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Cancel SPOKEO
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Spokeo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Spokeo: Easy Method
What is Spokeo
Service overview
Spokeo is an online people-search service that aggregates public records and online profiles to provide name, address history, phone details and related information.
Typical uses
Users commonly use Spokeo to reconnect with people, verify contact details, or research background information.
How to cancel Spokeo
Cancel via Spokeo website
- Log in to your Spokeo account and go to the Account or Subscription section.
- Select Manage Subscription and choose Cancel. You should receive a confirmation email after cancellation.
- For Spokeo’s own cancellation instructions, see the official help article: Spokeo cancellation help.
Cancel via app stores or contact support
- If you subscribed through Apple App Store: open iOS Settings → your name → Subscriptions → Spokeo → Cancel.
- If you subscribed through Google Play: open Play Store → Profile → Payments & subscriptions → Subscriptions → Spokeo → Cancel.
- You can also request cancellation by emailing support@spokeo.com or CustomerCare@spokeo.com. Include your account email, full name and last 4 digits of the payment method when you email.
- Alternatively, call the support numbers listed on Spokeo’s contact/support pages and ask for written confirmation of cancellation.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, access normally continues until the end of the current paid billing period.
Renewal and billing
Auto-renewal stops at the end of the current period after a successful cancellation on Spokeo’s system or via the app store that billed you.
Will I get a refund?
Spokeo refund policy (general)
Spokeo generally does not offer refunds for unused portions when you cancel mid‑billing cycle. Access typically continues until the end of the paid period.
Exceptions and real-world reports
- Refunds are rare but some users have reported partial refunds if cancelled soon after unexpected charges or after disputing charges via bank/PayPal.
- Some sources mention a limited 7‑day money‑back consideration in specific cases, but this is not a guaranteed, standard right.
Spokeo plans and pricing
Pricing summary
Below are confirmed pricing plans from available sources. Prices are listed in USD because no official SGD pricing was found.
Table of plans
| Plan | Price | Period | Features |
|---|---|---|---|
| 7-day Trial | USD $0.95 (auto-renews at USD $29.95/month) | One-time / Monthly renewal | Full access for 7 days |
| Monthly Membership | USD $19.95/month | Monthly | 100 searches per month |
| 3-Month Membership | USD $14.95/month (billed USD $44.85 every 3 months) | Quarterly | 100 searches per month at discounted rate |
| Professional / Business Plan | USD $69.95/month | Monthly | Higher search quota (~500 searches/month), business features |
Your consumer rights in Singapore
General legal position
Singapore consumer protection laws (for example, the CPFTA and related guidance) generally do not grant a statutory right to a refund for change‑of‑mind purchases of digital services such as Spokeo.
Practical implications
- Spokeo’s “no refunds” approach and allowing access until period end is usually enforceable under Singapore law unless the service is defective.
- If you dispute charges, you may need to pursue a chargeback or dispute through your bank, card issuer or PayPal; regulatory remedies for digital subscription billing are limited.
Customer experiences
Positive feedback
Some users report Spokeo helped them reconnect with old friends or relatives and that customer support resolved issues when contacted.
There are several higher-rated reviews praising accuracy and utility; see trustpilot for examples.
Negative feedback
- Many complaints describe unexpected auto-enrolment from a low-cost trial to a higher monthly fee and unclear billing disclosures.
- Users frequently report difficulty locating or completing cancellation and continued billing after attempted cancellation.
- Numerous Trustpilot one‑star reviews cite ongoing billing despite cancellations and concerns about outdated information.
For community reviews, see: Spokeo on Trustpilot.
Documentation checklist
What to gather before you cancel
- Account email and username used with Spokeo.
- Payment details (last 4 digits of card, PayPal ID, etc.) and date of charge.
- Screenshots of subscription page, trial offer, and any terms you saw when signing up.
What to keep after cancellation
- Save the cancellation confirmation email or screenshot that proves the cancel request.
- Keep bank or card statements showing charges and any refund communications.
Common mistakes
Relying on website cancellation for store-based subscriptions
Example: cancelling on Spokeo’s website does not stop subscriptions billed through Apple or Google; you must cancel through the app store used.
Always verify the billing source before cancelling to avoid continued charges.
Not saving confirmation or timing out trial cancellations
Example: failing to capture a cancellation confirmation or missing the trial cut-off often leads to unwanted renewals.
Take screenshots and monitor your bank statement the next billing date to ensure cancellation took effect.
Comparative recap
Quick method comparison
The table below summarises cancellation routes, refund likelihood and typical post-cancellation access.
At-a-glance table
| Cancel method | Refund likelihood | Access after cancel | Ease / notes |
|---|---|---|---|
| Spokeo website | Low (rare exceptions) | Access until period end | Standard; requires login and Manage Subscription |
| Apple App Store | Low (handled by Apple) | Access until Apple billing cycle ends | Cancel in iOS Settings → Subscriptions |
| Google Play | Low (handled by Google) | Access until Play billing cycle ends | Cancel in Play Store → Subscriptions |
| Email / phone support | Low to medium (case-by-case) | Varies; ask for written confirmation | Include account email and payment details when requesting cancellation |
After cancelling
Immediate next steps
- Keep the cancellation confirmation email or screenshot for your records.
- Monitor your bank or card statement for any further charges over the next billing cycle.
Where to get help and further reading
- Official cancellation steps and support guidance: Spokeo cancellation help.
- Independent cancellation how-to pages: Postclic - Cancel Spokeo (AE).
- Independent reviews and user-experience commentary: Digital Safety Squad - Spokeo review.
Address
Corporate mailing address
199 S. Los Robles Avenue, Suite 101-179, Pasadena, CA 91105, United States.
How to use the address
If you send written cancellation requests or formal correspondence, include your account email, full name, date of birth (if requested), and last 4 digits of the payment method.
Send documents by tracked mail and keep copies for your records.