Cancellation Vecteezy: Easy Method

What is Vecteezy

Overview

Vecteezy is an online marketplace offering free and paid graphic assets - vectors, photos, and videos - for personal and commercial use.

It operates subscriptions (Pro plans) and one‑time credit purchases for premium downloads, managed via the Vecteezy website or app stores.

Where it operates

Vecteezy (Eezy Inc.) is headquartered in the United States and serves users worldwide, including Singapore.

Account management and billing depend on how you subscribed (web, Apple App Store, or Google Play Store).

How to cancel Vecteezy

Cancel via the Vecteezy website (web)

• Sign in at the Vecteezy website.
• Go to Account or Subscription settings in your dashboard.
• Cancel the subscription or turn off auto‑renewal from the subscription controls; access remains until the end of the paid period.
• Reference: Web cancellation steps.

Cancel via iOS (Apple App Store)

• Open your iPhone Settings > tap your Apple ID > Subscriptions.
• Find Vecteezy and choose Cancel Subscription; Apple controls billing and refunds for app purchases.
• Vecteezy cannot cancel App Store subscriptions for you. See guidance: iOS cancellation notes.

Cancel via Android (Google Play Store)

• Open the Google Play Store app > Menu > Subscriptions.
• Select Vecteezy and Cancel; Google manages billing and refunds for Play Store purchases.
• Vecteezy cannot cancel Google Play subscriptions on your behalf. See guidance: Android cancellation notes.

What happens when you cancel

Access after cancellation

If you cancel a paid web subscription, you typically retain access to Pro features until the paid period ends.

App store cancellations stop future renewals but access timing follows Apple/Google policies.

Renewals and billing

Turning off auto‑renewal prevents the next billing cycle; immediate refunds are not guaranteed unless eligible.

Unexpected renewals reported by some users may require contacting support or the app store for resolution.

Account and data

Your account, download history, and licensed assets remain linked to your account; licensing rights for content already downloaded still apply.

See Vecteezy terms for details on licensing and account obligations: Vecteezy Terms.

Will I get a refund?

Web credits and short‑term refunds

• One‑time credit purchases (web): Refund possible if credits are unused and requested within 14 days of receipt.
• Submit refund requests per Vecteezy’s terms; evidence of unused credits may be required.
• Source: Vecteezy Terms.

Subscription refunds and guarantees

• Monthly web subscriptions: Vecteezy has been reported to offer a 30‑day money‑back guarantee if ≤5 Pro downloads were made (as summarised on review sites).
• Annual web contracts: Generally non‑refundable; early termination may incur charges (e.g., a 50% charge on remaining balance unless local law requires otherwise).
• Source: Trustpilot summary and Vecteezy Terms.

App store purchases

• iOS/Android refunds are handled by Apple or Google under their policies; contact the relevant store for refund requests.
• Vecteezy cannot process refunds for purchases made through the app stores. See: App store refund guidance.

Vecteezy plans and pricing

Pricing table

Pricing notes

Prices are approximate conversions (1 USD ≈ 1.35 SGD) and may differ in the App Store or Play Store because of exchange rates and local taxes.

No official Singapore‑specific SGD prices were found as of February 21, 2026; check the store or Vecteezy sign‑up pages for current amounts.

Your consumer rights in Singapore

Cooling‑off and digital subscriptions

Singapore does not have a specific automatic cooling‑off right for digital subscriptions similar to EU 14‑day rules.

Refunds and cancellation conditions for Vecteezy are governed by Vecteezy’s published terms unless local law requires otherwise.

Comparison with EU rights

• EU consumers: 14‑day full refund if no content has been downloaded/licensed (see Vecteezy Terms).
• Singapore consumers: rely on Vecteezy’s stated policies (e.g., 14‑day credit refund if unused, limited refunds for annual plans).
• Source: Vecteezy Terms and local guidance summarized by service pages.

App store purchases

Purchases via Apple or Google are subject to their refund and consumer protection policies, not Vecteezy’s terms.

Contact Apple or Google directly for App Store / Play Store refunds and disputes.

Customer experiences

Positive feedback

• Many users praise the large library, high‑quality vectors, and free resources; platform ratings are generally strong.
• Examples: Trustpilot shows high overall scores and reviewers highlight value and usability. Trustpilot.

Negative feedback

• Some users report unexpected charges, continued renewals after cancellation, and difficulty obtaining refunds.
• Other complaints include site performance, UI clutter, and concerns about content provenance (AI vs. artist‑created).

What this means for you

Most users find Vecteezy useful, but save receipts and monitor your billing after cancellation to catch any unexpected charges early.

If you run into issues, use the documentation checklist below and contact the appropriate billing controller (Vecteezy, Apple, or Google).

Documentation checklist

Essential items to gather

• Account email and username used on Vecteezy.
• Order ID, subscription invoice, or receipt showing the charge.
• Date/time of purchase and the payment method used.

Optional supporting items

• Screenshots of subscription status, auto‑renewal settings, and billing entries.
• Records of communication with Vecteezy support or app store support tickets.
• If requesting a refund, evidence that credits are unused (for credit refunds).

Common mistakes

Assuming Vecteezy can cancel app store subscriptions

Example: Users sometimes ask Vecteezy to cancel Apple or Google subscriptions - app stores control those subscriptions.

Always cancel through the store you used to subscribe (Apple ID Subscriptions or Google Play Subscriptions).

Missing proof for refunds

Example: Requesting credit refunds without showing unused credits or receipts may delay or prevent a refund.

Keep transaction emails and screenshots to speed up support responses.

Not turning off auto‑renew early enough

Example: Waiting until after a renewal date can lead to unwanted charges; turn off auto‑renewal at least one day before billing.

Check renewal dates in your account or app store subscription page and set calendar reminders.

Comparative recap

Quick channel comparison

Key takeaways

• Cancel in the same place you subscribed to stop future charges.
• Save receipts and screenshots to support refund requests.
• Check Vecteezy’s terms for web refunds and app store policies for store purchases.

After cancelling

What to do immediately after

Save confirmation of cancellation and any cancellation emails or screenshots of subscription status.

Check your bank or card statement after the next billing date to confirm no further charges were taken.

Useful links

• Vecteezy Terms (refunds and licensing): https://www.vecteezy.com/terms
• Web cancellation guidance: https://www.postclic.com/en-ng/letters/other/cancel-vecteezy/
• App store cancellation/refund guidance: https://www.postclic.com/en-nz/letters/software-saas/cancel-vecteezy/
• Platform reviews and summaries: https://www.trustpilot.com/review/vecteezy.com

If problems persist

If charges continue after cancellation, contact the entity that billed you (Vecteezy for web charges, Apple for App Store, Google for Play Store) and provide your documentation.

Escalate to your card issuer or payment provider if unauthorised charges cannot be resolved through the billing controller.

Address

Corporate mailing address

Eezy Inc., 2413 Nashville Road, B13, Bowling Green, Kentucky 42101, United States.

Notes on contacting

Vecteezy’s billing and refund processes are documented in their Terms; use those channels first for web purchases.

For app‑store buys, contact Apple or Google directly since they control billing and refunds.