cyprus

Notes on alternative contacts

Third‑party listings sometimes show other addresses; the Cyprus office is the primary contact shown in official materials.

For formal refund or legal queries about web purchases, use the contact channels provided in Geozilla’s Terms of Use.