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Cancel WIZZ DISCOUNT CLUB
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Wizz Discount Club service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wizz Discount Club: Step-by-Step Guide
What is Wizz Discount Club
Service overview
Wizz Discount Club (WDC) is a paid membership that offers discounted fares and other benefits for Wizz Air bookings. It is sold as an annual subscription covering the member and companions depending on the selected plan.
How it is billed
Memberships are subscription-based and renew automatically unless cancelled before the renewal deadline. Payment and management can occur via the Wizz app, Wizz website, or through platform stores (Apple/Google) depending on how you purchased.
How to cancel Wizz Discount Club
Before you start
Confirm where you purchased the membership (Wizz website/app, App Store, or Google Play) so you use the correct cancellation route.
Step-by-step cancellation
- If purchased via Apple App Store: cancel the subscription through your Apple ID subscriptions settings at least 24 hours before the end of the billing period.
- If purchased via Google Play: cancel in Google Play subscriptions at least 24 hours before the billing period end.
- If purchased via Wizz website or Wizz app: cancel via your Wizz account on the website or inside the app, or by emailing Wizz support. Deleting the mobile app does not cancel the subscription.
- Keep proof of cancellation (confirmation email or screenshot) and note the date you cancelled and the membership expiry date.
- If the cancellation is triggered by a unilateral change in terms/benefits, follow any special termination instructions in the communication from Wizz and contact the Call Centre if a prorated refund was offered.
What happens when you cancel
Access after cancellation
Once you cancel, your membership usually remains active until the end of the paid billing period. You retain member benefits for the remainder of that period.
Renewal and account status
Automatic renewal will be stopped after successful cancellation. Your Wizz account and booking data usually remain as before; deleting the app does not remove the subscription or account.
Will I get a refund?
Standard refund policy
Under the standard Wizz Discount Club terms, annual membership fees are non-refundable for normal termination.
Exceptions and special cases
- If Wizz Air unilaterally reduces membership benefits (for example by raising the discount threshold), they have in the past offered a special right of termination with prorated refunds if members cancelled by a given deadline. See the reported example in the linked article below.
- If you believe your case merits an exception (billing errors, duplicate charges, or a company-offered prorated refund), contact Wizz support promptly and keep supporting documents.
Wizz Discount Club plans and pricing
Overview of available plans
The table below lists approximate Singapore Dollar (SGD) annual prices converted from EUR using an approximate rate. For exact Singapore pricing, check the Wizz app or the store used to purchase your subscription.
Price notes
Prices are approximate and for guidance only. Official SGD pricing may differ and is shown at purchase in the app or store.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Standard (member + 1 companion) | approx. S$87.00 per year | annual | €10 discount on flights ≥ €29.99; applies to member + 1 companion |
| Group (member + up to 5 companions) | approx. S$145.00 per year | annual | Same discounts for up to 6 people |
| Premium (member + 1 companion) | approx. S$508.00 per year | annual | Includes priority boarding, premium seat selection, extra legroom, plus discounts |
| Premium Plus (up to 6 people) | approx. S$558.00 per year | annual | Premium tier benefits extended to group |
Your consumer rights in Singapore
Before renewal
To avoid unwanted charges you must cancel prior to the automatic renewal deadline. Wizz requires cancellation at least 24 hours before the end of the billing period.
Escalation and protections
Where a provider makes unilateral, materially harmful changes to a paid service, affected customers may be entitled to reasonable termination and refund remedies.
If you cannot resolve a dispute directly with Wizz, you may escalate to Singapore consumer-protection channels or other dispute-resolution bodies for advice and help.
Customer experiences
Positive feedback
Some members report the WDC pays for itself after a few flights, especially when travelling with a companion.
Negative feedback
- Users reported misleading advertising or unclear application of discounts in some bookings.
- Complaints include unexpected system surcharges that appeared to offset the discount and issues where upgrades did not extend membership term as expected.
- After benefit changes, some members reported difficulty getting cancellation or prorated refunds via Call Centre and used complaint sections or workarounds.
Documentation checklist
What to gather before contacting support
- Membership ID or account email used to buy WDC.
- Proof of purchase: order confirmation, receipt, or bank statement showing the charge.
- Screenshot of the membership settings showing renewal date and plan.
- Any official communication from Wizz about changes to the membership or special termination offers.
- Records of contact attempts: emails, call dates, chat transcripts, and complaint reference numbers.
Why these documents help
Complete documentation speeds verification, supports refund requests, and is useful if you escalate to a consumer body or file a formal complaint.
Common mistakes
Assuming deletion cancels subscription
Deleting the Wizz app does not cancel a WDC subscription. You must cancel via the store or Wizz account where you purchased it.
Missing the cancellation window
Waiting until the last minute can lead to automatic renewal. Wizz requires cancellation at least 24 hours before the billing period ends to avoid the next charge.
Expecting automatic refunds
Annual fees are generally non-refundable on standard termination. Do not assume you will automatically receive a refund unless Wizz has made a specific offer or made a material change to benefits.
Comparative recap
Quick comparison
| Plan | Approx. price (SGD) | Period | Best for | Refund outlook |
|---|---|---|---|---|
| Standard | approx. S$87.00 | annual | Occasional solo traveller with one companion | Generally non-refundable; prorated refund possible if Wizz reduces benefits and offers termination rights |
| Group | approx. S$145.00 | annual | Families or groups up to 6 | Generally non-refundable; see special-case exceptions |
| Premium | approx. S$508.00 | annual | Frequent flyers wanting extras (priority, seats) | Generally non-refundable; commercial exceptions may apply |
| Premium Plus | approx. S$558.00 | annual | Groups wanting premium perks | Generally non-refundable; see official communications for special refunds |
How to choose
Compare how often you fly, whether you travel with companions, and whether premium perks justify the higher cost. For exact pricing in SGD check the app or store before purchasing.
After cancelling
Immediate steps
- Save your cancellation confirmation and check that automatic renewal is disabled in your store account or Wizz account.
- Monitor your payment method for any unexpected charges after cancellation and contact your bank if a duplicate charge appears.
Helpful links and further reading
Wizz Discount Club terms and cancellation rules (official): Wizz Terms & Conditions.
Report on WDC benefit changes and prorated refunds historically offered: Travel-Dealz article.
Community experiences and workaround reports (examples): Reddit discussion.
Archived terms document referenced by some users: WDC terms (Scribd).
Address
Corporate address
Wizz Air UK Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.
Notes on contacting
Use the Wizz app or website support channels for account-specific requests. For mailed correspondence or formal notices, use the corporate address above.