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Cancel ANYWHEEL
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Anywheel service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Anywheel: Easy Method
What is Anywheel
Service overview
Anywheel is a Singapore-based provider of shared electric bikes and scooters for short urban trips. Users rent vehicles through a mobile app and pay per trip or by subscription where offered.
How the service is commonly used
Riders locate and unlock vehicles via the Anywheel app, ride to their destination, then park and end the trip in the app. Anywheel publishes rates and FAQs on its official site for current details.
How to cancel Anywheel
Cancel subscriptions purchased via app stores
- If you subscribed through Apple or Google Play, cancel auto-renewal in your device settings (Anywheel does not manage in-app cancellations itself).
- Apple: Settings → Apple ID → Subscriptions; Google Play: Play Store → Menu → Subscriptions.
- See general guidance for cancelling app-store subscriptions: App-store subscription cancellation.
Cancel web-based or site-managed purchases
- For purchases or services managed on Anywheel's website, cancellation typically requires contacting Anywheel support directly.
- There is no widely reported self-service cancel button for site-managed subscriptions; follow the contact steps on Anywheel's FAQ or support pages.
- Start here for official contact and FAQs: Anywheel FAQ.
What happens when you cancel
Access and renewals
Cancelling a subscription stops future auto-renewals; you will usually retain access until the end of the paid period. For app-store subscriptions, stopping auto-renewal prevents the next charge.
Account status and balances
Account balances, top-ups or credits may remain in your Anywheel account after cancellation. Terms and handling of balances are governed by Anywheel's Terms of Service.
Check Anywheel's Terms of Service for details on account and balance handling: Anywheel Terms of Service.
Will I get a refund?
Refund policy summary
- Anywheel’s publicly posted Terms of Service do not state an explicit 14-day statutory cooling-off or automatic refund right.
- Refund eligibility is not clearly guaranteed in the public Terms; outcomes may be handled case-by-case by support.
Exceptions and how to request one
If you believe you are entitled to a refund (e.g., billing errors), contact Anywheel support and provide evidence such as receipts and timestamps.
Refer to Anywheel’s official pages for the most current policy and contact points: Terms of Service and FAQ.
Anywheel plans and pricing
Where to check current pricing
Anywheel publishes its latest rates and any subscription options on its official rates page. Do not rely on third-party summaries for pricing.
See the official rates page for up-to-date pricing: Anywheel Rates.
Confirm before you subscribe
Always review the current rates, minimum top-up rules, and subscription terms on the official site before committing to a plan.
Your consumer rights in Singapore
Statutory rights that may apply
Singapore consumer protection laws (for example, certain provisions under the Consumer Protection (Fair Trading) Act and related statutes) provide non-excludable rights for consumers in some situations.
Any contractual disclaimer cannot override non-excludable statutory rights under Singapore law.
What Anywheel's Terms say
Anywheel’s Terms of Service include broad disclaimers and state services are provided “as is,” shifting many risks to users.
These disclaimers are subject to any non-excludable legal protections available to consumers under Singapore law. See the Terms: Anywheel Terms of Service.
Customer experiences
Positive feedback
User reviews include praise for convenience, vehicle availability in some locations, and quick unlocking in the app.
Public reviews can be viewed on review platforms for a balance of experiences: Anywheel on Trustpilot.
Negative feedback
Complaints in reviews include mechanical problems, app or GPS issues, unexpected deposits or penalties, and mixed experiences with customer support.
When reading reviews, note that individual experiences vary and official support channels remain the route for dispute resolution.
Documentation checklist
Required account & transaction details
- Account email and registered phone number
- Subscription or transaction ID (if available)
- Receipt, bank statement, or payment confirmation showing charges
Supporting evidence for disputes
- Screenshots of subscription status, app screens, or error messages
- Photos or timestamps showing vehicle issues or failed unlocks
- Copies of any prior communications with Anywheel support
Common mistakes
Attempting the wrong cancellation route
A common error is cancelling at the website when the subscription was purchased through Apple or Google Play. That will not stop app-store auto-renewal.
Not keeping proof
Failing to save receipts, screenshots of subscription settings, or communications makes disputes harder to resolve. Save everything before and after cancelling.
Comparative recap
At-a-glance comparison
| Feature | Period | Typical outcome |
|---|---|---|
| App-store subscription cancellation | One-off (stop renewal) | Stop auto-renewal via Apple/Google; access continues until period end |
| Website/site-managed purchase cancellation | Varies | Usually requires contacting Anywheel support; refund outcomes case-by-case |
| Refund likelihood | Varies | No explicit cooling-off in Terms; refunds assessed by support |
Notes on comparison
App-store routes are controlled by Apple/Google billing rules; Anywheel cannot directly cancel those for you.
For site-managed purchases, rely on Anywheel support and official Terms for outcome expectations.
After cancelling
Follow-up actions
- Save confirmation of cancellation (email or screenshot) and monitor your payment method for further charges.
- If charged incorrectly after cancellation, contact Anywheel support with your documentation promptly.
Helpful official links
Address
Official office address
Anywheel lists an office address at: 1 Grange Road, Orchard Building #12-05, Singapore 239693.
Notes on contact and addresses
Anywheel’s publicly posted Terms of Service also reference previous addresses; if you need to send postal communication, confirm the correct current address via Anywheel’s official site before mailing.