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The Jewelry Club

Cancel THE JEWELRY CLUB

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To cancel The Jewelry Club,
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When do you want to cancel?
Singapore

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Termination letter drafted by a specialized lawyer
Sender
The Jewelry Club Cancel Membership | Postclic
The Jewelry Club
contact@thejewelryclub.co
Cancellation of The Jewelry Club contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the The Jewelry Club service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
The Jewelry Club
contact@thejewelryclub.co
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand The Jewelry Club. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation The Jewelry Club: Easy Method

What is The Jewelry Club

Overview

The Jewelry Club is a subscription-style retailer that sends curated jewelry items to members and offers a VIP membership with recurring charges.

How it works

Members receive periodic offers or shipments and may be enrolled in a recurring VIP plan reported as approximately US $29.95/month (estimated S$40.5).

How to cancel The Jewelry Club

Email cancellation (primary reported method)

  • Locate the customer support email on your order confirmation or the website and send a clear cancellation request.
  • State your order number, the card used, and request immediate cancellation of the VIP membership and a refund for the latest charge if applicable.
  • Save your sent email and any replies for records.

Other notes and tips

  • Users report success after persistent emailing and referencing scam/complaint reports when needed.
  • There is no verified information that cancellation via App Store, Google Play, or a web self-service portal is available.

What happens when you cancel

Membership access

Cancellation should stop future recurring charges and prevent renewal of VIP membership; confirmation depends on the company response.

Account and data

The company may retain order records for its own records. Request confirmation that recurring billing has stopped and ask what data will be retained or removed.

Will I get a refund?

Policy summary

  • There is no published, consistent refund policy found; refunds appear handled case-by-case.
  • A BBB business response shows a full refund was issued in one documented case within 4 - 7 business days.

Typical outcomes and exceptions

  • Some customers initially received partial refunds (e.g., 30 - 50%) but obtained full refunds after pushing back; processing times reported at about 5 - 15 business days.
  • One user reported a small order refund (US$8.13) processed within 5 - 15 business days and did not have to return items.
  • If you need proof, reference the BBB case when communicating: BBB listing.

The Jewelry Club plans and pricing

Plan table

Plan Price (SGD est.) Period Features
VIP Membership (allegedly auto-enrolled) approx. S$40.5 per month (converted from US $29.95) Monthly Access to VIP membership benefits (details unclear; users report automatic enrollment)

Notes on pricing

No official Singapore-specific SGD pricing was located. The SGD amount above is an approximate conversion from reported US $29.95 monthly.

Your consumer rights in Singapore

Cooling-off and refund rights

There is no evidence that The Jewelry Club automatically provides a statutory 14-day cooling-off period or guaranteed refunds under Singapore law.

Dispute options

  • Consider contacting your card issuer to request a chargeback if unauthorized charges continue.
  • You may also contact local consumer protection bodies (for example, CASE) for guidance and escalation.

Customer experiences

Positive reviews

  • Some reviewers on Trustpilot gave 5 stars and reported good item quality and helpful customer service: Trustpilot.

Negative reviews

  • Multiple reports describe unexpected VIP subscriptions, recurring charges (reported around US$29 - $40), unclear trials, and difficulty obtaining refunds.
  • Users have reported needing to push back or cite complaint reports to receive full refunds.

Documentation checklist

What to collect before you cancel

  • Order number and date from your receipt or confirmation email.
  • Payment method details (last 4 digits of card) and statement lines showing the charge.

What to keep after you cancel

  • All sent and received emails, screenshots of subscription pages or terms, and any confirmation of cancellation.
  • Bank or card statements showing refunds or continued charges for dispute purposes.

Common mistakes

Assuming automatic cancellation options exist

Many customers expect App Store, Google Play, or a website self-service cancellation; no verified evidence shows those options are available for The Jewelry Club.

Not documenting communications

Failing to save emails, screenshots, and statements makes it harder to prove unauthorized charges or to support a chargeback claim.

Comparative recap

Quick summary table

Method What to expect Typical processing time Evidence suggested
Email customer support Most reported successful cancellations and refunds after emailing 4 - 15 business days (reported) Order number, emails, bank statement
Chargeback via bank Used if company does not stop charges or refund Varies by bank Statements, correspondence, proof of cancellation attempts

Recommendations

  • Start by emailing support using the address on your order confirmation and keep records.
  • If the company does not respond or stops only partially, escalate to your card issuer for a dispute.

After cancelling

Monitor your account

  • Check card and bank statements for recurring charges for at least two billing cycles after cancellation.
  • If you see unexpected charges, contact your card issuer immediately to dispute them.

Escalation and public resources

Address

Company address on file

500 Yale Ave N, Seattle, Washington, 98109 US.

Notes

This address comes from the provided company details in the service description and may reflect a corporate or payment-processing contact rather than a local Singapore office.

FAQ

To cancel your The Jewelry Club membership, locate the customer support email from your order confirmation or their website. Send a cancellation request stating your order number and the card used, and keep a copy for your records.

Refunds from The Jewelry Club appear to be handled on a case-by-case basis. If applicable, request a refund for the latest charge in your cancellation email and keep proof of your request.

Reported processing times for cancellations with The Jewelry Club can vary, with users experiencing responses within 4 to 15 business days. Ensure you keep records of your cancellation request.

Upon cancellation, The Jewelry Club may retain your order records. It's advisable to request confirmation that recurring billing has stopped and inquire about what data will be retained or removed.

While email is the primary method reported for cancellations, you may also consider sending a registered postal mail request. Always check your contract for the official cancellation channels.