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Cancel MYUS
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Myus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Myus: Easy Method
What is Myus
Service overview
MyUS provides U.S. mailing addresses and international package forwarding so shoppers outside the United States can buy from U.S. retailers and have goods shipped overseas.
The service includes membership plans with features such as package consolidation, storage, and discounted international shipping rates.
Typical users
Customers include individual shoppers, expatriates, and small businesses that need a U.S. delivery address or consolidation and international shipping services.
MyUS offers both pay-per-use and subscription plans to suit occasional buyers and frequent shippers.
How to cancel Myus
Written cancellation (recommended)
- Prepare a written cancellation notice including your full name and MyUS account number.
- Send the notice by email, fax, postal mail, or via your MyUS online account as allowed by MyUS.
- Keep a copy of the sent message and proof of delivery (email timestamp, tracked mail receipt, or fax confirmation).
Platform and special-case cancellations
- App-store subscriptions (Apple App Store or Google Play) must be cancelled through the platform's subscription management; MyUS cannot stop billing for those subscriptions.
- If you subscribed annually and want a prorated refund, state this clearly in your written notice and request confirmation.
- If cancelling orders on shopping.myus.com, note that most orders cannot be cancelled once processed; refunds apply only if MyUS cancels for stock, pricing or export reasons.
What happens when you cancel
Access and account status
After successful cancellation, your membership will not renew at the next billing cycle.
Access to subscription benefits (free storage, consolidation, discounts) ends per MyUS' billing and service cutoff rules.
Billing, processing and data
Any applicable refunds are processed to the original payment method; timing depends on MyUS and your bank.
MyUS may retain account records and transaction history per its terms and applicable policies.
Will I get a refund?
Standard refund rules
- Annual memberships: eligible for prorated refunds for unused time; refunds typically processed within 10 business days after successful cancellation.
- Monthly and setup fees: non-refundable under MyUS terms and conditions.
Order refunds and exceptions
- If MyUS cancels a shopping.myus.com order due to stock, pricing, or export restrictions, you will typically receive a refund for item cost plus shipping to the original payment method, usually within about 14 days.
- If you cancel after an order has been processed, seller or MyUS cancellation fees may apply and you will typically bear return-shipping costs.
For more detail on cancel and refund procedures, see a cancellation guide at Postclic: Cancel MyUS.
Myus plans and pricing
Overview of available plans
The table below lists common MyUS plan names, converted approximate prices in SGD, billing period, and key features.
Prices are approximations from USD-to-SGD conversions and may change; always confirm on MyUS before purchasing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Single Package | S$0.00 | Per Use (no membership fee) | Pay only for shipping; no consolidation; automatic shipping schedule |
| Premium | ≈ S$13.50 per month | Monthly | Free 30-day storage, unlimited shipping, free package consolidation |
| Premium (annual) | ≈ S$81.00 per year (≈ S$6.75/month equivalent) | Annually | Same as monthly Premium but lower per-month cost |
| Business | ≈ S$13.50 per month | Monthly | All Premium benefits plus business tools, priority handling, 10% off shipping (for volume ≥ US$500) |
Your consumer rights in Singapore
Cooling-off and the CPFTA
Singapore's Consumer Protection (Fair Trading) Act (CPFTA) can give a 14-day cooling-off right for services in some cases unless that right is expressly waived.
MyUS' publicly available policies do not explicitly confirm a statutory 14-day cooling-off; their terms note that immediate service commencement can affect refund rights.
Practical guidance for Singapore consumers
- Retain written proof of cancellation (email, timestamps, tracked mail receipts).
- If you asked for immediate service start, expect that full refunds may be limited to proportional charges or may be waived.
- If refunds are delayed, follow up promptly with MyUS and your bank, citing your proof of cancellation and account details.
Customer experiences
Positive feedback
Some reviewers praise MyUS for fast international delivery, careful packaging, and helpful refunds in exceptional cases.
Examples include positive SiteJabber and Trustpilot comments about successful deliveries and respectful customer service.
See aggregated reviews: SiteJabber: MyUS reviews
Common complaints
Frequent negative reports include delays, high or unexpected storage fees, disputed dimensional weight calculations, and unsatisfactory customer support responses.
Review sources include multiple Trustpilot reports documenting service delays, communication gaps, and refund difficulties.
See Trustpilot: MyUS reviews
Documentation checklist
Essential documents to keep
- Copy of your written cancellation notice with date and time.
- Your full name, MyUS account number, and any membership or order numbers.
- Proof of delivery for postal or fax cancellation (tracking or confirmation).
Refund and order records
- Bank or card transaction records showing attempted refunds or charges.
- Order confirmation emails and tracking numbers for shopping.myus.com orders.
- Customer support chat transcripts, case/ticket numbers, and email replies.
Common mistakes
Missing required information
Customers sometimes omit their MyUS account number or full name in cancellation notices, delaying processing.
Always include explicit account identifiers and request written confirmation.
Assuming platform cancellations are automatic
Many users expect MyUS to stop app-store billing; however, Apple and Google subscriptions must be cancelled in the respective app-store accounts.
Also, assuming monthly/setup fees are refundable is a frequent mistake - MyUS terms mark them as non-refundable.
Comparative recap
At-a-glance comparison
The table below summarizes key points about cancellations, refunds, and common issues to help you decide next steps.
| Feature | MyUS policy / typical outcome | What to watch for |
|---|---|---|
| Annual membership refund | Prorated refund for unused time; processed within ~10 business days | Send written notice with account number; keep proof |
| Monthly/setup fees | Non-refundable under terms | Do not expect refunds after billing; cancel before next cycle |
| Shopping.myus.com orders | Generally cannot cancel after processing; refund if MyUS cancels (≈14 days) | Processed orders may incur cancellation/return fees you must pay |
| App-store subscriptions | Must be cancelled via Apple/Google; MyUS cannot cancel | Cancel in your device store subscriptions to stop billing |
After cancelling
Follow-up actions
- Request written confirmation of cancellation and an estimated refund date.
- If you expect a refund, monitor your original payment method and keep transaction records for follow-up.
Where to find help and read other users' experiences
If you need step-by-step cancellation help, see a guide at Postclic: Cancel MyUS.
For independent user feedback, review community comments at Trustpilot: MyUS and SiteJabber: MyUS.
Address
Recommended cancellation mailing address
MyUS.com
5901 Breckenridge Parkway, Suite A, Tampa, Florida 33610, United States of America
Other corporate contact notes
The Tampa address is commonly cited for cancellations; MyUS also lists other corporate locations for general contact.
When mailing, use tracked postage and retain proof of posting to support any disputes or refund requests.