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Resumebuilder.Com
10 ANSON ROAD #26-04 INTERNATIONAL PLAZA
079903 SINGAPORE , Singapore
REF/2025GRHS4
Cancellation Resumebuilder.Com: Easy Method
What is Resumebuilder.Com
Overview
Resumebuilder.Com is a web-based SaaS platform that helps users create professional resumes using templates, AI suggestions, and guided steps. It offers free text downloads and paid plans for Word/PDF downloads and unlimited access.
Core features
Key features include customizable templates, AI-driven content suggestions, and multiple download formats (TXT for free, Word/PDF for paid plans). Subscriptions unlock full download and editing capabilities.
How to cancel Resumebuilder.Com
Cancel on the website
- Log into your account on the website.
- Go to Account Settings or Billing and choose "Cancel Subscription".
- Access remains until the end of the current billing period; you will receive a confirmation email after cancellation.
- For specific withdrawal rights: use the Contact Us form for the "Get Job - 14 Day Access" plan to exercise a 14-day withdrawal right.
- For the "Get Job 100% - 30 Day Access" web plan, contact support to withdraw within 7 days of payment.
Cancel via app platforms
- If you purchased via the Apple App Store, cancel through your Apple profile under Subscriptions.
- Cancel at least 24 hours before the renewal date to stop auto-renewal. Renewed periods are generally non-refundable and handled by Apple.
What happens when you cancel
Access and billing
After you cancel a site subscription, your paid access usually continues until the end of the current billing period. Auto-renewal stops for the next period.
Data and account status
Your account and saved resumes generally remain available but features tied to an active subscription will be restricted. Retain copies of important documents before expiry.
Will I get a refund?
Refund eligibility
- "Get Job - 14 Day Access" (web) has a 14-day withdrawal right; refunds allowed within 14 days from payment.
- "Get Job 100% - 30 Day Access" (web) allows withdrawal within 7 days of payment by contacting support.
- "Start - 1 Day Access" and "Annual Access" web plans are non-refundable and cannot be cancelled with refund rights.
- App-store purchased subscriptions are governed by Apple/Google refund policies and are generally non-refundable after renewal.
Refund process and timing
- Refunds for eligible web plans are processed immediately by ResumeBuilder and funds are typically returned within 3 - 4 business days.
- App-store refunds (Apple/Google) must be requested via the platform and follow their timelines and rules.
Resumebuilder.Com plans and pricing
Summary of plans
The service offers a free text-only plan plus paid trial and subscription plans. Prices are listed in US dollars on the website and approximate SGD conversions are indicative.
Notes on pricing and billing
The 14-day trial plan charges a small fee initially and then auto-renews at a recurring rate every 4 weeks unless cancelled. Annual/billed plans may be non-refundable per terms.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free Plan | US$0.00 (≈ S$0.00) | One-time | Unlimited access, download resume as text-only (TXT) |
| 14-Day Full Access | US$2.95 for 14 days (≈ S$3.98), then US$23.95 billed every 4 weeks (≈ S$32.33) | 14-day trial; then every 4 weeks | Unlimited access, download as Word or PDF |
| Monthly Pro Plan | US$7.95/month (≈ S$10.73) when billed annually (US$95.40/year ≈ S$128.79/year) | Monthly (billed annually) | Unlimited access, Word and PDF downloads |
Your consumer rights in Singapore
Cooling-off and fair trading
Singapore consumers generally benefit from cooling-off or 'cooling-off' style protections for online digital services in practice. The "Get Job - 14 Day Access" plan mirrors a 14-day withdrawal right.
Resolving disputes and persistent billing
- If auto-renewal was not clearly disclosed or billing continues after cancellation, you can dispute charges with your bank.
- You may also lodge complaints with the Consumers Association of Singapore (CASE) for unfair practices.
Customer experiences
Positive feedback
- Many users report the tool is easy to use, with helpful AI suggestions and modern templates that speed up resume creation (Trustpilot).
- Users also report fast outcomes and that the platform helped them secure roles (Trustpilot).
Issues reported by users
- Several users describe a "bait-and-switch" experience where the service appears free but charges are applied at the download or checkout step (Trustpilot, Reddit).
- Reports of recurring billing problems and unexpected monthly charges despite cancellation have been posted by multiple users (Trustpilot, Reddit).
- Some users say trial terms and cancellation steps were not clearly communicated, making it hard to cancel before renewal (Trustpilot, Reddit).
Documentation checklist
What to save
- Order confirmation or receipt showing plan name and payment date.
- Screenshots of plan terms, trial length, and any advertised offers.
- Cancellation confirmation email or on-screen confirmation.
How to capture evidence
- Take dated screenshots of subscription pages and account billing screens.
- Keep bank or card statements showing the charge in case you need to dispute with your bank or CASE.
Common mistakes
Timing and auto-renewal errors
Waiting until the renewal day to cancel can result in being charged for the next period. Cancel at least 24 hours earlier for app-store subscriptions to avoid auto-renewal.
Platform and account confusion
Purchases made through the Apple App Store or Google Play must be cancelled through those platforms, not the website. Cancelling on the website does not always stop App Store renewals.
Comparative recap
Quick comparison
| Plan | Price | Period | Refund policy |
|---|---|---|---|
| Free Plan | US$0.00 | One-time | No payment required; not applicable |
| 14-Day Full Access | US$2.95 for 14 days, then US$23.95/4 weeks | 14-day trial; then every 4 weeks | 14-day withdrawal right; refund processed within 3 - 4 business days |
| Monthly Pro Plan | US$7.95/month (billed annually) | Monthly (billed annually) | Annual/billed plans are treated as non-refundable per site terms (see terms) |
After cancelling
What to check next
- Confirm you received a cancellation confirmation email or on-screen message.
- Watch your bank or card statement for any unexpected charges and record dates and amounts.
Useful links
- ResumeBuilder homepage
- Terms and Conditions (site)
- Postclic: cancel ResumeBuilder (guide)
- User reviews on Trustpilot
Address
Registered address
10 ANSON ROAD #26‑04 INTERNATIONAL PLAZA SINGAPORE 079903
Contact notes
This address reflects the Singapore location associated with the Resume Builder entity. For plan-specific cancellation or refund requests use the website Contact Us and the support routes described above.
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Written by Eugene Chong
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.
FAQ
To cancel your Resumebuilder.Com subscription on the website, log into your account, go to Account Settings or Billing, and select 'Cancel Subscription'. You will retain access until the end of the current billing period and receive a confirmation email after cancellation.
Yes, if you cancel your 14-Day Full Access plan within the 14-day trial period, you are eligible for a refund. The refund will be processed within 3-4 business days.
If you purchased your subscription through the Apple App Store, you can cancel it by going to your Apple profile under Subscriptions. Ensure you cancel at least 24 hours before the renewal date to stop auto-renewal.
After canceling your subscription, your saved resumes will generally remain available, but features tied to an active subscription will be restricted. It is advisable to retain copies of important documents before your access expires.
Yes, the 'Start - 1 Day Access' and 'Annual Access' plans are non-refundable and cannot be canceled with refund rights. Please check your contract for specific cancellation terms.