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Cancel MODO
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Modo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Modo: Easy Method
What is Modo
Overview
Modo is presented as a digital service offering subscriptions for content and tools (examples include Modo Yoga Online in the Singapore App Store). The service model is subscription-based with in-app purchases listed in the Singapore App Store.
Service context
No verifiable, Singapore-specific cancellation or refund policy for Modo was found in public sources. Available information from other country sites appears not directly applicable to Singapore users.
How to cancel Modo
Cancel via the app platform
- If you subscribed through Apple (App Store), cancel the subscription in your Apple ID > Subscriptions section. For the Modo app in Singapore see: Modo on the Singapore App Store.
- If you subscribed through Google Play, open Google Play > Menu > Subscriptions and cancel the relevant Modo subscription.
Contact Modo directly
- Look for in-app or account settings for a “Manage subscription” or “Contact support” option.
- If in-app options are not available, contact Modo support (use any email or contact form provided in the app or the account settings) and request cancellation in writing.
- As a last resort, send a written request including your account details and cancellation request to Modo’s Singapore office address: 2 Venture Drive #14-21, Vision Exchange, Singapore 608526.
What happens when you cancel
Access after cancellation
Typically, cancelling a subscription prevents future auto-renewals while access generally continues until the end of the paid billing period.
Because no Singapore-specific policy for Modo is published, confirm the exact access end date by checking your subscription receipt or support response.
Data and account handling
Account data retention varies by provider. If you want data removed, request account deletion or data export when you cancel.
Keep copies of any confirmation messages or support replies to document the cancellation and data requests.
Will I get a refund?
Official policy status
No clear refund policy for Modo in Singapore was found. An India-based page states no refunds after service completion, but that is likely not applicable to Singapore users.
Because there is no published Singapore-specific refund policy, refunds are not guaranteed; check how you were charged and by which platform (Apple/Google/in-app).
Possible exceptions and steps
- If charged in error, contact the platform (Apple/Google) to request a refund through their refund processes.
- If Modo failed to provide the paid service or was unresponsive, gather evidence and consider escalation (contact the platform, or seek consumer advice locally).
Modo plans and pricing
Available plans (Singapore App Store)
Pricing shown below is taken from the Singapore App Store listing for the Modo app and reflects the in-app subscription options visible there.
Notes on pricing
Prices are presented in Singapore dollars as listed. Features indicate “Unlimited access to content via in-app subscription” per plan.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | S$29.98 | Monthly | Unlimited access to content via in-app subscription |
| Quarterly | S$69.98 | Quarterly | Unlimited access to content via in-app subscription |
| Annual | S$299.98 | Annual | Unlimited access to content via in-app subscription |
Your consumer rights in Singapore
Relevant legislation
Consumers in Singapore are generally protected by the Consumer Protection (Fair Trading) Act (CPFTA) for unfair practices. Some sales are covered by the 14-day Cooling-Off Regime, but many digital subscriptions fall outside that regime.
There is no Modo-specific statutory guidance publicly available for Singaporeal consumers from official sources uncovered in searches.
Recommended actions
- If you believe you were misled or the service was not delivered, keep records and consider contacting the Consumers Association of Singapore (CASE) for advice or mediation.
- If charged via Apple or Google, use their refund and dispute channels in parallel with any complaint to Modo or CASE.
Customer experiences
Positive reports
Some users report successful redemptions and timely payouts in certain threads, indicating the service can operate as expected for some customers.
Examples of positive user comments include reports of quick redeems and successful payments.
Negative reports
Several users elsewhere report slow or non-responsive support, delayed redemptions, verification issues, and withheld payouts.
Complaints include unresolved support tickets and long delays for redemptions, which suggest support responsiveness is inconsistent.
See user discussions for details: sample positive report, sample complaint.
Documentation checklist
Before you cancel
- Subscription receipt showing date, amount, and platform (Apple/Google/in-app).
- Account username/email and any subscription ID.
- Screenshots of subscription status and billing statements.
When you request cancellation or refund
- Written cancellation request (email or in-app message) with date and details.
- Copies of all replies from Modo or payment platform support.
- Evidence of service failure if claiming non-delivery (screenshots, timestamps).
Common mistakes
Assuming there is a published local policy
Example: Believing the India-based cancellation wording applies in Singapore can lead to incorrect expectations about refunds or timing.
Always check which legal entity and billing platform handled your payment before assuming a policy applies.
Not documenting communications
Example: Relying on verbal or in-app ephemeral messages can make disputes hard to prove. Save emails, screenshots, and receipts immediately.
Also avoid cancelling a payment method without first documenting the subscription and contacting support; this can complicate refund or dispute claims.
Comparative recap
Quick comparison
The table below summarizes key points about policy clarity, refund availability, support responsiveness and pricing visibility for Modo in Singapore.
How to read this table
Entries reflect the available public information and user reports; where no Singapore-specific policy exists, entries reflect that absence.
| Feature | Modo (Singapore - public info) | Notes |
|---|---|---|
| Policy clarity | Limited / Not published | No verifiable Singapore-specific cancellation/refund policy found in public sources. |
| Refunds | Not publicly specified | No Singapore-specific refund policy located; India page states no refunds after service, likely not applicable. |
| Support responsiveness | Mixed reports | User reports range from quick redeem confirmations to unresolved tickets and long delays. |
| Pricing visibility | Visible in App Store | Monthly, Quarterly, Annual plans and prices are listed in the Singapore App Store. |
After cancelling
Follow-up steps
- Keep cancellation confirmation and any correspondence until charges and access termination are confirmed.
- Check your bank or card statements across the next billing cycle to confirm no further charges.
Where to get more information
- Modo on the Singapore App Store: apps.apple.com/sg/app/modo-yoga-online
- Examples of user discussions (read to understand experiences): user report, support complaint
Address
Registered contact
Modo Pte. Ltd. - physical address used for contact in privacy details:
2 Venture Drive #14-21, Vision Exchange, Singapore 608526
Notes on sending requests
If you send a written cancellation or data request to the address above, include account identifiers, dates, and copies of receipts to help staff locate your account.
Keep a tracked delivery receipt or a copy of the sent email for your records.