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Cancellation service #1 in Singapore
TurboScribe is a subscription-based SaaS tool that uses AI to transcribe audio into text quickly and offers features like translations, bulk exports, and storage.
It targets users who need rapid, automated transcription for meetings, interviews, and media files.
Features include multiple plan tiers, file limits per upload, language translation, and priority processing depending on plan level.
Billing is handled via the web account or through App Store / Google Play for mobile purchases.
Cancelling stops future renewals. According to TurboScribe, cancellation typically takes effect at the end of your paid term.
If you delete your account instead of cancelling the subscription, termination may be immediate and could end access sooner.
Turboscribe's documentation and user reports indicate account content or data may be removed in some cases.
Keep local copies of important transcripts before cancelling or deleting your account to avoid unintended loss.
Turboscribe's terms state all purchases are non‑refundable. Cancellation stops future renewals but does not provide refunds.
This non‑refund policy is the company's stated position for web purchases made directly.
If you bought through Apple or Google, refunds must be requested through their procedures; TurboScribe does not independently offer refunds for app-store subscriptions.
Below are the plan names, approximate Singapore Dollar (S$) prices, billing periods, and main features based on the verified data.
Official pricing is in USD; SGD amounts are approximate conversions provided in the verified data.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Free | S$0.00 | Daily | 3 transcripts/day (up to 30 min each), lower priority |
| Unlimited (Annual billing) | S$162/year (~S$13.50/month) | Annual | Unlimited transcriptions, up to 10 h / 5 GB per file, bulk exports, translation to 134+ languages, unlimited storage, highest priority |
| Unlimited (Monthly billing) | S$27/month | Monthly | Same as annual plan but billed monthly at higher rate |
Singapore consumer protection frameworks may provide after‑purchase rights, including potential cooling‑off periods or implied standards under consumer laws.
These rights can apply to defective or misrepresented goods and services, though digital‑only purchases have specific considerations.
TurboScribe's Terms of Service explicitly state a non‑refund policy and do not document a 14‑day cooling‑off period.
That company position may conflict with statutory consumer protections in some situations; consumers in Singapore may wish to contact consumer protection bodies for guidance if they believe rights were breached.
Some users delete their account expecting subscription cancellation; deleting can cause immediate service termination and potential data loss.
If you want to stop billing but keep data until the period ends, use the Manage Subscription → Cancel Plan flow instead of deleting the account.
Purchases made through Apple or Google must be managed through those stores; trying to cancel from the TurboScribe web app will not stop app-store renewals.
Verify which payment channel was used before attempting to cancel.
This table compares core plans, typical cost in SGD, and the primary limits or benefits to help you choose which route to cancel or retain.
Use this to check whether you were on a Free, Monthly, or Annual plan when preparing cancellation or a dispute.
| Plan | Price (SGD) | Period | Main limit or benefit |
|---|---|---|---|
| Free | S$0.00 | Daily | 3 transcripts/day; lower processing priority |
| Unlimited (Annual) | S$162/year | Annual | Unlimited transcriptions; highest priority; best value per month |
| Unlimited (Monthly) | S$27/month | Monthly | Same features as annual but higher monthly cost |
Download any transcripts and save billing/cancellation confirmations for 6 - 12 months in case of disputes.
Monitor the payment method for unexpected charges after cancellation.
Step‑by‑step cancellation guidance collected by third parties can help; see the Postclic cancellation guide:
Postclic - How to cancel TurboScribe
To review other users' experiences before or after cancelling, consult user reviews:
TurboScribe reviews on Trustpilot
Leif Erikson Ventures, LLC.
22 Etruria St Apt 307, Seattle, Washington 98109-8601, United States
No Singapore‑based address was found in the verified information. Use the app/store channels, email, or the account support options available in the TurboScribe service for enquiries.
Keep records of all communications in case you need to escalate via consumer protection channels in Singapore.
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Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.