Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel BABYLON
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Babylon service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Babylon: Easy Method
What is Babylon
Overview of the name
Babylon can refer to a Babylon Health clinical service/app or to the German crime drama series "Babylon Berlin." This guide focuses on cancelling consumer access or subscriptions tied to services that use the Babylon platform, with contextual notes about the TV series where relevant.
Why this matters in Singapore
Residents of Singapore may access Babylon-powered services through local partners or global app stores. Cancellation steps and consumer protections can differ depending on whether you subscribed via an app store, a local partner, or directly to a provider.
How to cancel Babylon
Cancel via the app or website
- Open the Babylon-powered app or the provider's website where you purchased the service.
- Go to Account or Subscriptions, and look for a Cancel or Manage Subscription option.
- Follow on-screen prompts to confirm cancellation and retain any confirmation reference or screenshot.
Cancel via app stores or partner channels
- If you subscribed through Apple App Store or Google Play, cancel through the respective subscriptions area in your device settings.
- If you subscribed via a local partner (for example, an insurer or employer plan), contact the partner's customer service to request cancellation.
- When in doubt, contact the payment provider (card issuer) to stop future charges after you attempt cancellation.
What happens when you cancel
Access after cancellation
Access after cancellation depends on the provider and how you paid. Some services allow access until the end of the paid period, while others end access immediately.
Account, renewal and data handling
Automatic renewals stop once cancellation takes effect, but you should keep confirmation evidence in case of unwarranted charges.
Providers typically retain account and medical data per their privacy policy; request data export or deletion if required under the provider's process.
Will I get a refund?
Typical refund policies
Refunds depend on the provider's terms and the purchase channel. Many subscriptions are non-refundable after a billing period begins, while some providers offer pro‑rata refunds in specific circumstances.
Exceptions and special cases
- In-app purchases are often handled by Apple/Google; refunds follow their store policies.
- Medical consultations already delivered are generally not refundable.
- Document any faults or service failures and raise them promptly to increase chances of a refund or goodwill credit.
Babylon plans and pricing
Verified pricing entry
| Plan | Price | Period | Features |
|---|---|---|---|
| Pulse by Prudential - Virtual Doctor Consultation | US$15 per session | Per session | Symptom assessment and virtual GP consultation via Babylon-powered app (Pulse by Prudential) |
Pricing notes for Singapore
No Babylon Health-specific subscription pricing in SGD was publicly available for Singapore for 2025/2026 in the verified source set.
The only publicly listed price in the verified data is for the Babylon-powered Pulse by Prudential service at US$15 per session.
Your consumer rights in Singapore
Key protections
Singapore consumers are protected by laws and agencies such as the Consumer Protection (Fair Trading) Act and the Consumers Association of Singapore (CASE).
These provide recourse for unfair practices, misrepresentation, and defective services in many consumer transactions.
How to escalate a dispute
- First, raise the complaint with the service provider and keep written records.
- If unresolved, contact CASE for mediation or consider the Small Claims Tribunals for monetary disputes within its jurisdiction.
- For in-app store purchases, use Apple/Google support and their refund dispute processes as appropriate.
Customer experiences
Positive aspects reported
Users often praise Babylon-powered services for convenient virtual consultations and quick symptom triage.
When integrated with local partners, services can offer localised support and insurer-backed benefits.
Common complaints
Issues reported include billing or subscription confusion, difficulty cancelling when purchased through third parties, and mixed experiences with refund outcomes.
Keeping clear screenshots and receipts reduces friction when asking for refunds or disputing charges.
Documentation checklist
What to gather before you cancel
- Subscription confirmation email, invoice, or screenshot showing plan and billing cycle.
- Account username or email used to register the service.
- Payment method details (last 4 digits of card, transaction timestamps) and any order reference numbers.
What to keep after you cancel
- Cancellation confirmation (email, in-app message, or screenshot) showing date and time.
- Records of any chat or email correspondence with support for disputes.
- Receipts for charges you believe should be refunded.
Common mistakes
Not checking the purchase channel
Many users try to cancel in the app when the subscription was purchased through Apple/Google or a third-party partner.
Always verify where the billing originates before attempting cancellation to avoid delays.
Missing confirmation and timing errors
Failing to keep a cancellation confirmation can make disputes harder to resolve if charges recur.
Cancelling close to a renewal without confirmation often leads to unexpected renewed charges; cancel at least 24 - 48 hours before renewal where possible.
Comparative recap
At-a-glance comparison
| Service | Price | Period | Notes |
|---|---|---|---|
| Pulse by Prudential (Babylon-powered) | US$15 per session | Per session | Virtual GP consultations via the Pulse app; price verified in public source. |
| Babylon (direct, Singapore) | Not publicly available | - | No Babylon Health-specific SGD subscription pricing publicly available for 2025/2026 in verified data. |
Key takeaway
If you use a Babylon-powered service through a local partner, follow the partner's cancellation process.
For app-store purchases, follow Apple/Google store procedures and keep evidence for disputes.
After cancelling
What to do immediately after cancellation
- Save or screenshot the cancellation confirmation and any reference number.
- Monitor your payment method for any unexpected charges over the next billing cycle.
Helpful resources
- Article noting the Babylon-powered Pulse app and pricing: Prudential Singapore's Pulse app (Edge Malaysia)
- Consider services like Postclic to track and manage subscriptions centrally if you have multiple services to manage.
Address
Primary commissioning producer (for TV/rights queries)
ARD Degeto Film GmbH
Bertramstraße 8, 60320 Frankfurt am Main, Germany
Notes about contacting providers
For health-service cancellations, use the app or your local partner's customer service channel first.
For TV-distribution or rights enquiries about the "Babylon" series, contact ARD Degeto at the address above for official rights or commissioning matters.