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Cancellation service #1 in Singapore
Autodata is a software-as-a-service platform that supplies technical vehicle data, wiring diagrams, diagnostics information and repair procedures for automotive professionals.
The service is aimed at workshops and garages that need OEM-style technical information to diagnose and repair vehicles efficiently.
Primary users include independent mechanics, workshop managers and automotive technicians who require detailed repair data and diagnostics flowcharts.
Subscriptions are offered per user or per seat and can be purchased for monthly or annual access.
Cancellation commonly prevents future automatic renewals but does not usually terminate access immediately.
Service typically continues until the end of your current paid billing period, according to available guidance.
Your account data and access rights generally persist until the subscription expiry date unless the provider states otherwise.
Make local backups or save any essential vehicle data or notes before the subscription end if you need continued offline access.
Autodata does not publish a uniform public refund policy for all jurisdictions; cancellation does not automatically guarantee a refund.
Refund eligibility appears to be governed by the product terms or decided case-by-case by support representatives.
The following pricing entries are taken from available listings in USD. No official SGD pricing was found in the verified data.
For official SGD rates, contact Autodata or an authorised distributor in Singapore.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| 12-month Access (USD listing) | USD 202.73 | Annual | Full vehicle repair solution access for one PC |
| Cars & Vans - Diagnostic & Repair - 1 User | USD 104.00 | Monthly | Full OE service, wiring diagrams, diagnostics, repair info |
| Cars & Vans - Diagnostic & Repair - 2 Users | USD 118.00 | Monthly | Full version, 2 user logins |
| Cars & Vans - Diagnostic & Repair - 5 Users | USD 144.00 | Monthly | Full version, 5 user logins |
Singapore consumers are protected by laws such as the Consumer Protection (Fair Trading) Act against unfair contract terms and misleading trade practices.
Digital subscription specifics (refund windows for online services) depend on contract terms and applicable statutes rather than a universal cooling-off rule.
Some users appreciate Autodata’s comprehensive technical coverage, including wiring diagrams, torque specifications and diagnostic procedures.
These strengths make the service valuable for technicians who need detailed, OEM-style information in daily workshop work.
Several users report serious issues: trials converting to paid subscriptions, difficulties or delays when attempting to cancel, and billing that continued after cancellation attempts.
Numerous reviews on public platforms document dissatisfaction with customer support responsiveness and billing practices; see user review summaries for more context: Trustpilot: Autodata reviews.
Many users assume a free trial will not convert without explicit consent; in practice, trials can convert to paid plans and you must check account settings and cancellation deadlines.
Always confirm the trial end date and cancel before that date if you do not want to continue.
Failing to keep records of cancellation requests or relying solely on verbal confirmations makes disputes harder to resolve.
If you experience unexpected charges, escalate quickly with documented evidence to the provider and your payment issuer.
| Aspect | Typical Autodata outcome | Notes |
|---|---|---|
| Cancellation method | Online form or support contact | Follow up and keep confirmation |
| Access after cancel | Access usually continues until billing period ends | Service is not typically terminated immediately |
| Refund likelihood | Not guaranteed | Refunds rare; granted only in specific cases |
| Common user issues | Trial conversions, difficulty cancelling, billing disputes | Document everything; escalate if needed |
Autodata’s commonly referenced UK address (useful for formal correspondence) is:
8A, Platform, New Station Street, Leeds, LS1 4JB, United Kingdom.
When contacting from Singapore, include full account details, local time preferences and request written confirmation of cancellation to support any dispute.
If you need local assistance, consider contacting payment provider support or consumer protection organisations in Singapore after attempting vendor escalation.
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Written by Karthik Ho
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.