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Cancel RUGBYPASS
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Rugbypass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rugbypass: Easy Method
What is Rugbypass
Service overview
RugbyPass is a subscription streaming service focused on rugby content, including live matches, highlights and statistics across competitions.
Scope in Singapore
RugbyPass has offered coverage in Asia and marketed subscription plans in Singapore. Regional arrangements have changed recently for Asian customers.
Business changes
Some regional operations have been reorganised; customers in Asia may see transfers or operational changes handled by partner broadcasters or platforms.
How to cancel Rugbypass
Cancel via Apple App Store (iOS)
- Open Settings on your iPhone/iPad, tap your name, then Subscriptions.
- Find RugbyPass in the list and tap Cancel Subscription to stop future renewals.
- Canceling in iOS prevents future billing but does not automatically generate a refund.
Cancel via Google Play Store (Android)
- Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions.
- Select RugbyPass and tap Cancel subscription to stop renewals.
- Cancellation stops future charges but refunds are handled separately by Google Play.
Cancel via RugbyPass website (web subscription)
- Log in to your RugbyPass account on the web, go to Account or Subscription settings and choose Cancel.
- Web cancellations usually take effect at the end of the current billing cycle.
- If you cannot cancel online, contact the support channel shown on the site or your payment provider for next steps.
What happens when you cancel
Access after cancellation
When you cancel, you normally keep access until the end of the paid period for web subscriptions.
For App Store and Google Play subscriptions, access typically continues until the current subscription expiry date.
Billing and renewals
Cancellation prevents future automatic renewals; it does not reverse charges already processed.
Any new charges after cancellation should not occur, but verify your account and payment statements.
Account data
Your account and profile data are usually retained unless you request deletion through the service.
If you want data removed, contact RugbyPass support and state a data-deletion request explicitly.
Will I get a refund?
General policy
- Refunds are not typically provided after a payment has been made; cancelling generally stops future billing only.
- There is no widely advertised 14-day cooling-off period for RugbyPass that guarantees a refund.
Platform-specific refunds
- If you subscribed through Apple or Google Play, refund requests must go through those platforms and are subject to their policies.
- Platform refund approvals are at Apple/Google discretion; use the app store refund request flows for consideration.
- For guidance on requesting platform refunds, see platform help pages or general guidance such as this refund guidance.
Possible exceptions
- In rare cases (billing errors, duplicate charges), providers or RugbyPass may issue refunds after review.
- Keep receipts and screenshots to support any refund request - these will speed up investigations.
Rugbypass plans and pricing
Available plans
Below are the commonly reported plan prices for Singapore, converted from USD estimates.
Important price notes
Actual SGD charges may vary by payment provider and currency conversion at the time of billing.
| Plan | Period | Price (SGD) | Features |
|---|---|---|---|
| Monthly | monthly | S$20.24 (approx) | Access to RugbyPass content (international and club rugby in Asia) |
| Annual | annual | S$201.15 (approx) | Full-year access, equivalent to ~S$16.76/month |
Your consumer rights in Singapore
Cooling-off and refunds
There is no public statement from RugbyPass offering a 14-day cooling-off refund as a standard right for subscriptions.
Cancellation typically stops future billing but does not entitle you to a refund for the current or previous billing period.
Regulatory options
If you believe billing is incorrect, raise the issue first with the merchant and the payment provider or card issuer.
You may escalate unresolved disputes to consumer bodies such as the Consumers Association of Singapore (CASE) for guidance and mediation.
Practical steps
- Document charges, subscription IDs, and correspondence when disputing payments.
- For platform subscriptions, use Apple or Google refund flows before escalating to your bank or consumer agency.
Customer experiences
Positive feedback
Some users appreciate RugbyPass for statistics, player data and expanded competition coverage.
There are reports of useful match stats and improved player profiles in recent updates.
Negative feedback
Public review sites show a high share of negative experiences, citing login failures, buffering, and poor customer service.
Trustpilot contains many critical reviews; see the overview at Trustpilot: RugbyPass.
Regional transition feedback
Regional changes in service management have caused confusion for some Asian subscribers during transitions.
Media coverage on Asia arrangements provides context for customer impacts: RugbyAsia247: regional changes.
Documentation checklist
Before you contact support
- Subscription confirmation email or receipt showing date and amount.
- Subscription ID (from account settings or billing email).
- Screenshot of the active subscription page or billing statement.
What to attach to a refund or dispute request
- Payment transaction record from your bank or card.
- Any cancellation confirmations or timestamps.
- Error messages or streaming failure screenshots, if relevant.
Common mistakes
Assuming cancellation equals refund
Many users expect an automatic refund after cancelling; in most cases, cancellation only prevents future payments.
Always check the refund policy and seek a refund explicitly if you believe one is warranted.
Canceling the wrong account
Canceling an account on one device or app store does not cancel other linked accounts automatically.
Confirm the email or account name that is tied to your subscription before cancelling.
Missing confirmation
Failing to keep cancellation confirmation can make disputes harder to resolve later.
Record the cancellation date, screenshot confirmations and check your next billing statement.
Comparative recap
Quick price comparison
This table summarises the two main plans and the effective monthly cost for annual plans.
Notes on selection
Choose Annual for lower effective monthly cost; choose Monthly for short-term flexibility.
| Feature | Period | Price (SGD) | Notes |
|---|---|---|---|
| Standard access | monthly | S$20.24 | Best for short-term or trial use; renews monthly |
| Full-year access | annual | S$201.15 | Lower effective monthly cost (~S$16.76/mo); billed annually |
After cancelling
Immediate checks
- Confirm you received an email or on-screen cancellation confirmation.
- Check the subscription lists in the App Store / Google Play / your RugbyPass account for status.
If you need a refund or further help
- If you subscribed via Apple or Google, request a refund through their refund flows; see general refund guidance at refund guidance.
- Document your request and, if unresolved, consider contacting your card issuer or a consumer body for dispute assistance.
- For community feedback and reviews, you can view customer experiences at Trustpilot.
- For recent regional changes affecting Asian customers, see RugbyAsia247.
Address
Former Singapore address
1 Boon Tat St, Singapore 069611, SG.
Notes about correspondence
Regional corporate arrangements have changed; RugbyPass Asia Pte. Ltd. status may affect whether correspondence is accepted at that address.
For account issues, use the in-app or website support channels and your payment provider for disputes. For regional transition details, refer to the RugbyAsia247 article above.