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Cancel 123LOADBOARD
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the 123Loadboard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 123Loadboard: Easy Method
What is 123Loadboard
Service overview
123Loadboard is an online freight-matching and transportation platform that connects carriers, owner-operators and brokers. It provides load search, market rates, mileage and routing tools, credit reports and other carrier-focused features.
Primary users
The platform is mainly used by carriers and freight brokers looking for loads, real-time market data and operational tools. Mobile apps for iOS and Android support many users alongside the web service.
How to cancel 123Loadboard
Use the cancellation assistant (required)
- All cancellations must be submitted using 123Loadboard’s cancellation assistant via their website; cancelling through the App Store or Google Play will not necessarily stop billing. See guidance from a third-party cancellation summary: Postclic - How to cancel 123Loadboard.
- Do not rely on app-store subscription controls alone - use the web cancellation tool to ensure 123Loadboard receives your request.
Timing and required notice
- Trial subscriptions: cancel at least 24 hours before the trial ends to avoid automatic renewal.
- Regular paid subscriptions: provide notice at least 3 days before your next renewal date to ensure cancellation is processed before billing.
- Keep a timestamped confirmation or screenshot of the cancellation submission.
What happens when you cancel
Access and billing
Cancellation takes effect on the date 123Loadboard receives your request. You will normally retain access through the current paid cycle after cancellation.
Data and account state
Account data (saved searches, preferences) typically remains associated with your account unless you request deletion per their policies. Cancellation does not guarantee deletion of stored data - check the Terms of Service for details.
Will I get a refund?
Official refund policy
- 123Loadboard’s Terms of Service state that refunds are not issued under any circumstances. See the official Terms: 123Loadboard Terms of Service.
- Fees already paid generally remain non-refundable once a billing cycle has started and cancellation is received.
Exceptions and fees
- Yearly memberships canceled early may incur an early-termination fee of US$45 per remaining month, up to a stated maximum (for example, up to US$360 according to the Terms).
- No refunds are provided for foreign transaction fees, overdraft fees or currency exchange fluctuations.
- There is no automatic statutory 14-day right of withdrawal indicated; the company’s no-refund policy applies in practice.
123Loadboard plans and pricing
Pricing overview
Prices are published in US dollars (USD). Singapore users will be billed in USD and may incur currency conversion and international transaction fees.
Plan selection
Choose the plan that matches your user count and tool needs; listed monthly prices are from public plan summaries.
| Plan | Price (USD) | (Period) | Features |
|---|---|---|---|
| Standard (Carrier) | US$35 - 39 per month (USD) | Monthly | Basic access (load search, 1-user, basic tools) |
| Premium (Carrier) | US$45 - 59 per month (USD) | Monthly | Adds mileage, routing, credit reports, 2 users |
| Premium Plus (Carrier) | US$79 per month (USD) | Monthly | Adds rate check, enhanced mileage data, 3 users |
Your consumer rights in Singapore
Statutory protections
Singapore consumers have protections under laws such as the Consumer Protection (Fair Trading) Act and other regulations governing unfair contract terms and digital services.
These laws can, in some cases, override a supplier’s stated "no refunds" policy where terms are unfair or misleading.
Recommended local actions
- If you believe the “no refunds” policy or cancellation process breaches Singapore law, contact the Consumers Association of Singapore (CASE) for advice.
- For contested small-value charges, consider filing a claim with the Small Claims Tribunals after seeking informal resolution.
Customer experiences
Positive feedback
Many users praise 123Loadboard for accurate market rates, fuel-price data, border wait times and helpful account managers.
App store ratings and reviews indicate strong user satisfaction for the mobile apps overall.
Negative feedback and issues
Several users report unexpected charges during or after trial periods and being denied refunds despite little or no use of the service.
Some customers describe difficulty cancelling - including unresponsive support or invalid contact numbers - and advise using the web cancellation assistant to avoid problems. For community feedback, see reviews: Trustpilot - 123Loadboard reviews.
Documentation checklist
Before you cancel
- Account email and username
- Payment method and last billing date
- Subscription type (trial, monthly, yearly)
When you submit cancellation
- Screenshot or confirmation number from the cancellation assistant
- Timestamp (date and time) of submission
- Copy of any correspondence with support (email threads or chat logs)
Common mistakes
Relying on App Store/Google Play only
A common error is assuming cancelling via the App Store or Google Play stops 123Loadboard billing. The platform requires cancellation via its own website assistant, so app-store actions alone may not prevent charges.
Missing cancellation windows
Users sometimes cancel too late - for trials this is within 24 hours of trial end, and for paid subscriptions at least 3 days before renewal. Late submissions often result in at least one more billed cycle.
Comparative recap
Quick comparison
The table below summarizes key points about 123Loadboard’s cancellation, refund and pricing traits versus common customer expectations.
| Feature | 123Loadboard | Common expectation / Note |
|---|---|---|
| Cancellation method | Website cancellation assistant only | Many expect app-store cancellation to suffice - it does not |
| Refund policy | No refunds per Terms of Service; early-termination fees for yearly plans | Customers often expect prorated refunds for unused time |
| Timing requirements | 24 hours before trial end; 3 days before renewal for paid plans | Strict windows - submit early and keep proof |
| Billing currency | USD (international conversion for Singapore users) | Expect currency conversion and possible foreign transaction fees |
| Customer support reliability | Mixed reports; some users report unresponsive or invalid contact points | Document all attempts and use website assistant as primary method |
After cancelling
What to monitor
Check your payment method for any unexpected charges after cancellation. Retain your cancellation confirmation and timestamps in case of disputes.
Where to get help and references
- Cancellation guidance summary: Postclic - Cancel 123Loadboard
- Official Terms of Service (refunds and fees): 123Loadboard Terms of Service
- Customer reviews and common user reports: Trustpilot - 123Loadboard reviews
Address
Company mailing address
485 McGill Street, Suite 1100, Montreal, QC, Canada.
Notes on correspondence
If you need to send written notices or pursue dispute correspondence, include your account details and copies of cancellation confirmations. Use tracked mail for physical correspondence where possible.