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I hereby notify you of my decision to terminate the contract relating to the Sundance Now service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sundance Now: Easy Method
What is Sundance Now
Overview
Sundance Now is a subscription streaming service offering independent films, documentaries, and original series. It targets viewers who prefer curated, non-mainstream content.
Availability and bundles
In some markets Sundance Now is available as a standalone service or bundled within AMC+. Availability and exact pricing can vary by country and platform.
How to cancel Sundance Now
If you subscribed directly (website)
- Open a web browser and sign in to your Sundance Now account.
- Go to My Account → Membership Settings → Cancel Subscription.
- You must cancel via a web browser; cancellation cannot be completed inside the mobile app for direct subscriptions.
- For a consolidated how-to covering multiple platforms, see this guide: Postclic - How to cancel Sundance Now.
If you subscribed through an app store or device
- Apple (iOS): Cancel in Settings → [your name] → Subscriptions → Sundance Now, or via your Apple account subscriptions.
- Google Play (Android): Cancel at play.google.com/store/account/subscriptions or in the Google Play Store app → Subscriptions → Sundance Now.
- Roku: Manage subscriptions at my.roku.com/account/subscriptions and unsubscribe Sundance Now.
- Amazon Prime / Fire TV: Cancel under Manage Your Prime Video Channels in your Amazon account, or use amazon.com/appstoresubscriptions for Fire TV subscriptions.
What happens when you cancel
Access and billing
After cancellation your access typically continues until the end of the current paid billing period. The subscription will not renew thereafter.
Account data and content access
Your profile, watch history, and account details normally remain in your account unless you request account deletion. Downloaded or offline content may become inaccessible after the subscription ends.
Will I get a refund?
Standard refund policy
Sundance Now generally does not issue pro‑rated refunds for unused portions of a subscription. Refunds are not standard and should not be expected as a default remedy.
Exceptions and platform rules
- Refunds are rare and handled case‑by‑case, most commonly for accidental renewals or verified technical access problems, often within a short window (for example, around 14 days in some reports).
- Platform purchases follow platform refund rules: Apple and Google Play have their own refund processes, Roku handles its own billing, and Amazon refunds follow Amazon/Prime Video channel rules.
- If you believe you were charged unfairly, you can pursue a dispute with your bank or contact local consumer protection bodies.
Sundance Now plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Sundance Now standalone (via website/app, US pricing) | US$7.99 / US$74.99 | Monthly / Annual | Ad‑free independent film streaming, 7‑day free trial |
| AMC+ bundle - Monthly with ads (Singapore, estimated) | SGD 6.34/month | Monthly | Includes Sundance Now & others, ad‑supported |
| AMC+ bundle - Monthly ad‑free (Singapore, estimated) | SGD 11.43/month | Monthly | Includes Sundance Now & others, ad‑free |
| AMC+ bundle - Annual ad‑free (Singapore, estimated) | SGD 106.66/year | Annual | Includes Sundance Now & others, ad‑free |
Notes on pricing
No firm standalone Singapore pricing for Sundance Now was found; AMC+ bundles are the common local offering and prices above are estimated conversions.
Your consumer rights in Singapore
Key protections
Singapore consumer protection covers unfair contract terms and some distance‑selling rules that may apply to digital subscriptions. These protections can give you remedies for misrepresentation or unfair charging.
Recommended actions
- If you believe charges are unfair, contact your bank to dispute the transaction.
- Consider filing a complaint with the Consumers Association of Singapore (CASE) if necessary.
- When purchases are made via app stores, use the platform’s refund mechanisms (Apple, Google) as a first step.
Customer experiences
Positive feedback
Subscribers praise the curated selection of documentaries, films, and unique series. Many find the initial signup and trial process straightforward.
Common problems reported
- Users report app issues such as freezing, playback errors, missing subtitles, and lack of resume/autoplay features.
- Complaints include difficult cancellations, slow customer support, and unexpected or continued billing after cancellation.
Documentation checklist
Essential items to collect
- Account email and username used for the subscription.
- Order receipts, billing statements, or screenshots showing charge dates and amounts.
- Proof of purchase channel (website, App Store, Google Play, Roku, Amazon).
Supporting evidence
- Take screenshots of your subscription page, cancellation confirmation, or error messages.
- Record dates and any support ticket numbers if you contact customer service.
Common mistakes
Cancelling the wrong way
Users sometimes try to cancel a website subscription inside a mobile app. For direct web subscriptions you must cancel in a browser via your account settings.
Assuming automatic refunds
Many expect pro‑rated refunds after cancelling but Sundance Now’s policy generally does not provide them. Do not assume you will receive money back unless explicitly confirmed by support or the platform.
Comparative recap
Quick reference table
| Channel / Purchase method | How to cancel | Refund likelihood | Estimated price |
|---|---|---|---|
| Direct via Sundance Now website | My Account → Membership Settings → Cancel Subscription | Low (case‑by‑case exceptions) | US$7.99 / US$74.99 |
| Apple App Store (iOS) | Apple Subscriptions in your device settings | Platform refunds via Apple (possible) | Varies by Apple region |
| Google Play (Android) | Google Play Store → Subscriptions | Platform refunds via Google (possible) | Varies by Google region |
| Roku | my.roku.com/account/subscriptions | Roku handles billing/refunds | Varies by region |
| Amazon Prime / Fire TV channel | Manage Your Prime Video Channels / amazon.com/appstoresubscriptions | Amazon handles channel refunds | Typically via AMC+ bundle pricing |
After cancelling
What to check
- Confirm cancellation email or on‑screen confirmation and keep a screenshot.
- Verify that auto‑renewal is turned off and monitor your card for any unexpected charges for one billing cycle.
Helpful links
- General cancellation guide: Postclic - How to cancel Sundance Now
- AMC+ and bundle information: AMC+ - Sundance Now information
- AMC pricing and changes: AMC+ support - pricing changes
- Singapore availability and access notes: VPNRanks - AMC+ in Singapore
Address
Support phone
For account or billing help you can try Sundance Now support by phone: (855) 744-1215.
Next steps
If you cannot cancel using the steps above, collect the documentation checklist items and contact the platform where you subscribed or your payment provider for further assistance.