Cancellation Storyblocks: Easy Method

What is Storyblocks

Overview

Storyblocks is a subscription-based service that provides royalty-free stock video, audio, images and templates for content creators and businesses.

Service highlights

Subscribers typically get unlimited downloads within the terms of their license and access to a searchable library for creative projects.

How to cancel Storyblocks

Web (direct subscription)

• Log into your Storyblocks account on the Storyblocks website.
• Go to Account or Subscription settings, select your active subscription, then choose "Cancel".
• Cancel at least 48 hours before the renewal date to avoid being charged for the next period.

Mobile stores (iOS and Android)

• App Store (iOS): Open iOS Settings → [Your Name] → Subscriptions → select Storyblocks → Cancel. Refunds and refund requests are handled by Apple.
• Google Play (Android): Open Google Play Store → profile → Payments & subscriptions → Subscriptions → select Storyblocks → Cancel. Refunds are handled by Google Play.

What happens when you cancel

Access after cancellation

Access normally continues through the end of the paid period even after you cancel.

Renewal and billing

After cancellation your subscription will not renew at the next billing date, provided you cancelled before the required notice period (typically at least 48 hours for direct web subscriptions).

Will I get a refund?

Standard refund policy

Storyblocks states there are no partial or prorated refunds once a subscription payment is received because licensing covers the full paid period.

Exceptions and store purchases

• If you have not downloaded any content since your last payment, you may contact Storyblocks support to request assistance as an exception.
• Subscriptions purchased via the App Store or Google Play follow Apple’s or Google’s refund procedures; Storyblocks does not process those refunds.
• No evidence that Storyblocks offers an automatic statutory 14-day cooling-off refund in its policy documentation.

Storyblocks plans and pricing

Where to check current pricing

Do not rely on third-party summaries for current prices. Check Storyblocks’ official pricing page for the most up-to-date plans and billing options.

Official pricing and plan details are available on the Storyblocks site.

Notes about billing options

Storyblocks offers different billing frequencies (monthly and annual). Exact features and availability depend on the plan you choose.

Your consumer rights in Singapore

Statutory rights

Singapore consumers may have domestic statutory rights under local law; these are not outlined in Storyblocks’ own policies.

How Storyblocks presents rights

Storyblocks does not explicitly publish a 14-day cooling-off policy. Any exceptions (for example, no downloads) must be requested through support and are discretionary.

Customer experiences

Positive feedback

• Many users praise helpful and responsive customer service and the large, high-quality library of assets.
• Users report a user-friendly interface and clear licensing as benefits.

Common complaints

• Confusion about automatic renewals and billing (e.g., accidental annual charges instead of monthly).
• Occasional technical issues such as search glitches, login errors, and allegations about Content ID or monetisation disputes.

Documentation checklist

What to prepare before contacting support

• Account email and username used for Storyblocks.
• Subscription ID or billing reference (if available).
• Payment method used and the date of last charge.
• Screenshots showing billing charges or subscription settings.

How to present your request

• State clearly whether you subscribed via web, Apple App Store, or Google Play.
• Provide concise dates and attach screenshots to speed up review.

Common mistakes

Billing mistakes

Users sometimes assume cancelling immediately yields a prorated refund; Storyblocks’ policy is no partial refunds after payment.

Another frequent error is cancelling in the wrong store (attempting to cancel a Play Store subscription from the Storyblocks website).

Technical and process mistakes

People occasionally overlook the 48-hour notice for web cancellations and get charged at renewal.

Attempting to get refunds from Storyblocks for App Store or Google Play purchases will usually fail; those refunds must go through Apple or Google.

Comparative recap

Quick comparison

Summary table

After cancelling

Verify access and downloads

Confirm you still have access until the end of the paid period and download any assets you need before access ends.

Contact and support

For official policy on refunds and cancellations, see Storyblocks’ help article about cancellations and refunds:

Storyblocks help: If I cancel before my subscription ends, will I be refunded?

For current plan details visit the official pricing page:

Storyblocks pricing

If you prefer a third-party guide for cancelling online subscriptions, see:

Postclic: How to cancel Storyblocks

If you need direct assistance, contact Storyblocks support (for example [email protected]) and include the documentation checklist items above.

Address

Corporate address

Footage Firm, Inc., 1515 N. Courthouse Road, Suite 1000, Arlington, Virginia 22201, United States.

Notes

Always check the official Storyblocks help pages listed above for the latest procedures and any regional variations.