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Cancel RINO
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I hereby notify you of my decision to terminate the contract relating to the Rino service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rino: Easy Method
What is Rino
Overview
Rino is an app that provides curated sexual meditation and related content via subscription plans. It is distributed through the iOS App Store and via the service website.
Core features
The app offers time-based subscription tiers that grant access to guided content and meditations. Pricing and trial options vary by plan and platform.
How to cancel Rino
App Store (iOS)
- Open the Settings app on your iPhone or iPad.
- Tap your name, then Subscriptions, then locate Rino in the list.
- Choose Cancel Subscription and confirm. Turn off auto‑renew at least 24 hours before the current period ends to avoid renewal.
Web (tryrino.com)
- Email care@tryrino.com to request cancellation before the next billing cycle.
- Your access continues until the end of the current paid period; include your account email and order details in the message.
Google Play (Android)
- Use the Google Play Store: Menu → Subscriptions → select the app → Cancel subscription.
- You will retain access for the remainder of the already‑paid billing period after cancellation.
What happens when you cancel
Access after cancellation
When you cancel via the website, you keep access until the end of the current paid period. The same applies to Google Play and App Store cancellations: access remains for the already‑paid period.
Auto‑renewal and forfeiture
App Store subscriptions auto‑renew unless turned off at least 24 hours before the renewal time. For App Store purchases, any unused portion is forfeited if a new purchase is made.
Data and account
Canceling a subscription does not necessarily delete your account or data. If you need account removal, contact support (care@tryrino.com) and request data deletion explicitly.
Will I get a refund?
Website purchases (tryrino.com)
- Rino offers a full refund for subscriptions bought on the official website if requested within 30 days of purchase.
- No refunds are provided for website purchases after the 30‑day window, per Rino's stated policy.
App Store & Google Play purchases
- Rino does not state an explicit refund policy for purchases made through the App Store or Google Play.
- Refund requests for those purchases must follow Apple or Google Play store refund procedures and policies.
Exceptions and tips
- When asking for a website refund, include order number, purchase date, and account email to speed up processing.
- If Apple or Google deny a refund, you may request further help from the store’s support channels (Apple Support or Google Play Help).
Rino plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| 1 Week | S$9.98 | monthly | Access to sexual meditation content for one week |
| 1 Week (alternative listing) | S$14.98 | monthly | Possibly different introductory or content tier |
| 1 Month | S$24.98 | monthly | Full access for one month |
| 1 Month (alternative listing) | S$39.98 | monthly | Possibly includes extras or tier variation |
| 3 Months | S$59.98 | 3 | Three-month access |
| 6 Months | S$69.98 | 6 | Six-month access |
| 1 Year | S$129.98 | annual | One-year access |
| 1 Year with Trial | S$89.98 | annual | One-year subscription including a trial period |
Notes on tiers
Multiple listings for weekly and monthly plans suggest tier or promotional variations (e.g., basic vs premium or trial offers).
Prices shown are those listed for Singapore in SGD on the App Store and via Rino’s published pricing data.
Your consumer rights in Singapore
Cooling-off and statutory rights
Rino's public materials do not explicitly cite Singapore statutory cooling‑off rights or a 14‑day automatic cancellation policy for digital subscriptions.
The only voluntary refund window noted by Rino is the 30‑day full refund for purchases made on their official website.
How to escalate a dispute
If you cannot resolve a refund or cancellation through Rino, you may escalate through your payment provider or the app store used to purchase the subscription.
For purchases via App Store or Google Play, the respective store support is the primary escalation route for billing disputes.
Customer experiences
Review availability
There are no user reviews for Rino on TrustPilot or ProductReview Singapore in the verified data set.
Limited public review data means fewer community signals about product quality or support responsiveness.
Security and trust signals
Some third‑party fraud‑checkers flagged rino-app.com as low trust, while others noted valid SSL but a young site age, suggesting caution.
When a service has mixed or sparse external reviews, rely on official store listings and store review mechanisms for recent feedback.
Documentation checklist
Before cancelling
- Account email used to register with Rino.
- Order number or receipt (from Apple, Google, or website confirmation).
- Subscription start and renewal dates.
If you need a refund
- Screenshot or copy of purchase receipt showing date and amount.
- Clear statement of the refund request and the reason, sent to care@tryrino.com for website purchases.
- Record of correspondence with the app store if purchase was via Apple or Google Play.
Common mistakes
Cancelling in the wrong place
Users often try to cancel via the website when they purchased through the App Store or Google Play, which will not stop store billing.
Always cancel in the same store where you originally purchased the subscription to stop auto‑renewals.
Missing refund windows
Expecting a refund beyond the stated 30‑day website window or outside Apple/Google policies is a common pitfall.
Submit refund requests as soon as possible and keep receipts to improve your chances of approval.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund available | Access after cancel |
|---|---|---|---|
| App Store (iOS) | iPhone/iPad Settings → Subscriptions → Cancel | No Rino-specific refunds; follow Apple refund process | Access remains until end of paid period |
| Web (tryrino.com) | Email care@tryrino.com to cancel | Full refund if requested within 30 days (website purchases only) | Access remains until end of current paid period |
| Google Play (Android) | Google Play Store → Subscriptions → Cancel | No Rino-specific refunds; follow Google Play refund process | Access remains until end of paid period |
Which to choose?
If you purchased on the website and need a refund, contact Rino support promptly (within 30 days).
For store purchases, use the corresponding app store refund and cancellation processes for the fastest resolution.
After cancelling
Confirm cancellation
Check for a confirmation email or subscription status change in your account or the app store after cancelling.
Keep cancellation and refund correspondence records until the issue is fully resolved.
Further actions and helpful link
If you need the App Store listing for reference, view Rino on the Singapore App Store here:
For web cancellations and refund requests, email care@tryrino.com with your purchase details.
Address
Company address
Rino / related contact address (from available records): 500 Yale Ave N, Seattle, Washington, 98109 US.
Support contact
Primary support email for website cancellations and refund requests: care@tryrino.com.
If you require store support for App Store or Google Play purchases, contact Apple or Google Play support through their official channels.