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Cancel ID ASSIST
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I hereby notify you of my decision to terminate the contract relating to the Id Assist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Id Assist: Easy Method
What is Id Assist
Service overview
Id Assist is a subscription-based identity protection service that monitors personal information and offers support for suspected identity theft or related alerts.
The service is presented as ongoing monitoring and assistance rather than a one-time product, and access is typically through an app or platform subscription.
Where it is offered
Id Assist is marketed through digital channels and app stores; specific local contact details are not widely published.
This guide focuses on cancellation and refund options relevant to Singapore subscribers.
How to cancel Id Assist
Cancel via App Store (iOS)
- If you subscribed on iOS, cancel the subscription in your App Store subscriptions. You cannot cancel an App Store subscription through the Id Assist website or app.
- Check your Apple ID subscriptions list to confirm the subscription is removed or shows an end date.
Cancel via Google Play Store (Android)
- If you subscribed on Android, cancel under Google Play > Subscriptions. Website or app cancellation will not stop Google Play billing.
- Verify the cancellation in your Google Play account so future charges do not recur.
Cancel website purchases
- For purchases made on Id Assist’s website, email info@id-assist.co with your order number, purchase date and reason for cancellation.
- Website cancellation requests are processed by Id Assist and may take up to 7 days to complete.
What happens when you cancel
Access after cancellation
Cancellation typically stops future renewals but may not immediately remove access to features during a paid period.
Confirm termination details with Id Assist if you need immediate suspension of services.
Data and account retention
Cancelling does not automatically delete your account or personal data.
If you want data removal or export, you must make a separate request to Id Assist for deletion or data export.
Will I get a refund?
General refund policy
There is no publicly documented statutory 14‑day cooling‑off right for Id Assist purchases in the available materials.
Refunds are therefore discretionary and evaluated on a case-by-case basis by Id Assist.
App store and website exceptions
- App Store / Google Play purchases: any refund requests must be made through the respective app store’s refund/chargeback procedures.
- Website purchases: you may request a refund by emailing info@id-assist.co; if approved, Id Assist processes refunds within up to 7 days.
Id Assist plans and pricing
Pricing notice
No verified Singapore pricing for Id Assist products is publicly available in the referenced sources.
Always check the official Id Assist or vendor pages for current plan details before subscribing.
Where to confirm prices
Confirm plan names, features and current pricing on the official purchase page used at the time of sign-up.
Do not rely on third‑party listings for final pricing or billing terms.
Your consumer rights in Singapore
Statutory rights
There is no publicly documented 14‑day cooling‑off right for Id Assist in the sources reviewed.
General consumer protections under Singapore law may still apply; this guide does not provide legal advice.
Refunds and data rights
Refunds are discretionary and granted only if Id Assist approves after review.
Cancelling does not equal data deletion; request data removal or export explicitly if required.
Customer experiences
Reported negative experiences
Some users (reported on public forums) say they were enrolled after saying “yes” on a call and later found it hard to cancel.
Reports include claims that cancelling cards did not stop charges and that emails or the website were ineffective for cancellation.
What the reports indicate
These accounts suggest persistence is sometimes needed to stop billing and that app store subscriptions may be a different pathway than website purchases.
Such reports are user experiences and may not reflect every subscriber’s outcome.
Documentation checklist
Essential items to gather
- Order number and purchase date (or app store subscription ID)
- Payment receipts, card or bank statement snapshot (redact full numbers)
- Exact email address used to sign up and screenshots of subscription screens
Support history and proof
- Copies of emails sent to info@id-assist.co and any replies
- Dates/times of calls, names of representatives if available, and screenshots of cancellation confirmations
- Record any attempts to cancel via App Store or Google Play with timestamps
Common mistakes
Relying on the wrong cancellation channel
Trying to cancel an App Store or Google Play subscription on the Id Assist website or app will usually not stop store billing.
Always cancel in the platform where the subscription is billed (Apple ID or Google Play).
Assuming card cancellation stops subscription
Stopping or replacing a payment card does not always cancel the subscription; the merchant or app store may still attempt rebilling.
Obtain and keep written confirmation of cancellation to avoid unexpected renewals.
Comparative recap
Quick comparison
| Method | How to cancel | Refund eligibility | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via App Store subscriptions | Subject to App Store refund policies | Website/app cancellation will not stop App Store billing |
| Google Play Store (Android) | Cancel via Google Play > Subscriptions | Subject to Google Play refund policies | Website/app cancellation will not stop Google Play billing |
| Website purchases | Email info@id-assist.co with order details | Discretionary; processed if approved (up to 7 days) | Include order number, purchase date and reason in the request |
After cancelling
Immediate next steps
Keep confirmation of cancellation and monitor bank/credit card statements for future charges.
Retain all correspondence and screenshots in case you need to dispute a charge.
Where to get additional help
For refund templates or letter examples you may review resources such as the Postclic cancellation template page: Postclic: Cancel Id Assist.
Send website refund or cancellation requests to info@id-assist.co and allow up to 7 days for processing if approved.
Address
Publicly available address
There is no publicly available cancellation or physical address for Id Assist listed in the verified sources.
The official assist.sg site does not provide a published postal or cancellation address in the materials reviewed.
If you need to send documents
Because no published address is available, use the confirmed email contact info@id-assist.co for cancellation and refund requests.
If you require a postal address, request it directly from Id Assist in writing and keep a copy of that communication.