Postclic premium unlimited: promotional offer at $1.36 for 48h, then $73.99 per month without commitment
Cancellation service #1 in Singapore
Cancellation Quetext: Easy Method
What is Quetext
Overview
Quetext is a software-as-a-service tool for plagiarism detection, citation help, and AI-assisted content checks. It uses DeepSearch™ technology to scan text and highlight potential matches.
Primary uses
Users commonly use Quetext for academic checks, content verification, and editing workflows. It offers tiered subscription plans with additional AI tools and higher word limits.
How to cancel Quetext
Cancel via Quetext web dashboard
- Log into your Quetext account.
- Go to Account → Billing.
- Click "Cancel" and follow the on-screen prompts; access remains until the end of the current paid period.
Cancel via mobile app stores
- iOS (Apple App Store): Cancel through Apple’s subscription management - Quetext does not process in‑app cancellations.
- Android (Google Play): Cancel via Google Play subscriptions - Quetext offers no separate Android cancellation flow.
What happens when you cancel
Access after cancellation
After you cancel a paid Quetext subscription, you retain access to paid features until the end of the current billing period.
Renewals and data
Auto-renewal stops at cancellation. Your account data (projects, reports) typically remains available under the account terms unless you or Quetext delete it.
Will I get a refund?
Standard refund policy
Quetext’s publicly reported policy is that cancelling does not automatically trigger refunds for prior charges. You keep access until the billing period ends.
Exceptions and case-by-case reviews
- Refunds are not guaranteed and are considered on an individual basis via support.
- If you believe an error occurred, contact Quetext support and provide documentation for review.
Quetext plans and pricing
Price summary
Quetext lists prices in USD on its site; the SGD amounts below are estimated conversions for Singapore users and may differ at checkout.
Details
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Essential | S$17.67 (approx.) | Monthly | DeepSearch™ Plagiarism Checker (100k words/month); AI Content Detector (100k words/month); AI Summarizer (25k words/month); AITutorMe (25k words/month); Bulk file uploads (up to 20 files); Grammar & Spell Check; everything in free plan |
| Professional | S$37.82 (approx.) | Monthly | All Essential features plus DeepSearch™ (200k words/month); AI Content Detector (200k words/month); AI Summarizer (50k words/month); AITutorMe (50k words/month); Bulk uploads (up to 100 files); Remarks tool; additional team/collaboration features |
Your consumer rights in Singapore
Legal context
Quetext’s public materials do not reference a statutory 14‑day cooling-off or refund right. Local consumer protections under Singapore law may still apply depending on the digital content rules.
Suggested actions
- Save receipts, cancellation confirmations, and support correspondence as evidence.
- If you cannot resolve billing or refund issues with Quetext, consider contacting the Consumers Association of Singapore (CASE) for guidance.
Customer experiences
Positive feedback
Many users praise Quetext for fast and accurate plagiarism detection, ease of use, and responsive support in routine cases.
See user reviews that highlight academic usefulness and quick support responses.
Negative feedback
Negative reports commonly cite difficulty cancelling, unexpected or duplicate charges, and limited refunds even shortly after sign-up.
Detailed user reviews and complaints are available on review pages for additional context.
Documentation checklist
What to save
- Subscription receipt or order confirmation.
- Screenshot or PDF of the billing page showing plan and renewal date.
- Cancellation confirmation message or screenshot.
- All email correspondence with Quetext support.
Why it matters
These documents support refund requests and are useful if you escalate a dispute to CASE or a payment provider.
Common mistakes
Trying to cancel in the wrong place
Example: attempting to cancel an iOS subscription inside the Quetext website. For App Store subscriptions you must use Apple’s subscription settings.
Missing confirmations
Example: not saving a cancellation confirmation. Without proof, disputes over continued charges are harder to resolve.
Comparative recap
Quick comparison
| Item | Quetext policy / behaviour | What Singapore users should expect |
|---|---|---|
| Cancellation method | Web dashboard or app-store subscription management | Cancel via account Billing page, or use Apple/Google subscription settings for mobile purchases |
| Access after cancel | Access remains until end of paid period | You can use paid features until the next renewal date |
| Refunds | No automatic refunds; case-by-case reviews | Keep documentation and request refund via support; not guaranteed |
After cancelling
Contacting support
If you need help with cancellation or refunds, contact Quetext support and attach your documentation for review.
Further reading and reviews
Cancellation walkthroughs and user guidance are available from independent guides:
Address
Primary office
Quetext corporate/contact address (as listed publicly): 1828 Walnut Street, 3rd Floor, Kansas City, MO 64108, United States.
Notes on contacting
For billing, subscription, or support matters use the Quetext support channels linked in the product or your purchase receipt. Keep postal contact for formal correspondence if required.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.