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Cancel MAXIM
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Maxim service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Maxim: Easy Method
What is Maxim
Overview
Maxim is a ride-hailing and on-demand transportation service accessed primarily via a mobile app. It connects passengers with nearby drivers and offers multiple vehicle and payment options.
Presence in Singapore
Maxim appears in app stores and has users in multiple countries, but no definitive public office address for a Singapore operation was found. Local availability and features may vary by city and platform.
How to cancel Maxim
Cancel a ride in the app
- Open the Maxim app and locate your active order.
- Tap "Cancel Order" before the service starts to cancel the ride.
- Do not attempt cancellation after the driver or service has started; the app does not allow cancellations once service has begun.
Important notes on cancellation rules
- Cancellation fees may apply; specific rules differ by city and are shown in the app's Cancellation Policy.
- Check the in-app Cancellation Policy for local details and any time-based fee thresholds.
- There were no explicit differences found between cancelling via App Store, Google Play or web for Singapore in publicly available help pages.
Reference
For the most current steps and local policy details, consult Maxim's help page.
What happens when you cancel
Access and booking status
When you cancel before the service starts, the active booking is closed and the driver is notified that the order was cancelled. Your ride will not occur and no further driver actions should take place.
Charges and data handling
Depending on timing and local rules, a cancellation fee may be charged to your payment method. Transaction records and booking history typically remain in the app for your reference.
Will I get a refund?
General refund position
No public references were found indicating a universal 14-day refund right or a blanket "no refunds" clause for Maxim in Singapore. Refund handling appears case-by-case and depends on the circumstances.
Exceptions and dispute steps
- If a cancellation fee was charged in error, contact Maxim support through the app and provide booking details.
- If you cannot resolve the issue with Maxim, you may consider lodging a complaint with local consumer protection (see consumer rights section).
Maxim plans and pricing
Pricing table: verified items
| Plan | Price | Period | Features |
|---|---|---|---|
| Maxim App (3-month subscription) | S$15.98 | 3-month | Digital magazine app subscription |
| Maxim App (6-month subscription) | S$29.98 | 6-month | Digital magazine app subscription |
| Maxim App (1-year subscription) | S$55.98 | annual | Digital magazine app subscription |
| Maxim French Series Pink Box (Monthly) | S$32.00 | monthly | Colored contact lenses (French Series) |
| Maxim Bigger Eye Series Orange Box (Monthly) | S$32.00 | monthly | Colored contact lenses (Bigger Eye Series) |
| Maxim Big And Natural Eyes Purple Box (Monthly) | S$26.00 | monthly | Colored contact lenses (Natural Eyes Series) |
| Maxim Big and Colour Eyes Blue Box (Monthly) | S$26.00 | monthly | Colored contact lenses (Colour Eyes Series) |
| Maxim Blue (Optique ICU) | S$24.00 | - | Colored contact lenses (Blue) |
| Maxim Orange (Optique ICU) | S$30.00 | - | Colored contact lenses (Orange) |
| Maxim Pink (Optique ICU) | S$30.00 | - | Colored contact lenses (Pink) |
Notes on pricing data
Prices above were verified from publicly available listings for Maxim app subscriptions and Maxim-branded contact lenses sold in Singapore.
These are the exact SGD prices located in the verified sources and may not cover other Maxim services.
Your consumer rights in Singapore
Legal protections
Under the Consumer Protection (Fair Trading) Act (CPFTA), consumers are protected against unfair practices such as misleading statements and hidden costs.
Businesses must disclose key terms like cancellation fees clearly before purchase or booking.
Enforcement and complaints
- If you believe a cancellation or refund policy is unfair or was not clearly disclosed, you may contact the Consumers Association of Singapore (CASE).
- Keep booking records, screenshots of app policies, and receipts to support any complaint or dispute.
Customer experiences
Positive feedback
Some users praise Maxim for being inexpensive for students and for having an easy-to-use interface for bookings and basic features.
These positive comments relate primarily to affordability and app usability.
Negative feedback and risks
- Users report drivers accepting then cancelling rides at short notice and price bids sometimes exceeding suggested fares.
- Some complain about poor customer service responses after cancellations and isolated reports of scammers attempting to exploit rider contact details.
Sources
See user review summaries and app listings in the verified sources for examples.
Documentation checklist
What to collect before contacting support
- Booking ID and timestamps for the ride you cancelled.
- Payment receipts or transaction IDs showing any cancellation charges.
- Screenshots of the cancellation screen, the app's Cancellation Policy, and any messages from the driver.
When escalating a dispute
- Include a concise timeline, copies of communication, and proof of outcomes you seek (refund, fee reversal, explanation).
- Keep copies of your complaint to Maxim and any responses for CASE or other authorities if required.
Common mistakes
Waiting too long to cancel
Example: attempting to cancel after the service has started. The app does not allow cancellations once the driver or service is en route or has begun, and fees may apply.
Not saving proof
Example: failing to take screenshots of the Cancellation Policy or booking confirmation before disputing a charge. Missing evidence weakens your case when requesting refunds or filing complaints.
Comparative recap
Quick comparison table
| Feature | Maxim (app) | Typical consumer expectation | Period |
|---|---|---|---|
| Cancellation allowed before start | Yes - via "Cancel Order" in app | Immediate cancellation with possible fee | - |
| Cancellation after start | Not allowed in app once service started | Usually not cancellable or charged higher fee | - |
| Refund clarity | No uniform 14-day refund stated publicly | Refunds handled case-by-case; evidence required | - |
| Customer service reports | Mixed - some reports of poor response | Prompt support expected; escalate to CASE if unresolved | - |
How to use this recap
Use the table to check expectations before booking, and keep documentation to support disputes. Local policies in the app override generic summaries here.
After cancelling
Steps to take immediately
- Save screenshots of the cancellation confirmation and any fees charged.
- Contact Maxim support through the app's help or support section and request clarification or a refund if applicable.
Further action if unresolved
- If you cannot resolve the issue with Maxim, prepare your documentation and consider contacting the Consumers Association of Singapore (CASE) for advice or mediation.
- Refer to the official Maxim help page for policy details and support links.
Maxim app listing (Apple, verified)
Address
Known address information
No reliable public office address for Maxim's transportation service in Singapore was found in the verified sources. Listings for other businesses named "Maxim" exist but do not confirm a Maxim transport office in Singapore.
How to contact locally
- Use the in-app support or help center for booking issues and cancellations.
- If you need to escalate, collect documentation and contact CASE for consumer advice in Singapore.