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Uconnect

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Termination letter drafted by a specialized lawyer
Sender
Cancel Uconnect Easily | Postclic
Uconnect
FCA US LLC, P.O. Box 21‑8007
48321‑8007 Auburn Hills United States
uconect@singnet.com.sg
Cancellation of Uconnect contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Uconnect service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Uconnect
FCA US LLC, P.O. Box 21‑8007
48321‑8007 Auburn Hills , United States
uconect@singnet.com.sg
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Uconnect. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Uconnect: Simple Process

What is Uconnect

Overview

Uconnect is a subscription-based connected vehicle platform for Chrysler, Dodge, Jeep, and Ram vehicles. It provides services such as navigation, in-car entertainment, remote vehicle access, and Wi‑Fi hotspot.

How it is delivered

Services are delivered via the vehicle infotainment system and companion mobile apps. Subscriptions can be purchased directly through Uconnect or bundled with vehicles or dealer offers.

How to cancel Uconnect

Cancel by phone

  • Call Uconnect customer support (Uconnect Access Care) at 1‑855‑792‑4241 to request cancellation.
  • If you have in-vehicle support, you can also use the Assist button to contact support and request cancellation.
  • Timing matters: cancelling at least 3 days before your renewal typically ends the subscription at month’s end; cancelling within the last 3 days may delay termination to the next month.

Cancel by website, email or mail

  • Visit the Uconnect contact/FAQ page for email-based cancellation instructions and to submit a written request: Uconnect FAQ.
  • You can send cancellation requests by mail to FCA US LLC, P.O. Box 21‑8007, Auburn Hills, MI 48321‑8007.
  • After requesting cancellation you should receive email confirmation; retain that confirmation for your records.

What happens when you cancel

Access after cancellation

Cancellation takes effect at the end of the current billing period. You will maintain access until that period ends.

Renewals and termination timing

Cancelling stops future charges but does not prorate or refund the current billing period. If you cancel close to renewal dates, termination may be delayed to the next billing cycle.

Will I get a refund?

Standard refund policy

Audio subscriptions (vehicle+streaming and streaming-app-only) are non‑refundable. Cancelling prevents future charges but does not provide refunds or credits for partial periods.

Exceptions and withdrawal rights

  • The Customer Agreement acknowledges a right of withdrawal in applicable jurisdictions with potential refunds within 14 days where lawful withdrawal applies; consult the agreement for details: Customer Agreement.
  • No explicit Singapore-specific statutory refund guarantee was found in available official materials; seek local advice if you believe consumer law applies.

Uconnect plans and pricing

Available plans (USD)

The table below lists Uconnect plans and published US pricing. No Singapore-specific pricing was found; convert USD to SGD or contact a local dealer for exact local offers.

Notes on pricing

  • Prices shown are in US dollars and sourced from Uconnect materials and public listings.
  • For Singapore pricing, contact your local Jeep/Stellantis dealership.
Plan Price (USD) Period Features
Connect Wi‑Fi Plus (Coupled with Connect ONE) US$17.99/month Monthly Unlimited Wi‑Fi hotspot for up to eight devices; advanced remote operations; stolen vehicle assistance; drive alerts; TomTom navigation; Amazon Alexa
Uconnect Access US$14.99/month or US$149.99/year Monthly / Annual 9‑1‑1 call; roadside assistance; remote start; Send ’n Go navigation; vehicle finder; stolen vehicle assistance; remote lock/unlock; drive rating; vehicle health report/alert
Wi‑Fi Hotspot (via Juneks site) US$20/month Monthly Integrated 4G Wi‑Fi hotspot up to eight devices

Your consumer rights in Singapore

General guidance

Available official Uconnect materials do not reference specific Singapore consumer law or local refund rules. The Customer Agreement describes withdrawal rights in applicable jurisdictions.

Practical steps for Singapore residents

  • Contact your local Jeep/Stellantis dealer in Singapore for clarity on local offers and consumer protections.
  • If you believe local consumer law applies, seek advice from Singapore consumer protection resources or legal counsel.

Customer experiences

Positive feedback

  • Some users report the app is responsive, convenient, and reliable for daily use.
  • Several reviews praise easy website navigation and helpful customer support experiences.

Negative feedback

  • Common complaints include slow or unreliable remote commands (lock/unlock/remote start) and delayed responses.
  • Other issues reported are limited feature updates, perceived poor value for money, and occasional hardware/UI failures on older systems.

Documentation checklist

Before calling or emailing

  • Account holder name and email used for Uconnect registration.
  • Vehicle VIN and subscription plan name.
  • Last payment date and any billing reference or confirmation emails.

After requesting cancellation

  • Save email confirmation or written acknowledgement of cancellation.
  • Record the date and name of the agent if you cancel by phone, plus any reference number.

Common mistakes

Timing errors

Waiting until the last day to cancel can delay termination into the next billing cycle. Cancel at least several days before renewal to avoid an extra month’s charge.

Assuming automatic refunds

Many customers assume partial‑period refunds will be issued when they cancel. For audio subscriptions, Uconnect’s terms state cancellation stops future charges but does not entitle you to prorated refunds.

Comparative recap

Quick comparison

This table summarizes the main plans, typical monthly USD cost, suggested best use, and the refund stance for each plan.

Notes

  • Refund policy is based on the Customer Agreement where audio subscriptions are non‑refundable for partial periods.
  • All prices are listed in USD; convert to SGD for local budgeting or contact local dealer.
Plan Monthly price (USD) Best for Refund policy
Connect Wi‑Fi Plus (Coupled with Connect ONE) US$17.99 Users needing in‑car Wi‑Fi for multiple devices and advanced remote features No refunds for partial periods; cancels stop future charges
Uconnect Access US$14.99 (monthly) / US$149.99 (annual) Basic connected services: remote start, vehicle health, roadside assistance No refunds for partial periods on audio/connected subscriptions
Wi‑Fi Hotspot (via Juneks site) US$20.00 Users who only need a dedicated 4G hotspot No refunds for partial periods; cancellation prevents future charges

After cancelling

What to monitor

  • Check your email for a cancellation confirmation and retain it for billing disputes.
  • Verify your next billing statement to ensure no further charges occur after the effective end date.

Helpful links and resources

Address

Mailing address for written cancellations

FCA US LLC, P.O. Box 21‑8007, Auburn Hills, MI 48321‑8007.

Phone contact

Uconnect Access Care: 1‑855‑792‑4241 (use for phone cancellations and support requests).

Similar cancellation services

FAQ

To cancel your Uconnect subscription by phone, call Uconnect customer support at 1-855-792-4241. Ensure you call at least 3 days before your renewal date to avoid charges for the next month.

Yes, you can cancel Uconnect by sending a written request via email or registered postal mail. Include your account details and send it to FCA US LLC, P.O. Box 21-8007, Auburn Hills, MI 48321-8007.

After cancellation, your Uconnect services will remain active until the end of the current billing period, and you will not receive a refund for any unused time.

No, Uconnect's standard refund policy states that there are no refunds for partial billing periods. Cancelling stops future charges but does not provide refunds for the current period.

To ensure timely processing of your cancellation, submit your request at least 3 days before your renewal date. Keep proof of your cancellation request for your records.