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I hereby notify you of my decision to terminate the contract relating to the Autodesk Maya service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Autodesk Maya: Easy Method
What is Autodesk Maya
Overview
Autodesk Maya is a professional 3D animation, modeling, simulation and rendering software used in film, television and games.
It is sold on a subscription basis and includes installs, updates and access to Autodesk services while the subscription is active.
Typical uses
Common uses include character animation, visual effects, rigging, and asset creation for production pipelines.
Maya is aimed at studios, independent artists and students needing a full-featured 3D toolset.
How to cancel Autodesk Maya
Cancel when purchased from Autodesk (Web)
- Sign into your Autodesk Account.
- Go to Billing and Orders → Subscriptions and Contracts.
- Choose Turn Off Auto-Renew to stop renewal, or contact Autodesk support to request cancellation.
Cancel when purchased via mobile stores
- App Store (iOS): Cancel via Apple ID → Subscriptions on your device; refunds are handled by Apple.
- Google Play (Android): Cancel via Google Play → Subscriptions in your Google account; refunds must be requested from Google Play.
What happens when you cancel
Access and renewal
If you turn off auto-renew or cancel via Autodesk web, the subscription remains active until the paid period expires.
Turning off auto-renew prevents future charges but does not immediately remove access until expiry.
Data, cloud storage and recovery
Cloud storage associated with the subscription is typically accessible for a limited time after expiry; for example, storage is accessible for 30 days after expiry.
Download or back up important project files before expiry to avoid data loss or longer-term access issues.
Will I get a refund?
Autodesk direct (Digital River) refund rules
For subscriptions bought directly from Autodesk (processed via Digital River), monthly subscriptions are refundable if returned within 15 days.
Annual or multi-year subscriptions are refundable if returned within 30 days. To request a return/refund you must contact Autodesk support directly.
App Store and Google Play refunds
Purchases made via the App Store or Google Play are governed solely by Apple or Google refund policies; Autodesk does not control those refunds.
Request any refund for mobile-store purchases directly through your Apple or Google account purchase history.
Autodesk Maya plans and pricing
Official Singapore pricing (examples)
Below are the pricing items available from the verified data source for Autodesk Maya in Singapore.
Prices include GST where listed for the official yearly plan.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Annual Subscription (Official Autodesk, Singapore) | S$2,693.00 | Annual | Full Maya subscription for 1 year (includes GST), installable on up to 3 devices, access to updates and support |
| Monthly Subscription (Estimated via USD conversion) | Approx. S$295.00 | Monthly | Full Maya access on a month-to-month basis (estimated from US$235/month at ~S$1.25/USD) |
Your consumer rights in Singapore
Rights with Autodesk direct purchases
For direct purchases processed by Autodesk (Digital River), there is a standard right-of-return: 15 days for monthly subscriptions and 30 days for annual/multi-year subscriptions.
Access continues until the subscription expiry date even after cancellation.
Rights with App Store / Google Play purchases
Refunds and returns for purchases made through Apple or Google are subject to those platform policies; Autodesk does not grant refunds for those transactions directly.
No additional statutory protections specific to Maya subscriptions in Singapore were identified; users rely on vendor/platform policies.
Customer experiences
Positive feedback
No prominent verified positive reviews specific to Autodesk Maya from Singapore TrustPilot or ProductReview Singapore were found in the verified data.
Standard positive points for Maya generally include industry acceptance and comprehensive toolsets for production work.
Negative feedback
Users report issues such as losing access prematurely, refunds and cancellations being difficult, and continued charges after attempted cancellations.
Other common complaints include poor customer support responsiveness and lack of pausing options for subscriptions like Maya Indie.
Documentation checklist
Essential documents to prepare
- Order number or subscription ID (from your Autodesk Account or purchase confirmation).
- Proof of purchase (receipt or bank/credit card statement showing the charge).
- Email address associated with the Autodesk account and any screenshot of the subscription page.
Helpful extras when requesting refunds
- Records of any communication with Autodesk or the platform support team (dates, agent names, ticket numbers).
- Device details, app store purchase record if bought via Apple/Google, and a clear reason for the refund request.
Common mistakes
Canceling in the wrong place
Many users try to cancel in their bank or via the installer; purchases made through App Store or Google Play must be cancelled in those stores, not in the Autodesk Account.
This can result in continued charges if auto-renew is still enabled on the platform used for purchase.
Missing proof for refund requests
Submitting refund requests without an order number, receipt or clear account identity slows resolution and may lead to denial of the request.
Keep screenshots and confirmation emails; they are often required when dealing with support or dispute processes.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund points by platform to help you decide where to manage or purchase Maya.
Use this as a quick reference when preparing to cancel or request a refund.
| Platform | How to cancel | Refund policy | Access after cancel |
|---|---|---|---|
| Web (Autodesk direct) | Autodesk Account → Billing and Orders → Subscriptions and Contracts → Turn Off Auto-Renew or contact support | Monthly refundable within 15 days; annual/multi-year refundable within 30 days (contact support) | Subscription active until expiry; cloud storage accessible for 30 days after expiry |
| App Store (iOS) | Cancel via Apple ID → Subscriptions on device | Refunds handled by Apple under Apple policy | Access usually remains until end of paid period per Apple rules |
| Google Play (Android) | Cancel via Google Play → Subscriptions in Google account | Refunds handled by Google Play under Google policy | Access usually remains until end of paid period per Google rules |
After cancelling
What to check right away
- Confirm cancellation or turn off auto-renew in your account and save any confirmation emails or screenshots.
- Back up cloud files and local project data before the subscription expiry or 30 days after expiry, whichever applies.
Help and official reference
For official pricing references and plan details, see the verified source below.
Autodesk Maya pricing reference (verified)
Address
Primary corporate address (Singapore)
Autodesk Asia Pte. Ltd., 3 Fusionopolis Way, #10‑21, Symbiosis, Singapore 138633.
Additional business location
Ngee Ann City Tower B, 391B Orchard Road, #12‑06, Singapore 238874.