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Cancellation Resumehelp: Easy Method
What is Resumehelp
Service overview
ResumeHelp is a subscription-based online service that provides customizable resume and cover letter templates, step-by-step writing tools, and professional formatting assistance.
The platform is designed to simplify resume creation for job seekers by offering template choices, content suggestions, and editing tools.
How it is delivered
ResumeHelp is delivered as a web application and as mobile listings via the Apple App Store and Google Play Store.
Subscriptions are typically auto-renewing and billed either directly by ResumeHelp (web) or by the app stores for purchases made through those stores.
How to cancel Resumehelp
Cancel on the web
- Sign in to your ResumeHelp account and go to "My Account" → "My Settings".
- Submit a cancellation using the email form or start a live chat from that settings area.
- After submitting you should receive a confirmation email; cancellation generally stops auto-renewal.
Cancel via mobile app stores
- Apple App Store: Open your Apple account settings → Subscriptions → ResumeHelp and cancel there. ResumeHelp cannot cancel App Store billing for you.
- Google Play: Open the Google Play app or website → Subscriptions → ResumeHelp and cancel there. ResumeHelp cannot cancel Play Store billing for you.
- When cancelling through an app store, access remains until the end of the current App Store or Google Play billing period.
What happens when you cancel
Access and renewal
Cancellation typically stops future auto-renewals but does not cut off access immediately.
You generally retain access to paid features until the end of your current paid period.
Data and account
Your account and any resumes you created are usually retained unless you delete them through your account settings.
Export or save copies of important documents before the subscription ends if you want local backups.
Will I get a refund?
Web purchases (direct)
- Full refund eligibility if you cancel within the first 14 days after purchase.
- After 14 days, refunds for unused portions may be considered at the company's discretion and require contacting ResumeHelp support.
App Store and Google Play purchases
- Refund requests for purchases made through the Apple App Store or Google Play must go through the respective store's refund process.
- ResumeHelp does not directly issue refunds for purchases billed through Apple or Google Play.
Resumehelp plans and pricing
Pricing summary
The table below lists the plans and prices available in the verified data set. Prices are shown in USD.
Notes on currency
No Singapore-specific (SGD) pricing was found in the verified data; USD amounts will convert to SGD at prevailing exchange rates for Singapore customers.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| 14-Day Full Access (trial) | US$ 2.90 (auto-renews to US$ 24.90) | 14-Day / Four-weekly | Full access to resume builder; auto-renewing subscription |
| Monthly Access | US$ 24.90 | Every four weeks | Standard monthly subscription |
| Annual Access | US$ 94.80 | Annual | Yearly subscription (saves cost over monthly) |
Your consumer rights in Singapore
Relevant Singapore law
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA), which addresses unfair or misleading trading practices.
Unclear auto-renewal disclosures or misleading cancellation terms can fall under unfair practices addressed by the CPFTA.
How to seek help locally
- If charges persist after cancelling, Singapore consumers may contact CASE (Consumers Association of Singapore) for mediation or to file complaints about disputed billing.
- Keep records of communications, receipts and cancellation confirmations when escalating disputes locally.
Customer experiences
Positive feedback
Many users praise ResumeHelp for being reasonably priced and producing professional-looking resumes with helpful suggestions.
Reviewers often note easy customization, a good range of templates, and generally useful output. See user reviews for detail.
Negative feedback
- Some users report unexpected recurring charges and being billed after they believed they had cancelled.
- Several reviews on review sites mention difficulty cancelling, hidden auto-renewals, and slow or unsatisfactory customer support responses.
Documentation checklist
Before contacting support
- Account email address and username used for ResumeHelp.
- Order number, transaction ID, and payment receipt (web or app-store receipt).
- Dates you signed up and the date you cancelled (with time stamps if available).
Proofs to include if disputing charges
- Screenshots of subscription settings showing cancellation or active status.
- Copies of any confirmation emails or chat logs confirming cancellation.
- Bank or card statements showing the charge(s) in question and their dates.
Common mistakes
Cancelling in the wrong place
Customers sometimes try to cancel a subscription on the ResumeHelp website when the purchase was made through the Apple App Store or Google Play.
Remember that app-store purchases must be cancelled through the respective App Store or Google Play account settings.
Failing to keep confirmation
Another frequent error is not saving the cancellation confirmation email or chat transcript, then being unable to prove cancellation if charged later.
Always save a copy of any confirmation and check your subscription status after cancelling.
Comparative recap
Quick comparison
The table below summarizes verified differences between cancelling on the web, via Apple, and via Google Play.
How each channel works
| Aspect | Web | Apple App Store | Google Play |
|---|---|---|---|
| How to cancel | My Account → My Settings → email form or live chat | Apple account settings → Subscriptions → ResumeHelp | Google Play app/website → Subscriptions → ResumeHelp |
| Who controls billing | ResumeHelp (direct billing) | Apple (App Store billing) | Google (Play Store billing) |
| Refund process | Full refund within 14 days; after 14 days discretionary via support | Request refund through Apple refund process | Request refund through Google Play refund process |
| Access after cancellation | Access continues until end of current paid period | Access continues until end of current App Store billing period | Access continues until end of current Play Store billing period |
After cancelling
Next steps to take
Save any outstanding resumes or cover letters to your computer before your access ends.
Keep all confirmation emails, receipts, and screenshots in case you need to dispute a later charge.
Where to find more information
- General cancellation guide referenced: Postclic ResumeHelp cancellation guide
- User reviews and experiences: Trustpilot - ResumeHelp reviews
- Additional user feedback: Sitejabber - ResumeHelp reviews
- Complaint listings: BBB complaints
- Company overview: Betterteam - ResumeHelp
- Apple App Store listing (Singapore): Resume Builder on the App Store (SG)
If charges continue after cancelling, consider contacting CASE (Consumers Association of Singapore) for advice or mediation and provide your documentation checklist items.
Address
Corporate address
RBK Global GmbH
General‑Guisan‑Strasse 6, 6300 Zug, Switzerland
Mailing recommendation
If you prefer a physical record, you may send a cancellation letter to the corporate address above and keep proof of postage.
Always retain copies of any mailed correspondence and delivery confirmation for your records.
Similar cancellation services
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Written by Charmaine Toh
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.