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1-800-Flowers

Cancel 1-800-FLOWERS

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
1-800-Flowers Passport Cancel | Postclic
1-800-Flowers
590 Queensway
149072 Singapore Singapore
support@1800onlines.com
Cancellation of 1-800-Flowers contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the 1-800-Flowers service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
1-800-Flowers
590 Queensway
149072 Singapore , Singapore
support@1800onlines.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand 1-800-Flowers. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation 1-800-Flowers: Easy Method

What is 1-800-Flowers

Overview

1-800-Flowers is an international floral and gift delivery service that sells bouquets, plants, and occasion gifts online. It operates order and membership services, including recurring benefit programs.

Services

Services include one-off deliveries, international deliveries, and membership/subscription options with recurring benefits and auto-renewal features. Terms and availabilities vary by region and product.

How to cancel 1-800-Flowers

Cancel an order

  • Contact customer service immediately by phone as soon as you wish to cancel; cancellations are typically only possible before an order ships.
  • For international orders, allow extra lead time - at least 2 business days is commonly recommended for changes or cancellations.
  • If the order has already shipped or been delivered, cancellation is usually not possible; instead request a refund or replacement under the product policy.

Cancel a membership or subscription

  • Contact 1-800-Flowers customer service to cancel recurring memberships (Celebrations Passport or similar) and to disable auto-renewal.
  • Keep records of cancellation requests (confirmation number, agent name, date/time) in case of later billing disputes or unexpected renewals.

What happens when you cancel

Access and renewal

If you cancel a one-off order before shipment, processing stops and the order will not be delivered. For subscriptions, cancellation typically prevents future renewals but may not retroactively remove already-granted benefits.

Data and records

Your account order history and communications are normally retained by the company for customer-service and billing purposes. Retain any cancellation confirmations for proof of request.

Will I get a refund?

Orders and products

For damaged or unsatisfactory products, customers are advised to notify the company promptly - many policies request notification within seven days of delivery for possible resolution.

Resolutions may include refund or replacement at the company's discretion; timelines and outcomes vary by case and location. See a summary of return/refund practices here: 1-800-Flowers return policy (summary).

Membership refunds

Membership fees are often refundable if canceled within the initial trial or grace period; for certain passports/memberships, full refunds may be available within the first 30 days if benefits were not used.

After that period, fees are typically non-refundable though prorated refunds may be offered at the company's discretion. See membership terms: membership terms summary.

1-800-Flowers plans and pricing

Check current pricing

Pricing, promotions, shipping fees, and membership costs change regularly. Always check the company’s current pages or your order summary for accurate, up-to-date pricing.

Subscription terms

Subscription or "passport" products can include recurring charges and auto-renewal. Confirm renewal dates, trial conditions, and cancellation cut-offs before subscribing.

Your consumer rights in Singapore

Applicability

Singapore consumer protections (cooling-off and similar domestic rules) generally apply to local suppliers and may not extend to overseas merchants. If the merchant is overseas, local statutory cooling-off rights may not be available.

Dispute and payment options

  • If you are in Singapore and the merchant is overseas, you may rely on the merchant’s own policy or your payment-card dispute mechanism to seek redress.
  • Keep documentation of charges and communications to support any chargeback or dispute with your card issuer.

Customer experiences

Positive feedback

Some customers report on-time deliveries and arrangements that meet expectations; experiences can be satisfactory depending on the seller and local fulfilment partners.

Common complaints

Negative reports frequently cite late or failed delivery, product quality variations, and difficulty securing refunds or replacements. Review sites show a mix of experiences - read recent reviews before purchasing: customer reviews (Trustpilot).

Documentation checklist

What to prepare for cancellations

  • Order number and order date.
  • Full name, email address, and billing details used for the order.
  • Phone number and delivery address for the order.

What to prepare for refunds or disputes

  • Photos of damaged goods or packaging (if applicable).
  • Any confirmation or cancellation emails and chat transcripts.
  • Payment receipts and bank or card statements showing the charge.

Common mistakes

Timing mistakes

Waiting too long to request cancellation is a common error - many orders cannot be cancelled after they have shipped. Act immediately by phone when a change is needed.

Account and membership mistakes

Assuming an App Store or payment platform automatically cancels merchant subscriptions is risky. For merchant subscriptions, cancel directly with the vendor and keep confirmation evidence.

Comparative recap

At a glance

The table below summarizes key cancellation and refund points for quick reference. Use it as a starting checklist and consult full policies for details.

Notes on comparison

Entries are high-level and for guidance only; always verify case-specific terms with the company and your card issuer before acting.

Feature Period Typical outcome
Order cancellation Short notice Usually possible before shipment; not possible after delivery
Refund for damaged goods 7 days (reporting window) Replacement or refund possible, at company discretion
Membership refund policy 30 days Full refund possible if canceled within 30 days and benefits unused; otherwise discretionary

After cancelling

If you need a refund

If a refund is not provided promptly, gather all documentation and follow up with the company. If unresolved, consider a payment-card dispute with your issuer and submit supporting evidence.

For policy summaries and examples, see: refund/return summary.

Alternatives and next steps

Address

Registered office

1-800-Flowers Pte Ltd (local contact/address per company records): 590 Queensway, Singapore 149072.

Notes

Addresses and local entities can vary by corporate registration. If you need to send documents, confirm the correct legal recipient and contact details with the company before posting.

FAQ

To cancel your 1-800-Flowers Passport membership, contact customer service directly. You can do this via email or registered postal mail. Make sure to keep proof of your cancellation request.

If you cancel an order before it ships, you will not be charged. For damaged products, notify 1-800-Flowers within seven days for a possible refund or replacement. Use registered mail for your request to keep proof.

Yes, you can receive a full refund if you cancel your membership within 30 days and have not used any benefits. After this period, refunds may be discretionary. Contact customer service to process your cancellation.

If your order has already shipped or been delivered, cancellation is not possible. Instead, you should request a refund or replacement under the product policy. Document your request via email or registered mail.

Yes, your account order history and communications will be retained by 1-800-Flowers for customer service and billing purposes. Keep any cancellation confirmations for your records.