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Cancel IVIORE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Iviore service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Iviore: Step-by-Step Process
What is Iviore
Service overview
Iviore is presented as a subscription-based streaming and/or subscription service offering films, TV shows, or product subscriptions depending on the platform and listing.
Availability and identity
Public information about Iviore’s corporate address or full local registration in Singapore is limited. Verify the exact product or app name and marketplace before taking action.
How to cancel Iviore
Cancel when purchased in the Iviore app
- Open the Iviore app on your device.
- Go to Settings → Billing → Upgrade/Cancel Plan.
- Follow on‑screen prompts to cancel; cancellation usually takes effect at the end of your current paid period.
- Reference: Postclic cancellation guide.
Cancel when purchased via Apple App Store
- If you subscribed through Apple, manage and cancel subscriptions via Apple’s subscription settings on your device.
- Refunds and final decisions for App Store purchases are handled by Apple under its policies; contact Apple support for refund requests.
Cancel when purchased via Google Play
- If you subscribed through Google Play, cancel in Google Play → Subscriptions on your Google account.
- For refunds of Google Play purchases, you should also contact Iviore customer support with your order/receipt; refunds are handled case‑by‑case.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription purchased directly in the app, cancellation typically remains active until the end of the current paid period.
You will usually retain access to premium content for the remainder of the billing cycle unless otherwise stated.
Renewal and billing
Cancelling prevents future automatic renewals but does not necessarily reverse past charges.
Check your billing history and confirmation messages after cancelling to confirm the next billing date is removed.
Data and account retention
Account data retention, saved preferences, and watch history depend on Iviore’s policies and are not publicly detailed.
If you need data removal, request it from Iviore support and keep written confirmation of any deletion requests.
Will I get a refund?
General refund policy
For direct Iviore subscriptions, charges are generally non‑refundable and there are no pro‑rated credits for partially used periods.
This is the typical position for direct purchases; always check the app’s billing terms or confirmation email.
App Store refunds
Apple App Store purchases follow Apple’s refund policy; Iviore does not control Apple’s refund decisions.
If you need a refund for an Apple purchase, request it through Apple support using your Apple account.
Google Play refunds
Google Play subscription cancellations are performed in Google Play, but refund requests for Play purchases may require contacting Iviore support with your order/receipt.
Refunds for Google Play purchases are handled on a case‑by‑case basis by Iviore support.
Iviore plans and pricing
Where to check prices
Do not rely on third‑party summaries for current prices. Check Iviore’s official site or the app listing for the latest plans and fees.
Official page for possible pricing information: Iveview pricing. Verify that this matches the product you are subscribed to.
Do not guess prices
We do not provide or invent prices. Always confirm any monthly or annual fees in the app store receipt, confirmation email, or the official website.
If pricing appears inconsistent, save screenshots and receipts before contacting support or disputing charges.
Your consumer rights in Singapore
Local complaint channels
If services are not delivered or refunds are refused, you can file a complaint with CASE (Consumer Association of Singapore) for mediation and advice.
Keep evidence of transactions and communication to support a CASE complaint or a dispute with your bank.
Legal protections and actions
Repeated unauthorized charges, failure to deliver paid services, or poor support may amount to unfair practices under the Consumer Protection (Fair Trading) Act.
Some affected consumers in Singapore have reported filing police reports or bank disputes when charges continued after cancellation.
Customer experiences
Positive reports
Early users praised the convenience of trying product subscriptions inexpensively and noted that some plans allowed pausing, changing, or cancelling anytime.
Example coverage of early positive user experiences: Vulcan Post.
Negative reports
Multiple reviews and media reports from Singapore describe overcharging, unfulfilled orders, difficulty cancelling, and unsatisfactory customer service.
Trustpilot and investigative articles document numerous complaints and some users resorting to police reports or bank disputes: Trustpilot, Vulcan Post follow‑up.
Documentation checklist
Essential documents to collect
- Order number and subscription receipts (from app store or email).
- Payment statements showing the charge(s) and dates.
- Screenshots of subscription settings, cancellation confirmation, and any error messages.
- Copies of all communications with Iviore (email, chat logs, support tickets).
Optional but useful items
- Bank or card dispute reference numbers if you have filed one.
- Police report reference if you have reported fraud.
- Any media or third‑party articles documenting similar issues for pattern evidence.
Common mistakes
Assuming cancellation is immediate
Some users assume cancelling removes access and billing immediately. In many cases billing stops only after the current paid period ends.
Always confirm the effective cancellation date in the app or via confirmation email.
Not saving proof of cancellation or receipts
Failing to keep screenshots or receipts makes disputes harder to resolve. Save all confirmation screens and transactional emails when you cancel.
If charges continue after cancellation, evidence of the cancellation request is critical for bank disputes or CASE complaints.
Comparative recap
| Feature | Period | Notes |
|---|---|---|
| Direct app subscription | monthly / annual | Cancel in app Settings → Billing; access often continues until period end. Refunds generally not provided. (Postclic) |
| Apple App Store | monthly / annual | Manage and cancel via Apple; refunds handled by Apple under its policies. |
| Google Play | monthly / annual | Cancel via Google Play subscriptions; refunds may require contacting Iviore support with receipt; handled case‑by‑case. |
| Customer outcomes | monthly / annual | Mixed reports: early convenience vs. later complaints of overcharging and delivery/refund issues. See consumer reports for details. (Vulcan Post, Trustpilot) |
After cancelling
Follow up steps
Save any cancellation confirmation and monitor your bank or card statements for continued charges.
If further charges appear, contact your card issuer to dispute the transactions and provide your documentation.
Useful links and resources
- Postclic cancellation guide - steps for app cancellations.
- Vulcan Post - early user experience coverage.
- Vulcan Post follow‑up - reporting on complaints and investigations.
- Trustpilot reviews - consumer reports and trends.
Address
Registered address status
No public, verifiable Singapore address for Iviore was found in available sources. The company may be unregistered locally or operating under a different trading name.
Next steps if you need a physical address
Ask Iviore support directly for a registered business address and company registration details and keep the response as part of your documentation.
If you cannot obtain a valid address and you have unresolved charges, consider filing complaints with your bank, CASE, or the police as appropriate and include all documentation gathered above.