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Cancel DOLLAR SHAVE CLUB
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Dollar Shave Club service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dollar Shave Club: Easy Method
What is Dollar Shave Club
Overview
Dollar Shave Club (DSC) is a subscription service that delivers razors and grooming products on a recurring schedule. Members choose a plan and receive refills and supplies by post.
How it works
Members select a plan, set shipment frequency, and pay by the chosen payment method. Starter kits are sold as one‑time purchases and subscriptions continue until cancelled.
How to cancel Dollar Shave Club
Cancel via the App Store (iOS)
- Go to iPhone Settings → your name → Subscriptions → Dollar Shave Club → Cancel Subscription.
- Refunds and subscription management for App Store purchases are handled by Apple under App Store policies.
- Note: If you subscribed via the App Store, you cannot cancel the subscription on the DSC website.
Cancel via Google Play (Android)
- Open Google Play Store app → Profile → Payments & subscriptions → Subscriptions → Dollar Shave Club → Cancel.
- Refunds for Google Play purchases are handled by Google Play under its policies.
- Note: If you subscribed through Google Play, you must cancel via Google Play; the DSC site cannot cancel these subscriptions.
Cancel directly on the DSC website
- Log into your DSC account → My Subscriptions (or Membership Options) → Cancel Membership.
- Cancel at least one full business day before your next shipment date to avoid being charged for the next delivery.
- Cancellation stops future shipments but may not stop a shipment already in process.
What happens when you cancel
Shipments and billing
Cancellation ends future recurring shipments after the current billing/shipment cycle. If a shipment is already being processed, it may still be sent.
Account and data
Your account remains accessible for review; order history and account details are typically retained for service and compliance. DSC may keep records per its privacy policy.
Will I get a refund?
30‑day money‑back guarantee (DSC policy)
DSC offers a 30‑day money‑back guarantee from the date of shipment if requested within 30 days of shipment.
To request this refund, email members@dollarshaveclub.com within 30 days. DSC may request a returned product; refunds are credited (less shipping) typically within about 5 business days of receipt.
Web store e‑commerce returns
- For purchases via the web store, return requests must be made within 7 days of receipt.
- Items must be unused, unopened, and in original packaging to qualify.
- Once the returned item is received and accepted, refunds are processed in about 3 business days to the original payment method.
- Return shipping is normally borne by the customer unless the item was defective or shipped incorrectly.
Exceptions and platform purchases
No refunds are available after DSC’s stated windows or for damaged/misused items returned late. App Store and Google Play purchases follow Apple/Google refund processes.
Dollar Shave Club plans and pricing
Pricing summary
Below are approximate SGD conversions of common DSC plans. These are estimates based on published USD rates and are for guidance only.
Plan table
| Plan | Price | Period | Features |
|---|---|---|---|
| The Humble Twin (2‑blade refill) | ≈ S$5.40 | monthly | 2‑blade cartridges per shipment (starter handle included initially) |
| The 4X (4‑blade refill) | ≈ S$10.80 | monthly | 4‑blade cartridges per shipment |
| The Executive (6‑blade refill) | ≈ S$13.50 | monthly | 6‑blade cartridges per shipment (premium option) |
| Starter Kit (Trial Package) | ≈ S$6.75 | One‑time | Starter handle, trial‑sized shave supplies |
Your consumer rights in Singapore
Cooling‑off and distance selling
Singapore’s Consumer Protection (Distance Selling) Regulations include a 14‑day cooling‑off period for distance purchases in certain circumstances.
Practical applicability
DSC’s published terms offer a 30‑day refund window from shipment, but they do not explicitly state a 14‑day statutory cooling‑off adaptation for Singapore.
Recommended consumer options
- If DSC’s policy does not cover you, consider credit card chargeback protections or platform (Apple/Google) refund mechanisms as alternatives.
- Keep documentation and request refunds promptly within DSC’s stated windows to preserve options.
Customer experiences
Positive feedback
Some long‑term users praise the convenience of subscription delivery and say they rarely run out of razors.
A minority of users report blades that felt sharper than competitors like Gillette.
Negative feedback
Many reviews report perceived declines in blade quality, design changes that caused compatibility issues, and irritation from dull or changed blades.
Numerous users also report difficulties cancelling subscriptions, charges continuing after cancellation, unresponsive support, and unwanted shipments after cancelling.
Documentation checklist
Information to gather before contacting support
- Account email and username used for DSC.
- Order number and shipment dates for the orders in question.
- Screenshots of subscription settings, cancellation attempts, and billing transactions.
- Photos of product condition if requesting a return for defect or damage.
- Copies of email correspondence or chat logs with support.
Why this helps
Clear documentation speeds up verification, supports refund or chargeback requests, and provides evidence if a dispute is escalated to a bank or platform.
Common mistakes
Canceling on the wrong platform
A frequent error is trying to cancel on the DSC website when the subscription was purchased through Apple or Google Play.
If you subscribed via App Store or Google Play you must cancel in that platform; the DSC site cannot cancel those subscriptions.
Timing and proof
Waiting until the day of the scheduled shipment can be too late - DSC advises cancelling at least one full business day before the next shipment.
Another common mistake is not saving confirmation of cancellation or failing to keep transaction records if charges continue after cancellation.
Comparative recap
Quick comparison
The table below summarizes key tradeoffs between Dollar Shave Club and typical alternatives based on verified user reports and DSC policies.
Comparison table
| Topic | Dollar Shave Club | Period | Typical alternative |
|---|---|---|---|
| Convenience | Subscription delivery; flexible plans and autopilot refills praised by many users. | monthly | One‑off retail purchases require active repurchasing; less automated. |
| Price (sample) | Humble Twin ≈ S$5.40 / monthly; 4X ≈ S$10.80 / monthly; Executive ≈ S$13.50 / monthly. | monthly | Retail blade prices vary; perceptions of value differ by brand and purchase channel. |
| Cancellation & refunds | DSC: website cancellations possible; 30‑day money‑back guarantee from shipment (subject to conditions). App/Play purchases handled by those platforms. | - | Platform purchases (App Store/Google Play) follow Apple/Google policies; banks/card issuers offer chargebacks if needed. |
| Product quality & compatibility | Mixed reviews: some users like blade sharpness; others report quality and compatibility issues after design changes. | - | Other brands may have different blade designs and quality profiles; user experience varies. |
After cancelling
What to watch for
After cancelling, check your email and account for confirmation. Monitor your payment method for unexpected charges.
Where to get more help and reading
- If you want a step‑by‑step cancellation walkthrough, see this guide: How to cancel Dollar Shave Club (Postclic).
- For user reviews and reports about cancellations and product experience, consider reading aggregated reviews: Customer reviews.
- For an independent product review and background on blade changes, see: Bald and Beards review.
- Contact DSC by email for refunds or cancellation help: members@dollarshaveclub.com or support@dollarshaveclub.com. For general Singapore inquiries, the storefront address email is info@shopdollarshaveclub.com (not explicitly for cancellations).
Address
Corporate mailing address
Dollar Shave Club, Attn: Customer Service, 13335 Maxella Avenue, Marina del Rey, CA 90292, United States of America.
Contact notes
Primary cancellation requests can also be sent by postal mail to the corporate US address or via email to members@dollarshaveclub.com or support@dollarshaveclub.com.
Keep copies of all communications and proof of shipment when returning items or requesting refunds.