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Cancel MOVPILOT
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I hereby notify you of my decision to terminate the contract relating to the Movpilot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Movpilot: Easy Method
What is Movpilot
Overview
Movpilot is a subscription-based digital service that helps users manage watchlists and get personalised movie and series recommendations.
The service offers web and app-based subscriptions and several pricing tiers, including monthly, yearly and lifetime options.
Where it operates
Movpilot is an online service with an official website and international customers, but no Singapore office is listed publicly.
The company’s contact details show a Hong Kong address on its site, so Singapore users deal with the service as an online international provider.
How to cancel Movpilot
Cancel via App Store (iOS / macOS)
- Open the App Store or Settings on your Apple device (e.g. iPhone Settings → Apple ID → Subscriptions).
- Find the Movpilot subscription and tap "Cancel Subscription".
- Apple processes cancellations and any refund requests; Movpilot cannot cancel Apple-store purchases directly.
- Apple billing support: Apple billing & refunds.
Cancel via Google Play (Android)
- Open the Google Play Store app, go to Menu → Subscriptions.
- Select the Movpilot subscription and choose "Cancel subscription".
- Refunds and adjustments for Google purchases are handled by Google Play, not Movpilot.
Cancel via Movpilot website (Direct / Web)
- Sign in to your Movpilot account on the website where you purchased the plan.
- Use the Online Cancellation Page or account subscription settings to cancel the plan.
- After cancelling, auto‑renewal stops but you retain access until the current billing cycle ends.
- See Movpilot terms: Subscription Terms.
What happens when you cancel
Access after cancellation
If you cancel a direct web subscription, you will keep access until the current paid billing period ends.
For App Store or Google Play purchases, access periods follow the store’s cancellation timing and are managed by the store.
Auto‑renewal and account status
Cancelling stops automatic renewal and prevents future charges for that subscription at the next billing date.
Your Movpilot account remains active unless you delete it; data and settings may remain per Movpilot policies.
Will I get a refund?
Movpilot direct (website) refund policy
Movpilot offers a voluntary 30-day Money-Back Guarantee for direct web purchases under specific conditions.
Eligible reasons include duplicate purchases, unresolved technical issues within 30 days, or failure to receive a registration code.
Details: Movpilot Refund Policy.
App Store and Google Play refunds
Purchases via Apple App Store or Google Play follow those platforms’ refund processes and policies.
Movpilot cannot control or issue refunds for subscriptions bought through Apple or Google; contact the store for requests.
Apple billing support: Apple billing & refunds.
Exceptions and non‑eligible cases
- Change-of-mind or general dissatisfaction is often ineligible for Movpilot’s 30-day guarantee.
- No evidence of a statutory 14‑day cooling-off right for digital goods in Singapore was found for Movpilot.
Movpilot plans and pricing
Overview of plans
The table below lists the main plans and the published approximate Singapore dollar equivalents (conversion ≈ 1 USD = 1.40 SGD).
Prices are taken from Movpilot public information and are shown in USD with estimated SGD.
| Plan | Price (USD / approx SGD) | Period | Features |
|---|---|---|---|
| All-in-One Monthly (after first month) | US$69.99 (~S$98) | monthly | Download from all 6 supported streaming services |
| All-in-One Yearly | US$109.95 (~S$154) | annual | All-in-One access at effective US$9.16/month |
| All-in-One Lifetime | US$159.95 - 169.95 (~S$224 - 238) | Lifetime | One-time payment, unlimited access to all services |
| Single Product Monthly | US$49.95 (~S$70) | monthly | Download from one selected streaming service |
| Single Product Yearly | US$79.95 (~S$112) | annual | Annual access to one service |
| Single Product Lifetime | US$99.95 (~S$140) | Lifetime | One-time purchase for one service |
| Bundles (two services) | US$116.94 - 125.93 (~S$164 - 176) | One-time | Select any two individual packages at a discount |
Your consumer rights in Singapore
Statutory cooling-off rules
Singapore does not generally provide a mandatory 14-day cooling-off right for digital content sold online.
Any cooling-off or refund promises for digital subscriptions are voluntary and set by the seller.
How this applies to Movpilot
Movpilot’s published policy provides a 30-day Money-Back Guarantee under specific conditions, not a statutory 14-day right.
Consumers should read Movpilot’s terms and refund policy before buying, especially for subscriptions versus one-time licences.
Customer experiences
Positive feedback
Some users praise fast and helpful customer support with responses often within 24 hours and quick issue resolution.
Other positive comments note reliable downloads, high-quality outputs, a clean UI and useful multilingual features.
Examples and reviews: Movpilot on Trustpilot.
Negative feedback
Common complaints include downloads hanging or failing mid-process and recurring technical issues across platforms.
Several users report slow or unhelpful customer support and difficulties obtaining refunds, plus concerns about lifetime plan changes.
Documentation checklist
Essential items to collect
- Account email and username used for the purchase.
- Order number, receipt or transaction ID (store or payment confirmation).
- Purchase date and the platform used (Website, App Store, Google Play).
Helpful supporting evidence
- Screenshots of receipts, subscription pages, error messages or failed downloads.
- Any correspondence with Movpilot or app-store support (timestamps and message copies).
Common mistakes
Expecting Movpilot to cancel store purchases
Many customers try to cancel App Store or Google Play subscriptions through Movpilot, but stores control those subscriptions.
Always cancel through the platform where you originally subscribed to avoid continued charges.
Assuming a refund is automatic
Users sometimes assume cancelling guarantees a refund; refunds depend on the purchase channel and the seller’s policy.
For direct purchases, Movpilot’s 30-day guarantee has conditions; for store purchases, follow Apple or Google refund procedures.
Comparative recap
Quick comparison
The table below summarises where to cancel, who handles refunds, and approximate access behaviour for each purchase route.
Use the row that matches how you originally paid.
| Platform | Where to cancel | Refund handled by | Period | Notes |
|---|---|---|---|---|
| App Store (iOS / macOS) | App Store or device Settings | Apple | monthly / annual | Movpilot cannot cancel or refund App Store purchases directly; contact Apple support. |
| Google Play (Android) | Google Play Store → Subscriptions | Google Play | monthly / annual | Refunds and billing adjustments are managed by Google Play. |
| Web / Direct (Movpilot website) | Movpilot Online Cancellation Page or account settings | Movpilot (subject to 30‑day policy) | monthly / annual / Lifetime | Canceling stops renewal; access typically remains until the end of the paid period. |
After cancelling
What to check next
Confirm cancellation by checking your email for a cancellation confirmation or by viewing your account subscription status on the website or store.
If you do not receive confirmation, keep screenshots of the cancelled subscription screen and any store receipts.
Helpful links and contacts
- Movpilot Subscription Terms: Subscription Terms
- Movpilot Refund Policy: Refund Policy
- Apple billing & refunds (if purchased via App Store): Apple billing & refunds
- For user reviews and experiences: Movpilot on Trustpilot
Address
Company address listed by Movpilot
Room H28G, Block EH, 10th Floor, Golden Bear Industrial Centre,
66 - 82 Chai Wan Kok Street, Tsuen Wan, New Territories, Hong Kong
Notes on contacting from Singapore
No Singapore office is publicly listed for Movpilot, so use the website contact form or the published address for formal correspondence.
For platform-specific billing issues (App Store or Google Play), contact the respective store support first.