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Epix

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Epix | Postclic
Epix
260 Madison Avenue
10016 New York United States
support@epix.com
Cancellation of Epix contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Epix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Epix
260 Madison Avenue
10016 New York , United States
support@epix.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Epix. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Epix: Easy Method

What is Epix

Service overview

Epix (also marketed as MGM+) is a subscription streaming service offering movies, original series, and documentaries. It focuses on premium and recent releases alongside a catalog of classics.

Availability

Epix is officially distributed in the United States and U.S. territories. Access from Singapore is generally geo-blocked and often requires a U.S. billing method or other workarounds.

How to cancel Epix

Cancel via iOS (App Store)

  • Open Settings on your iPhone or iPad.
  • Tap your name → Subscriptions → locate Epix or MGM+ → tap Cancel Subscription and confirm.
  • Cancellation takes effect at the end of the current billing period.

Cancel via Android (Google Play) or web

  • Android: Open Google Play Store → profile → Payments & subscriptions → Subscriptions → Epix/MGM+ → Cancel subscription and confirm.
  • Web (direct): Log in at the service site → Account or Manage Account → Subscription/Billing → Cancel Subscription and confirm.
  • Third-party platforms (Amazon Prime Channels, Roku, cable/satellite): Cancel through that platform’s subscription management - procedures vary by provider.

What happens when you cancel

Access after cancellation

When you cancel, your subscription normally remains active until the end of your paid billing period.

You will usually retain access to streaming content until that date; after that, access is revoked unless you re-subscribe.

Renewal and account effects

Cancelling stops future automatic renewals; it does not usually delete your account or viewing history.

To fully remove personal data, check the service’s account settings or contact customer support for guidance.

Will I get a refund?

Standard refund policy

Epix / MGM+ generally does not provide pro‑rated or mid‑cycle refunds; cancelling does not automatically generate a refund for the unused portion of the billing period.

Exceptions and where to request a refund

  • If you were billed through Apple, Google, Amazon or another platform, any refund requests must be made to that billing provider.
  • Individual platforms have their own refund rules and processes; Epix typically defers refund control to the billing partner.
  • There is no evidence of an automatic 14‑day cooling‑off refund right specific to Epix/MGM+ in the available sources.

Epix plans and pricing

Included plans

The following table lists the pricing items found in the available verified sources. These reflect U.S. prices and estimated currency conversions.

Notes on prices

No official Singapore‑specific pricing was found. Currency conversions are approximate and App Store/Play Store tiers may differ.

Plan Price Period Features
Epix / MGM+ Monthly (U.S.) US$5.99 → approx S$8.10 Monthly U.S. list price
Epix / MGM+ Monthly (alt. U.S. average) US$7.99 → approx S$10.80 Monthly Estimated monthly average
Epix / MGM+ Annual (U.S.) US$49.99 → approx S$67.50/year Annual U.S. list price
Epix / MGM+ Annual (promo U.S.) US$62.04/year → approx S$83.80/year Annual Estimated U.S. promo price

Your consumer rights in Singapore

Jurisdiction and terms

Because Epix is officially a U.S. service, subscriptions are subject to U.S. terms and the billing platform’s policies rather than Singapore consumer protection by default.

Geo‑blocking and implications

  • Epix is officially available only in the U.S.; access from Singapore is commonly geo‑blocked.
  • Workarounds (VPN, U.S. billing) may contravene the service terms and can limit local consumer protections.

Customer experiences

Positive feedback

  • Some users praise Epix for specific content availability and the selection of shows and movies they wanted to watch.

Negative feedback

  • Common complaints include unauthorized charges, continued billing after perceived cancellation, and difficulty obtaining refunds.
  • Customers often report slow or unresponsive customer service and device/access problems across apps.

Documentation checklist

Essential items to collect

  • Account email and username used for the subscription.
  • Payment method and billing receipts showing charges (screenshots or PDF).
  • Subscription provider name (Epix/MGM+, Apple App Store, Google Play, Amazon, Roku, etc.).

Optional but useful items

  • Confirmation screenshots of cancellation steps or confirmation emails.
  • Dates of attempted cancellations and any support ticket/reference numbers.
  • Copies of correspondence if you send registered mail to Epix customer service.

Common mistakes

Assuming cancellation without confirming

Many users think they cancelled, but did so on the wrong platform (for example cancelling the app but not the subscription at the App Store). Always confirm in the subscription management area of the billing provider.

Expecting an automatic refund

Expecting a pro‑rated refund is a frequent error. Epix typically does not issue refunds for unused time; refunds must be sought from the billing platform and are not guaranteed.

Comparative recap

Quick comparison

The table below summarizes cancellation routes, refund likelihood, and key notes for each common path.

How they compare

Method How to cancel Refunds Notes
Direct (website) Log in → Account/Manage Account → Subscription/Billing → Cancel No pro‑rated refunds from Epix; access until end of period You can send written notice; for disputes use registered mail
iOS (App Store) Settings → [Your name] → Subscriptions → Epix/MGM+ → Cancel Request refunds from Apple; Epix does not control Apple refunds Cancellation effective end of billing period
Android (Google Play) Google Play Store → Profile → Payments & subscriptions → Subscriptions → Cancel Request refunds from Google Play; no mid‑cycle refunds from Epix No prorated refunds; cancellation at cycle end
Third‑party platforms Cancel via that platform’s subscription management (Amazon, Roku, cable) Refund policy varies by platform; contact the platform for refund requests Platform terms apply; procedures differ

After cancelling

Check access and billing

  • Verify that your subscription status shows “cancelled” or “will not renew” in the billing provider’s subscription area.
  • Monitor your payment method for any unexpected charges in the next billing cycle.

Where to get more help

Address

Mailing address for written cancellations

If you subscribed directly through the Epix/MGM+ website and wish to send formal written notice, use registered or certified mail to:

Epix, Attn: Customer Service, 260 Madison Avenue, New York, NY 10016, United States

Why send registered mail

Sending registered mail creates a dated record of your cancellation request, which can help with disputes or chargeback claims.

Similar cancellation services

FAQ

To cancel your Epix subscription on Amazon, go to your Amazon account, navigate to 'Your Memberships & Subscriptions', find Epix, and select 'Manage Subscription' to cancel. You can also send a written cancellation request via registered mail.

To cancel Epix on Roku, go to your Roku account, select 'Manage Subscriptions', find Epix, and choose the option to cancel. If you prefer, you can also submit a written cancellation request through registered mail.

Epix generally does not provide pro-rated refunds for cancellations. You will retain access until the end of your current billing period, and you can submit a written request for any refund inquiries.

When you cancel your Epix subscription, your account remains active, and your viewing history is preserved. You can always reactivate your subscription later. For complete account deletion, check your account settings or contact customer support.

Yes, to cancel your Epix subscription via the iOS App Store, open Settings on your device, tap your name, select 'Subscriptions', find Epix, and tap 'Cancel Subscription'. You can also send a written cancellation request via registered mail.