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Cancel MYCOMMERCE
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I hereby notify you of my decision to terminate the contract relating to the Mycommerce service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mycommerce: Easy Method
What is Mycommerce
Overview
Mycommerce is an online platform that sells and manages digital products and software licenses. It is used by vendors to process sales, subscriptions, and license delivery.
What it does for customers
For buyers, Mycommerce handles purchase processing, subscription billing, and access delivery on behalf of software publishers. The company’s public Help Center describes account and cancellation procedures rather than a single global refund policy.
How to cancel Mycommerce
Cancel web purchases (MyCommerce portal)
- Use the cancellation form in the MyCommerce Help Center and submit it at least 30 days before the contract end date.
- Follow the Help Center instructions carefully; timely submissions typically stop automatic renewal but do not end the current access period early.
- Reference the vendor order number and your account email when completing the form.
Cancel mobile-app purchases (Apple / Google)
- If purchased through the Apple App Store, cancel via Apple ID → Subscriptions; Apple handles refunds and subscription control, not MyCommerce.
- If purchased through Google Play, cancel via Google Play’s Subscriptions menu (app or play.google.com); Google handles the cancellation and refunds.
What happens when you cancel
Access after cancellation
When you cancel a web-based subscription on time, automatic renewal is usually stopped. Access to the service generally remains until the end of the paid contract period.
Data and account handling
MyCommerce typically maintains account records and order receipts. Deletion policies are vendor-dependent, so check with the software publisher for data removal or account termination details.
Will I get a refund?
Official policy summary
MyCommerce’s Help Center does not publish a standard, guaranteed refund policy. Refunds are not promised and are considered on a case-by-case basis.
Common exceptions and steps
- No explicit 14-day cooling-off right is published in MyCommerce’s public documentation.
- If you believe you are due a refund, contact the vendor and MyCommerce support, and keep records of all communications and receipts.
Mycommerce plans and pricing
Available plans
The following plans and annual prices are listed on MyCOMMERCE’s official pricing information (prices in Swiss francs, excluding VAT).
Notes on local pricing
No Singapore-dollar (SGD) specific prices are published. Contact MyCOMMERCE sales or support for currency conversion or local rates.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | CHF 0.00 per year | Annual | Basic Starter features |
| Starter | CHF 228.00 per year | Annual | 1 user, up to 100 items, standard payments, email support |
| Standard | CHF 588.00 per year | Annual | 2 users, up to 2,500 items, marketplace connections, marketing features |
| Professional | CHF 1 188.00 per year | Annual | Unlimited users and items, POS integration, full feature set |
Your consumer rights in Singapore
General protections
Singapore consumers have protections under local consumer law and enforcement bodies. These rights can cover unfair practices and misleading representations.
How this applies to digital purchases
Statutory rights for digital content vary by situation; MyCommerce’s public documentation does not explicitly confirm compliance with local Singapore consumer-protection rules.
Customer experiences
Positive reports
Some customers report successful resolution where MyCommerce helped obtain refunds from vendors, including one reported outcome involving a PayPal refund.
Negative reports
Other customers report issues such as recurring charges after cancellation requests, withheld funds, and difficulty obtaining payment reversals. Keep records and monitor charges closely.
Documentation checklist
What to collect before you cancel
- Order number, purchase receipt, and invoice copy.
- Account email, subscription ID, and vendor name.
What to keep after cancelling
- Confirmation of cancellation (screenshots or confirmation email).
- All correspondence with MyCommerce, the vendor, and payment provider.
Common mistakes
Missing the cancellation window
One frequent mistake is submitting a portal cancellation less than 30 days before contract end, which may not prevent the next renewal. Always check contract dates and act early.
Wrong cancellation route
Another common error is trying to cancel app-store subscriptions through MyCommerce. Apple and Google manage those subscriptions and require cancellation through their stores.
Comparative recap
Quick feature comparison
The table below summarizes key cancellation and refund characteristics so you can compare expectations quickly.
How to read this table
Use this summary to decide next steps (cancel via portal, contact vendor, or use app-store controls depending on where you purchased).
| Feature | MyCommerce (web purchases) |
|---|---|
| Cancellation method | Cancellation form in Help Center; submit ≥30 days before contract end |
| Access after cancel | Access usually remains until end of paid period |
| Refunds | Not guaranteed; considered case-by-case (no published standard refund policy) |
| App-store purchases | Handled by Apple or Google; cancel through their subscription menus |
After cancelling
Follow-up actions
- Save cancellation confirmation and continue to monitor your payment method for future charges.
- If you see unexpected charges, contact your payment provider immediately to dispute them.
Where to find more information
For printable guidance and sample cancellation wording, see the MyCommerce cancellation overview reproduced by an independent guide: Postclic - How to cancel MyCommerce.
For real customer reports and experiences, review user feedback: Sitejabber - MyCommerce reviews.
Address
Company address
Förrlibuckstrasse 62, 8005 Zürich, Switzerland.
Notes about contacting by post
MyCommerce’s online portal is the primary cancellation route; postal addresses are typically for reference. Use the Help Center form for cancellations and support requests.