Cancellation Modo: Easy Method

What is Modo

Overview

Modo is presented as a digital service offering subscriptions for content and tools (examples include Modo Yoga Online in the Singapore App Store). The service model is subscription-based with in-app purchases listed in the Singapore App Store.

Service context

No verifiable, Singapore-specific cancellation or refund policy for Modo was found in public sources. Available information from other country sites appears not directly applicable to Singapore users.

How to cancel Modo

Cancel via the app platform

• If you subscribed through Apple (App Store), cancel the subscription in your Apple ID > Subscriptions section. For the Modo app in Singapore see: Modo on the Singapore App Store.
• If you subscribed through Google Play, open Google Play > Menu > Subscriptions and cancel the relevant Modo subscription.

Contact Modo directly

• Look for in-app or account settings for a “Manage subscription” or “Contact support” option.
• If in-app options are not available, contact Modo support (use any email or contact form provided in the app or the account settings) and request cancellation in writing.
• As a last resort, send a written request including your account details and cancellation request to Modo’s Singapore office address: 2 Venture Drive #14-21, Vision Exchange, Singapore 608526.

What happens when you cancel

Access after cancellation

Typically, cancelling a subscription prevents future auto-renewals while access generally continues until the end of the paid billing period.

Because no Singapore-specific policy for Modo is published, confirm the exact access end date by checking your subscription receipt or support response.

Data and account handling

Account data retention varies by provider. If you want data removed, request account deletion or data export when you cancel.

Keep copies of any confirmation messages or support replies to document the cancellation and data requests.

Will I get a refund?

Official policy status

No clear refund policy for Modo in Singapore was found. An India-based page states no refunds after service completion, but that is likely not applicable to Singapore users.

Because there is no published Singapore-specific refund policy, refunds are not guaranteed; check how you were charged and by which platform (Apple/Google/in-app).

Possible exceptions and steps

• If charged in error, contact the platform (Apple/Google) to request a refund through their refund processes.
• If Modo failed to provide the paid service or was unresponsive, gather evidence and consider escalation (contact the platform, or seek consumer advice locally).

Modo plans and pricing

Available plans (Singapore App Store)

Pricing shown below is taken from the Singapore App Store listing for the Modo app and reflects the in-app subscription options visible there.

Notes on pricing

Prices are presented in Singapore dollars as listed. Features indicate “Unlimited access to content via in-app subscription” per plan.

Your consumer rights in Singapore

Relevant legislation

Consumers in Singapore are generally protected by the Consumer Protection (Fair Trading) Act (CPFTA) for unfair practices. Some sales are covered by the 14-day Cooling-Off Regime, but many digital subscriptions fall outside that regime.

There is no Modo-specific statutory guidance publicly available for Singaporeal consumers from official sources uncovered in searches.

Recommended actions

• If you believe you were misled or the service was not delivered, keep records and consider contacting the Consumers Association of Singapore (CASE) for advice or mediation.
• If charged via Apple or Google, use their refund and dispute channels in parallel with any complaint to Modo or CASE.

Customer experiences

Positive reports

Some users report successful redemptions and timely payouts in certain threads, indicating the service can operate as expected for some customers.

Examples of positive user comments include reports of quick redeems and successful payments.

Negative reports

Several users elsewhere report slow or non-responsive support, delayed redemptions, verification issues, and withheld payouts.

Complaints include unresolved support tickets and long delays for redemptions, which suggest support responsiveness is inconsistent.

See user discussions for details: sample positive report, sample complaint.

Documentation checklist

Before you cancel

• Subscription receipt showing date, amount, and platform (Apple/Google/in-app).
• Account username/email and any subscription ID.
• Screenshots of subscription status and billing statements.

When you request cancellation or refund

• Written cancellation request (email or in-app message) with date and details.
• Copies of all replies from Modo or payment platform support.
• Evidence of service failure if claiming non-delivery (screenshots, timestamps).

Common mistakes

Assuming there is a published local policy

Example: Believing the India-based cancellation wording applies in Singapore can lead to incorrect expectations about refunds or timing.

Always check which legal entity and billing platform handled your payment before assuming a policy applies.

Not documenting communications

Example: Relying on verbal or in-app ephemeral messages can make disputes hard to prove. Save emails, screenshots, and receipts immediately.

Also avoid cancelling a payment method without first documenting the subscription and contacting support; this can complicate refund or dispute claims.

Comparative recap

Quick comparison

The table below summarizes key points about policy clarity, refund availability, support responsiveness and pricing visibility for Modo in Singapore.

How to read this table

Entries reflect the available public information and user reports; where no Singapore-specific policy exists, entries reflect that absence.

After cancelling

Follow-up steps

• Keep cancellation confirmation and any correspondence until charges and access termination are confirmed.
• Check your bank or card statements across the next billing cycle to confirm no further charges.

Where to get more information

• Modo on the Singapore App Store: apps.apple.com/sg/app/modo-yoga-online
• Examples of user discussions (read to understand experiences): user report, support complaint

Address

Registered contact

Modo Pte. Ltd. - physical address used for contact in privacy details:

2 Venture Drive #14-21, Vision Exchange, Singapore 608526

Notes on sending requests

If you send a written cancellation or data request to the address above, include account identifiers, dates, and copies of receipts to help staff locate your account.

Keep a tracked delivery receipt or a copy of the sent email for your records.