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Cancel SIMILARWEB
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I hereby notify you of my decision to terminate the contract relating to the Similarweb service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Similarweb: Easy Method
What is Similarweb
Overview
Similarweb is a SaaS platform that provides website traffic analytics, competitor benchmarking, and market intelligence to help businesses make data-driven decisions.
The platform aggregates data from multiple sources to estimate visits, referral channels, and audience interests across websites and apps.
Primary use cases
Companies use Similarweb for competitor research, market sizing, channel optimisation and digital strategy planning.
Teams typically combine Similarweb data with internal analytics to validate trends and guide investment decisions.
How to cancel Similarweb
Cancel via the web interface
- Log in to your Similarweb account.
- Navigate to Account Settings → Subscription Information → "Cancel Plan".
- Follow on-screen prompts and save any cancellation confirmation you receive.
Cancel via email or enterprise contact
- Send a cancellation request to support@similarweb.com including your account name, billing email, and invoice or subscription ID.
- If you have a business/enterprise contract, contact your account representative or support team; contract terms usually govern cancellation.
- For enterprise migration or contract questions see the Similarweb corporate FAQ: Similarweb corporate FAQ.
What happens when you cancel
Access after cancelling
Cancellations normally keep the subscription active until the end of the current billing period.
You should retain access to features until that date unless otherwise stated in your contract.
Data and renewal
Your account data may remain available for a limited time; export any reports or backups you need before expiry.
Automatic renewal stops after cancellation, but verify your billing statement to confirm no further charges.
Will I get a refund?
Official policy
Similarweb’s Terms state that payment obligations are non-cancelable and fees paid are non-refundable.
Refer to Similarweb’s terms for full legal wording: Similarweb Terms.
Exceptions and further evidence
Public filings (SEC Form 20‑F) and company statements also describe subscriptions as generally non-refundable.
For disputes or exceptional circumstances, contact support and keep written records of all correspondence; see additional context in corporate disclosures: SEC-related filing.
Similarweb plans and pricing
Where to check current pricing
Pricing and plan details change frequently; always confirm current plans and billing options on the official site.
View Similarweb’s package and plan information here: Similarweb Packages.
Notes on estimates and trials
Do not rely on third-party summaries for pricing - use the official packages page or your account representative for exact figures.
If you signed up for a trial, review the trial terms in your account to avoid unexpected charges when it converts to a paid plan.
Your consumer rights in Singapore
General position under Similarweb policy
Similarweb’s publicly available terms indicate fees paid are generally non-refundable and obligations non-cancellable.
There is no explicit 14‑day cooling-off or statutory refund right stated in Similarweb’s public policy for Singapore users.
Local recourse and advice
Consumers in Singapore may wish to consult their local consumer protection authority (for example, CASE) if they believe they have grounds for a refund or unfair practice.
Seek independent legal or regulatory advice if you have a significant dispute or a large enterprise contract question.
Customer experiences
Positive feedback
Many users praise Similarweb for rich insights, integrations and useful competitive metrics, and some reviewers report good support experiences.
Regional review sites report strong overall ratings for capability and utility in market research contexts.
Negative feedback
Public reviews include reports of unexpected charges after trial cancellation and difficulty obtaining refunds or prompt billing adjustments.
See consumer review threads for patterns and to prepare documentation: Similarweb reviews on Trustpilot.
Documentation checklist
Essential account details
- Account name and billing email used to register the subscription.
- Invoice number, subscription ID or order reference.
- Screenshots of your subscription page or cancellation confirmation.
Supporting records
- Copies of any trial signup emails, receipts, or payment records.
- All correspondence with Similarweb support or your account manager.
- For enterprise accounts, the signed contract and any written amendment relating to cancellation.
Common mistakes
Assuming cancellation without confirmation
Many users assume a cancellation request is processed immediately without saving confirmation. Always obtain and store written confirmation.
Without confirmation, disputes over post-cancellation charges are harder to resolve.
Missing billing cycle timing and using the wrong channel
Cancelling too close to a renewal date may still allow the charge for the next period to process; check billing dates and cancel early enough.
Some users try to cancel via app stores assuming that applies - Similarweb’s public guidance suggests web cancellation is the primary route; verify your purchase channel.
Comparative recap
| Feature | Cancellation method | Refund policy | Ease of use | Period |
|---|---|---|---|---|
| Standard (web account) | Account Settings → Subscription Information → "Cancel Plan" | Generally non-refundable; see terms: Terms | Moderate - web UI available but save confirmation | annual / monthly |
| Email cancellation | Email support@similarweb.com with account and invoice details | Generally non-refundable; exceptions rare and assessed case-by-case | Moderate - depends on response time | annual / monthly |
| Enterprise / Contract | Contact account representative; governed by contract terms | Subject to contract; may differ from standard policy | Variable - negotiated via account manager | annual / monthly |
After cancelling
Immediate actions
- Save any cancellation confirmation email or screenshot of the cancelled status.
- Export and back up important reports, dashboards and data you need before access ends.
Follow-up and support
- Monitor your bank or card statements for unexpected charges for at least one billing cycle.
- If you need more help or wish to dispute a charge, contact support and reference your cancellation confirmation and invoice.
- Useful links: Similarweb Terms: Terms, corporate FAQ: Corporate FAQ, packages: Packages, and community reviews: Trustpilot.
- For corporate disclosures and filing context see: SEC-related filing.
- For a third-party summary of cancellation steps see: Postclic cancellation guide.
Address
Registered address (Singapore)
135 Cecil Street, #10‑01, Philippine Airlines Building, Singapore 069536.
Regional office note
Similarweb also lists regional office locations (for example Asia Square Tower). For contract or account-specific matters, contact your account representative or support.