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Cancel SHAPERMINT
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Shapermint service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shapermint: Easy Method
What is Shapermint
Service overview
Shapermint is an online retailer that sells shapewear, bras and related apparel. It operates internationally and lists product prices in SGD on its Singapore site.
Membership model
Shapermint offers an optional subscription called the Shapermint Club with recurring monthly benefits. The Club includes shipping and extended return windows for members in Singapore.
How to cancel Shapermint
Cancel via website (recommended)
- Log in to your Member Account at Shapermint.
- Go to Manage Subscription or Manage Memberships.
- Follow the on-screen instructions to cancel the Club membership.
- If successful, keep a screenshot or confirmation email as proof.
Other channels and app stores
- You can also contact Live Chat, email, or phone/SMS to request cancellation; these channels are listed on the site.
- If you subscribed through the App Store or Google Play, cancellations and refunds are governed by those platforms' policies, not Shapermint's help articles.
- For stronger documentation, consider sending a registered letter to the company address (see Address section).
What happens when you cancel
Access and renewal
Cancellation takes effect at the end of the current billing cycle. You retain Club benefits until the next renewal date; there are no cancellation fees.
Account and orders
Existing orders, past payments and account records remain on file. Cancellation does not automatically cancel past orders or guarantee refunds for charges already processed.
Will I get a refund?
Membership fee refunds
Membership fees are generally non-refundable except where the terms expressly allow. If Shapermint terminates a membership, they may issue a prorated refund for unused full days unless termination is for violations.
Returns and exchanges (products)
- Standard policy: 60-day return & exchange window from delivery; returns incur a USD 6 processing fee and exchanges are free.
- Club members: free returns and exchanges for up to 90 days.
- Singapore customers are covered under Shapermint's compliance statements; processing times and exact refund methods may vary and delays have been reported.
Shapermint plans and pricing
Membership summary
The Shapermint Club is a monthly subscription that provides shipping discounts, member pricing and extended return benefits in Singapore.
Product pricing examples
Product prices are shown in SGD on the Singapore site. Below are representative prices and features as listed for Singapore customers.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Shapermint Club Membership | S$7.00 | Monthly (monthly) | Free standard shipping worldwide, members-only discounts (up to 82% OFF), free 90-day returns, early access to drops, priority support |
| All Day Every Day High-Waisted Shaper Panty | S$58.00 | One-time purchase | Shapewear panty; 4-payment option available |
| Truekind Everyday Throw-on Wireless Bralette | S$49.00 | One-time purchase | Comfort bralette; 4-payment option available |
| Ultra-Resistant Shaping Tights | S$49.00 | One-time purchase | Shaping tights; 4-payment option available |
| All Day Every Day High-Waisted Shaper Shorts | S$75.00 | One-time purchase | High-waisted shaping shorts; 4-payment option available |
| Tummy-Control Shaper Panty | S$58.00 | One-time purchase | Tummy-control panty; 4-payment option available |
Your consumer rights in Singapore
Legal protections overview
Shapermint states it complies with consumer protection laws in regions including Singapore. Statutory cooling-off rights may apply depending on the purchase method and local law.
How to exercise rights
- Retain order confirmations, screenshots, and communication timestamps.
- Use the website Live Chat or email for initial requests, then escalate with registered mail if necessary.
- If you suspect unfair practices, gather evidence and consult Singapore consumer protection resources for next steps.
Customer experiences
Positive feedback
- Many customers report comfortable, well-fitting shapewear and bras.
- Some reviewers note confidence-improving fit and good product quality.
- Occasional successful cancellation and refund cases have been reported when users acted quickly.
Negative feedback
- Frequent complaints about automatic Club enrollment and recurring monthly charges without clear consent.
- Reports of difficulty cancelling, poor or slow customer service responses, and delays in refunds.
- Issues with return processes, processing fees, label expiries, and refunds issued as store credit instead of original payment.
Documentation checklist
Before you cancel
- Save your order number, membership details, and payment receipts.
- Take screenshots of your account Manage Subscription page and any confirmation screens.
- Note dates and amounts of recent charges.
When you contact Shapermint
- Record the date, time and transcript or screenshots of Live Chat conversations.
- Keep copies of emails and any reference/case numbers provided.
- If sending registered mail, keep tracking and delivery confirmation numbers.
Common mistakes
Assuming cancellation equals refund
Many customers expect an immediate refund after cancelling a membership; in reality membership fees already charged are usually non-refundable.
Always check the billing cycle date: cancellation typically prevents future charges but does not reverse past payments.
Relying solely on app-store processes
If you signed up via App Store or Google Play, you may need to manage the subscription through that platform rather than Shapermint’s website.
Customers sometimes overlook platform-specific steps and assume the merchant will cancel platform-managed subscriptions.
Comparative recap
What to expect per cancellation route
This table summarizes ease, refund likelihood and practical notes for different cancellation routes.
| Method | Ease of cancellation | Refunds | Period | Notes |
|---|---|---|---|---|
| Web (Shapermint Club via website) | Medium - self-serve in account settings; support options available | Membership fees: generally non-refundable; product returns per policy | Monthly (Club S$7.00) | Cancellation takes effect next billing cycle; keep confirmation evidence |
| App Store / Google Play | Varies - cancellations handled by Apple/Google | Governed by platform policies, not Shapermint’s help articles | Varies (platform-managed) | Contact the platform for refunds and subscription control |
| Customer service (Live Chat / Email / Phone) | Varies - may be slower or unresponsive per reviews | Possible but not guaranteed; membership refund exceptions are limited | Depends on membership or purchase | Document all interactions; escalate with registered mail if needed |
After cancelling
What to monitor
- Check your bank or card statement for any recurring charge after the effective cancellation date.
- Watch for an email confirmation of cancellation and save it; if you do not receive one, follow up promptly.
Helpful links and next steps
- Visit the official Shapermint Singapore page for account and membership options: Shapermint Singapore.
- If disputes continue, collect all documentation and consider contacting local consumer protection authorities in Singapore.
Address
Corporate mailing address
Attn: "Shapermint"
10785 W. Twain Ave. Ste 229, Las Vegas, NV, 89135
Sending registered mail
If you choose registered mail to create a formal record, include your account name, order number and a clear cancellation request in writing.
Keep tracking and delivery confirmation and add copies of supporting documents to your file.