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I hereby notify you of my decision to terminate the contract relating to the Natureid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Natureid: Easy Method
What is Natureid
Basic description
NatureID is a plant identification app that uses image recognition to help identify plant and fungal species. It is subscription-based and offers additional features beyond basic identification.
Scope and usage
The app is commonly used for quick, on-the-spot plant recognition and reference. Public information about its subscription management and refund policies is limited, so users often need to contact support for account changes.
How to cancel Natureid
Direct contact (recommended)
- Email support: support@natureid.com (use this address to request cancellation and confirmation).
- Visit NatureID contact page (plain text): https://natureid.com/contact-us/ - you may need to submit a request there.
Platform and payment steps
- If you subscribed via a mobile store, check your Apple App Store or Google Play subscription manager and cancel there, but note there is no clear public documentation for platform-specific NatureID cancellation.
- If charges appear on your card as "NATUREID SERVICES", consider contacting your bank or card issuer and refer to third-party guidance on disputing unclear charges.
What happens when you cancel
Access and renewal
Official details about how cancellation affects access are not clearly published by NatureID.
In most subscription models, cancellation stops future automatic renewals; you may retain paid access until the end of your current billing period. Confirm this with NatureID support.
Data and account status
There is no verified public information on NatureID's post-cancellation data retention or deletion policies.
If you need account or data removal, include that request explicitly when contacting support at support@natureid.com.
Will I get a refund?
Official policy status
There is no official refund policy published by NatureID in public materials available to reviewers.
Because no explicit money-back or 14-day refund policy was found, refunds are not guaranteed.
Exceptions and dispute options
- Contact NatureID support to request a refund, explaining the reason and providing transaction evidence.
- If you cannot resolve the issue with support, you may dispute the charge through your bank or card issuer.
- Third-party guidance suggests users disputing unclear "NATUREID SERVICES" charges can seek chargeback assistance; see third-party report for more detail: joinchargeback - NatureID charges.
Natureid plans and pricing
Current public pricing guidance
Official current pricing for Singapore (SGD) is not clearly published in available sources.
Always check NatureID’s official site or the app store page for up-to-date pricing before subscribing.
Historical price note
A past lifetime price (2022) of US$19.99 has been reported in media, but its current availability and relevance are unclear.
For reference, a 2022 price mention appears in press coverage: TMZ - NatureID offer (2022).
Your consumer rights in Singapore
Cooling-off and CPFTA
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) provides a 14-day cooling-off right for certain unsolicited contracts signed outside business premises.
App-based subscriptions like NatureID typically do not fall under those unsolicited-contract categories unless the contract was directly solicited in a qualifying manner.
Dispute and enforcement options
If you cannot reach NatureID or get a satisfactory outcome, consider contacting your bank or the Consumers Association of Singapore (CASE) for guidance on disputes.
Keep all transaction records and communication when escalating a claim to your bank or CASE.
Customer experiences
Positive feedback
Some users praise NatureID for quick and spontaneous plant recognition and find the app useful for on-the-spot identification.
Positive comments tend to focus on recognition speed and breadth of species supported.
Negative feedback
Other users have raised concerns about value and cost, noting subscription prices can feel high for ongoing use.
There are also occasional reports of misidentifications; users should verify important identifications via multiple sources.
Documentation checklist
Essential documents to gather
- Payment receipt or app-store purchase confirmation showing NatureID subscription.
- Bank or card statement line with "NATUREID SERVICES" or similar labeling.
- Screenshots of subscription status in the app or app store, and any in-app cancellation attempts.
- Copies of emails or support tickets sent to support@natureid.com and any responses received.
Extra evidence (if disputing)
- Dates of charge(s) and billing cycle details.
- Descriptions of attempts to cancel and any automated receipts.
- Any promotional or third-party pages referenced at the time of purchase.
Common mistakes
Assuming platform cancellation is automatic
Users sometimes assume cancelling within the app automatically ends billing by the app store or payment method. This can lead to continued charges if the correct platform subscription manager was not used.
Not retaining proof of cancellation
Failing to keep confirmation emails or screenshots can weaken refund or dispute claims.
Always save cancellation confirmation and any correspondence with support for future reference.
Comparative recap
Table summary
| Aspect | = period | Notes |
|---|---|---|
| Cancellation path | Varies | No clear public documentation per platform; users are advised to email support@natureid.com or use https://natureid.com/contact-us/ and check their App Store / Google Play subscription settings. |
| Refund policy | Not published | No official refund policy found; users may request refunds via support or dispute charges with their bank. See third-party guidance: joinchargeback. |
| Pricing transparency | Unclear | Official pricing in SGD was not located. A 2022 US$19.99 lifetime offer was reported in media, but current pricing should be checked on official channels: TMZ. |
After cancelling
Immediate steps
Save confirmation of cancellation and monitor your bank statement for further charges.
If further unexpected charges appear, contact your bank or card issuer promptly to dispute the transaction.
Helpful links and references
- Third-party report on NatureID charges and dispute guidance: joinchargeback - NatureID charges.
- Press mention of a past promotional price (for historical context): TMZ - NatureID (2022).
- Contact support by email: support@natureid.com (include subscription details and transaction evidence).
Address
Company address
NatureID (listed contact/address information): 500 Yale Ave N, Seattle, Washington, 98109 US.
Support contact reminder
For cancellations, refunds, or account inquiries contact support@natureid.com and include receipts, dates, and relevant screenshots.