Cancellation Ratepunk: Easy Method

What is Ratepunk

Service overview

Ratepunk is a browser extension and mobile app that compares hotel and flight prices across multiple platforms to help users find lower rates and set alerts.

The tool offers free core features and optional paid plans with advanced filters, deal scores and premium deal categories.

How it is used

Users install the extension or app, search for travel options, and receive price comparisons and alerts for deals found across partner sites.

Ratepunk acts as an intermediary for bookings; final booking terms are set by the third‑party supplier shown at checkout.

How to cancel Ratepunk

Cancel via the RatePunk website (Web dashboard)

• Log in to your RatePunk account on the website.
• Go to the dashboard's Billing or Subscription section.
• Click "Cancel" to end the subscription immediately.
• See terms for details: RatePunk Terms.

Cancel via App Store or Google Play

• Open the App Store (iOS) or Google Play (Android) and go to your subscriptions.
• Find the RatePunk subscription and cancel through the store's subscription management.
• If directed, contact RatePunk support for further steps.
• General guidance on app‑store cancellations: Postclic article.

Cancel upsells, memberships and add‑ons

• Upsells and add‑ons are not always canceled through the dashboard.
• Email [email protected] to request cancellation for each upsell, membership, or add‑on separately.
• Follow the response and keep confirmation emails for your records.

Cancel bookings (flights or hotels)

• Bookings are managed by the supplier; follow the cancellation instructions in your booking confirmation.
• Contact the provider's customer support listed on the booking if you need to cancel or request a refund.
• RatePunk is an intermediary; supplier terms and deadlines determine any penalties or refunds. See supplier terms: RatePunk booking terms.

What happens when you cancel

Immediate access and service end

When you cancel via the web dashboard the subscription ends immediately unless stated otherwise in the confirmation.

For store‑managed subscriptions, access typically ends at the end of the current billing period, per the store's rules.

Data, notifications and renewals

Your account data (saved alerts, preferences) may remain with your account after cancellation unless you request deletion.

To avoid automatic renewal charges, cancel at least 48 hours before the next billing date as required by the Terms & Conditions.

Will I get a refund?

Initial subscription purchases

RatePunk offers a 14‑day money‑back guarantee for initial subscription purchases.

To qualify you must cancel the subscription first and request a refund within 14 days of the initial purchase.

Renewals, upsells and exceptions

• Renewal charges are generally non‑refundable; cancel at least 48 hours before billing to avoid a renewal charge.
• Refunds for upsells or other purchases require a separate email request to [email protected] and must comply with the 14‑day window from purchase.
• For booking refunds, follow the supplier's cancellation and refund policy; RatePunk cannot override supplier rules.

Ratepunk plans and pricing

Pricing table

Notes on pricing

Prices above are taken from verified public data and represent common plan options and observed ranges.

Actual charges may vary by currency conversion, promotions, or regional offers.

Your consumer rights in Singapore

Cooling‑off and refund context

Under Singapore consumer protection laws there may be a 14‑day cooling‑off period for distance sales of digital services in practice.

RatePunk's published 14‑day money‑back guarantee for initial purchases aligns with this, but specifics depend on the purchase and local law.

Renewals and dispute steps

• Automatic renewal charges are generally non‑refundable; cancel at least 48 hours before the billing date to prevent renewal.
• Keep receipts and correspondence to support any dispute under Consumer Protection (Fair Trading) Act or other Singapore regulations.

Customer experiences

Positive feedback

Many users report meaningful savings on flights and hotels and praise the time saved using price comparisons and alerts.

Users also note a user‑friendly interface with useful filters and deal notifications.

Negative feedback

Common complaints include confusing upsells, unexpected auto‑renewals, and difficulty obtaining refunds despite the stated guarantee.

Other reports cite missing expected features or sign‑in issues on some platforms.

Documentation checklist

What to gather before contacting support

• Account email and username used for the subscription.
• Purchase confirmation or receipt showing the purchase date and charge.
• Subscription billing history or screenshot of the renewal charge.

Booking and upsell-specific documents

• Booking confirmation and supplier contact details (for hotel/flight cancellations).
• Any emails or screenshots related to upsells, membership notices, or promotional offers.
• Copies of cancellation attempts and any support replies you receive.

Common mistakes

Assuming all cancellations are handled the same way

Example: Cancelling the web subscription does not cancel an App Store or Google Play subscription.

Always check which platform processed your payment and cancel there if necessary.

Missing timing rules and documentation

Example: Waiting until the billing date can result in an automatic renewal charge that is non‑refundable.

Always cancel at least 48 hours before renewal and keep confirmation records to avoid disputes.

Comparative recap

Cancellation vs refund at a glance

Quick takeaways

Cancel via the platform that processed the payment and keep proof of cancellation.

Request refunds within 14 days for initial purchases and cancel 48 hours before renewal to avoid charges.

After cancelling

Immediate next steps

• Save cancellation confirmation and any support correspondence.
• Check your bank or card statement for any unexpected charges after cancellation.

Where to find official terms and help

• RatePunk Terms and conditions: https://premium.ratepunk.com/terms
• Booking and intermediary terms: https://dev.ratepunk.com/terms
• Third‑party guidance on cancelling app subscriptions: Postclic cancel guide

Address

Primary company address

19‑6 Raugyklos street, Vilnius, LT‑01140, Lithuania

Contact for upsells and support

For upsell cancellations and refund requests email: [email protected]

Refer to the Terms pages for additional legal and contact details: RatePunk Terms.