Cancellation Metric Master: Easy Method

What is Metric Master

Overview

Metric Master is a subscription-based SaaS product described as a platform for tracking and visualizing business performance metrics in real time.

Public information about the company’s cancellation and refund procedures is limited and not published in a clear, English-language policy.

Core features

Reportedly the service offers customizable dashboards, automated reporting, and analytics tools for businesses.

Specific feature lists, plan details, and official support channels are not clearly documented in public English-facing policy pages.

How to cancel Metric Master

Primary method (email)

• Send a written cancellation request to [email protected]. Include your account name, registered email, purchase date, and transaction ID.
• Ask for written confirmation of cancellation and a target response time (Postclic reports asking for confirmation within 7 - 14 days).
• If you do not receive a reply, follow up by phone at the reported number +2349063946202.

Alternative methods (marketplaces)

• If you subscribed through App Store, Google Play, PayPal or another marketplace, cancel through that marketplace’s subscription or purchase management page as well.
• Follow the marketplace’s cancellation and refund procedures in parallel to emailing the provider to stop future charges immediately.

What happens when you cancel

Access and renewals

Metric Master does not publish detailed post-cancellation rules in English. Expect that access and billing may depend on your billing cycle.

To avoid unexpected renewals, cancel both with Metric Master (by email) and with the marketplace where you purchased the subscription.

Data and account

No official guidance is published on data retention or account deletion. Export important reports and backups before cancelling.

Assume you may need to request data removal or retrieval via the same email contact if required.

Will I get a refund?

Public policy

There is no publicly posted English-language refund policy for Metric Master. Refunds are not documented and appear to be handled case-by-case.

Because an official policy is not available, refund outcomes may vary by payment method and timing (for example, soon after a trial vs long after a charge).

Exceptions and next steps

• Keep proof of transactions, screenshots, emails, and trial terms when requesting a refund.
• If the provider does not respond or refuses a refund, escalate the dispute to your payment provider (PayPal, card issuer, or bank) and consider a chargeback.

Metric Master plans and pricing

Where to check pricing

Official current pricing should be confirmed on Metric Master’s official website or on the marketplace where you purchased the subscription.

Do not rely on third-party summaries for prices; check the original purchase receipt and the platform (App Store, Google Play, PayPal) for exact charges.

No verified local pricing found

There is no reliable public source found for Singapore (SGD) pricing for a product called “Metric Master” for 2025/2026.

If you can provide the developer name, product link, or purchase receipt, you can get a more targeted check of pricing sources.

Your consumer rights in Singapore

Relevant options

Singapore consumers have options such as disputing transactions with their bank or card issuer, and seeking assistance from consumer-protection bodies where applicable.

Because Metric Master’s policies are unclear, banks/card issuers and payment providers are often the most direct route to stop charges or recover funds via chargeback.

Practical steps

• Document all communications with the provider and marketplaces before contacting your bank.
• Contact your bank or card issuer promptly to report unauthorized or recurring charges and ask about dispute/chargeback procedures.
• Consider contacting Singapore consumer help organisations if you need additional guidance; expect limited direct recourse if the provider is unresponsive.

Customer experiences

Negative reports

Public reports (for example on Reddit) describe issues where a $1 trial allegedly transitioned into recurring $28.99 charges and users experienced difficulty cancelling.

Several reports state that email support appeared automated or unresponsive and that refunds were only obtained after disputing charges via banks.

Lack of verified positive reviews

There are few or no verified positive English-language customer reviews publicly documented for Metric Master in the sources reviewed.

Because available feedback is largely negative, proceed cautiously and keep careful records if you trial or subscribe.

Documentation checklist

What to save

• Purchase confirmation emails and receipts (transaction IDs, dates, amounts).
• Screenshots of trial terms, subscription pages, and billing entries on your card or account.
• Copies of all sent and received emails, and dates/times of phone calls or attempted calls.

How to organize

• Put records into a single folder (digital or printed) labelled with the account email and subscription dates.
• Note follow-up deadlines (for example, when you asked for confirmation or when a charge appeared) to support disputes or chargebacks.

Common mistakes

Assuming cancellation is visible on the website

Many users assume there will be an account page to cancel subscriptions. Metric Master does not publish a clear on-site cancellation flow in English.

Relying only on the website without emailing the reported cancellation address or cancelling in the marketplace can lead to continued charges.

Delaying escalation

Waiting too long to contact your bank or payment provider reduces the chance of reversing charges. Act promptly if charges continue after cancellation attempts.

Failing to keep documentation (receipts, screenshots) weakens your position when filing disputes or chargebacks.

Comparative recap

Quick comparison

How to choose

After cancelling

Follow-up actions

Confirm cancellation in writing and keep that confirmation. Check future bank/card statements for unexpected charges.

If charges continue, file a dispute with your payment provider immediately and provide the documentation checklist items.

Helpful links

• Cancellation guidance summarized by a third party: Postclic - Cancel Metric Master
• If you used the Apple App Store, check your purchase and subscription details here: Measure Master (App Store listing)

Address

Registered address (found in public notes)

5 Soon Lee Street, Pioneer Point #04‑51, Singapore 627607

Reported phone

A phone number reported in third-party sources for follow-up is +2349063946202. This number is cited in external guidance but is not an official cancellation page.