Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel SHINESTY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Shinesty service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shinesty: Easy Method
What is Shinesty
Overview
Shinesty is an online retailer known for novelty apparel, bold prints, and subscription underwear plans. It operates primarily through one-time web purchases and subscription services billed in USD.
Products and services
The range includes underwear, swimwear, festive suits, and novelty clothing, plus subscription plans that deliver underwear on a recurring schedule. Pricing and policies are published in USD on the Shinesty site.
How to cancel Shinesty
Cancel a web subscription
- Log in to your Shinesty account on the website.
- Go to "Account Details" and click "Quit Plan" next to the active subscription.
- Cancel at least 24 hours before the next renewal to avoid being billed for the next period.
Cancel app-store subscriptions and one-time orders
- Apple App Store subscriptions: cancel in iOS Settings → Apple ID → Subscriptions (Shinesty cannot cancel these for you).
- Google Play subscriptions: cancel in the Play Store → Subscriptions (store refund rules apply).
- For web one-time orders not yet fulfilled: email customerservice@shinesty.com (mark subject "URGENT"); cancellation depends on fulfillment and is not guaranteed.
What happens when you cancel
Billing and access
After you cancel a Shinesty subscription on the web, you retain access to the subscription for the remainder of the current paid period.
Shinesty does not provide prorated refunds for the unused portion after cancellation; the subscription simply stops renewing at the next cycle.
App-store differences and account status
If you cancel through Apple or Google, the store controls billing and any access tied to that subscription; Shinesty cannot directly cancel store-managed subscriptions for you.
Your Shinesty account typically remains active after cancellation so you can review orders or reactivate a subscription later.
Will I get a refund?
General return/refund rules (web purchases)
- Non-underwear items: eligible for return if postmarked within 30 days of delivery (extended to 60 days for orders placed between Nov 15 and Jan 1).
- Items must be unworn, unwashed, unaltered, and have original tags; returns are processed via the Shinesty returns portal.
- Refunds are issued to the original payment method after inspection; shipping and shipping protection fees are non-refundable.
Underwear, swimwear, and special promotions
- Underwear and swimwear typically return for store credit only due to sanitary reasons; refunds are not offered for these categories in general.
- Exception: the "Love them or it’s free" promotion may allow a refund up to the original purchase price (excluding shipping) for the first qualifying pair per customer, at Shinesty’s discretion.
- There is no explicit 14‑day automatic refund right stated in Shinesty’s published policy; return windows are 30 days (or 60 during holiday period).
Official returns details: Shinesty returns & exchanges.
Shinesty plans and pricing
Plan overview
Below are the subscription plans and approximate SGD equivalents (converted from USD, approximate rates used):
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Underwear Subscription | USD 15.99 (~S$21.5 - 22) | monthly | One pair per month with free shipping, exclusive prints (discounted for subscribers) |
| Quarterly (3 pairs every 3 months) | USD 16 per pair (~S$21.5 - 22 per pair) | 3 | 3 pairs delivered every 3 months (boxer briefs only), saving vs monthly |
| Annual Subscription | USD 176/year (~S$237 - 241/year) | annual | 12-month contract, cost ~USD 14.67 per pair, larger saving |
Your consumer rights in Singapore
CPFTA and 14-day cooling-off
Shinesty’s published policies do not reference Singapore statutory cooling-off rights. Under the Consumer Protection (Fair Trading) Act (CPFTA), some unsolicited contracts can be cancelled within 14 days.
Whether CPFTA applies depends on how the order was solicited and the contract terms; Shinesty’s site does not automatically grant CPFTA rights in its published policy.
How to assert your rights
- If you are in Singapore, explicitly cite CPFTA and your 14-day rights when contacting Shinesty if you believe the sale is a distance or unsolicited contract.
- For non-delivery, defective goods, or unclear pricing, keep records and consider contacting CASE (Consumers Association of Singapore) for mediation if Shinesty’s response is unsatisfactory.
Customer experiences
Positive feedback
- Many reviewers praise product quality, comfort (notably the Ball Hammock® pouch), unique designs, and responsive customer service.
- Trustpilot shows a strong overall rating with a high share of 5-star reviews praising fast resolutions and helpful agents.
- BBB notes A+ accreditation and multiple reports of helpful service solving issues for customers.
Negative feedback
- Some customers report slow or delayed shipping, including problems after orders were marked "shipped".
- There are occasional complaints about subscription management: missed cancellation windows, unintended renewals, or preference settings not being saved.
- Isolated poor-service reviews exist on other platforms, and some BBB reviews mention confusion around mystery item exchanges.
Review sources: Trustpilot, BBB reviews.
Documentation checklist
What to gather before contacting Shinesty
- Order number and order date (from confirmation email or account order history).
- Payment method details and proof of charge (bank or card statement showing the charge).
- Product photos (if defective), and photos of packaging/labels (for returns).
Additional evidence for Singapore customers
- Screenshots of your account/subscription page showing renewal dates or the active plan.
- If asserting CPFTA rights, reference the law in your message and keep copies of all correspondence for CASE or mediation.
Common mistakes
Missing the cancellation window
Many problems arise when customers attempt to cancel less than 24 hours before the next renewal; the system will already have processed the payment.
To avoid unintended renewals, cancel at least one full day before the scheduled renewal time and verify cancellation confirmations by email.
Confusing app-store vs web subscriptions
Customers sometimes expect Shinesty to cancel Apple/Google subscriptions; stores control those subscriptions and refunds, so always cancel directly in the store.
Also avoid assuming underwear/swimwear returns will refund to your card - these usually return as store credit unless a specific promotion applies.
Comparative recap
At-a-glance comparison
| Period | How to cancel | Refunds | Notes |
|---|---|---|---|
| monthly | Cancel via web account "Quit Plan" 24+ hours before renewal. | No prorated refunds; standard returns apply per category. | Monthly plan billed in USD; free shipping listed for monthly underwear. |
| 3 | Cancel via web account before the next 3-month billing cycle. | Refunds follow return policy; underwear often store credit only. | Quarterly delivers 3 pairs (boxer briefs) every 3 months. |
| annual | Cancel via web account before the next annual renewal; annual commitment applies. | Annual payments are not prorated on cancellation; returns handled per item rules. | Annual plan offers the largest per-pair saving but is a 12-month contract. |
After cancelling
Next steps
Confirm cancellation by checking your Shinesty account page and saved email confirmations. Retain all confirmation emails until the subscription period ends.
Where to get help and references
- For step-by-step cancellation help: Postclic guide to cancel Shinesty.
- For returns, exchanges, and refund details: Shinesty returns & exchanges.
- To review customer experiences before or after cancelling: Trustpilot reviews.
Address
Headquarters
1990 57th Ct N, Unit A, Boulder, Colorado 80301, United States
Customer service
Email: customerservice@shinesty.com (use subject "URGENT" for time-sensitive cancellation requests).