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Cancel LIVEN
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Liven service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Liven: Easy Method
What is Liven
Overview
Liven is a digital platform that connects users with local restaurants and offers rewards and subscription features for members. It operates via mobile apps and web accounts and includes paid premium features for additional functionality.
Key features
Core features include a rewards system, membership benefits, and premium content such as analytics and AI tools. The service is subscription‑based and can be managed through the app or the web portal.
How to cancel Liven
Website subscription (then app)
- Log in to your Liven account on the website.
- Go to Profile → Settings → Membership.
- Turn off auto‑renewal; the app redirect will send you back to the website to finalise cancellation.
- Expect a confirmation email or on‑screen message after cancellation.
Subscribed via Google Play
- Open the Google Play app on your Android device.
- Tap your Profile icon (top right) → Payments & subscriptions → Subscriptions.
- Select the Liven app subscription and tap Cancel.
- Follow any on‑screen prompts to confirm cancellation.
Subscribed via App Store (iOS)
- Open iPhone Settings and tap your name at the top.
- Tap Subscriptions and find Liven in the list.
- Tap Cancel and follow the prompts to confirm cancellation.
- Check for a confirmation on screen or by email from Apple or Liven.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to any paid features until the end of your current billing period. Access expiry depends on the exact subscription start and end dates.
Renewal and final charges
Turning off auto‑renewal prevents future billing at the next renewal date. You should still see the current subscription remain active until its paid period ends.
Data and account status
Cancelling a subscription does not always delete your Liven account or data. If you want account deletion, check account settings or contact support for the correct process.
Will I get a refund?
Liven refund policy summary
Liven advertises a 30‑day money‑back policy. Refund requests are reviewed individually and are not automatically guaranteed.
How to request a refund and exceptions
- Contact Liven Support and provide your purchase email, transaction details, and a description of the issue.
- Each refund request is assessed case‑by‑case; partial refunds or refusals have been reported by users.
- Refunds may be subject to the payment method or app store policies if you subscribed through Google Play or the App Store.
Liven plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Monthly (USD) | US$9.99 | monthly | Full library, unlimited AI Companion, advanced analytics |
| Premium Annual (USD) | US$59.99 | annual | Full library, unlimited AI Companion, advanced analytics, 50% savings |
Notes on local pricing
Definitive pricing in SGD for Singapore is not publicly available in the verified sources. USD list prices above are from review sources and may not reflect local storefront rates.
Where to check latest prices
- Open the Liven app on your device and view the Singapore storefront for current SGD pricing.
- Contact Liven support via the app if you need confirmation of the exact charge amounts.
Your consumer rights in Singapore
Statutory cooling‑off and digital subscriptions
Singapore does not provide an automatic 14‑day statutory cooling‑off right for digital subscriptions under Liven unless the provider voluntarily offers it. Digital content rules differ from goods purchase protections.
What Liven provides versus statutory rights
Liven’s own policy offers a 30‑day money‑back guarantee which exceeds common cooling‑off expectations, but it is discretionary and applied case‑by‑case.
Customer experiences
Positive feedback
- Users report helpful mood tracking, journaling and support features that aided awareness and consistency.
- Some reviews highlight that the app’s tools were useful for reflection and habit building.
Negative feedback
- Common complaints include billing frustrations (unexpected auto‑renewals) and difficulty cancelling; deleting the app did not stop charges for some users.
- Other reports cite slow customer support response and problems obtaining full refunds.
Further reading and reviews
Documentation checklist
Before you cancel
- Account email or username used to subscribe.
- Receipt or transaction date from your payment method or app store.
- Device used (iOS/Android) and whether you subscribed via website, Google Play or App Store.
For refund requests
- Screenshots of the subscription active status and billing history.
- Order ID or confirmation email if available.
- Clear description of the reason for the refund request and desired outcome.
Common mistakes
Deleting the app without cancelling
Example: Uninstalling the Liven app does not cancel a subscription. Users must turn off auto‑renewal in the account settings or through the app store subscriptions page.
Assuming automatic refunds or immediate reversals
Example: Believing you will receive an automatic refund after cancelling can lead to surprise charges. Refunds are handled case‑by‑case and may take time to process.
Comparative recap
Quick comparison
| Cancellation method | Steps (short) | Refund possibility | Where to manage |
|---|---|---|---|
| Website subscription | Profile → Settings → Membership → Turn off auto‑renewal | 30‑day money‑back policy; reviewed case‑by‑case | Website (redirects to app to finalise) |
| Google Play | Google Play app → Profile → Payments & subscriptions → Subscriptions → Cancel | Contact Liven Support; store refund policies may also apply | Google Play subscriptions (Android) |
| App Store (iOS) | iPhone Settings → Your name → Subscriptions → Find Liven → Cancel | Contact Liven Support; Apple/Store policies may apply | Apple Subscriptions (iOS) |
How to choose the right route
- If you subscribed through a store (Google/Apple), cancel via that store to stop future charges immediately.
- If you subscribed on the website, disable auto‑renewal in your Liven account settings and collect confirmation evidence.
After cancelling
Confirm cancellation
Look for an on‑screen confirmation and a confirmation email. Keep screenshots or emails as proof of cancellation in case of disputes.
If you are still charged
- Check your subscription status in the app store and in your Liven account settings.
- Contact Liven Support with your documentation if charges continue; be prepared to provide transaction details.
- For user experience reports and community advice, see the Reddit discussion linked below.
Helpful links
- Liven on the App Store (SG)
- Third‑party review and overview
- Customer service experience summary
- Community discussion
Address
Registered address
120 Neil Road, Singapore 088855
Mailing expectations
There is no public instruction to cancel by post; cancellation is handled in‑app, on the website, or via app store subscription management.