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Cancel SPEEDIFY
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Speedify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Speedify: Easy Method
What is Speedify
Overview
Speedify is a VPN service that improves connection reliability and privacy by combining multiple internet connections and encrypting traffic.
It is offered as apps and subscriptions through Speedify's website and major app stores.
How it is sold
Speedify sells subscriptions on its website and via in-app purchases through Apple App Store and Google Play.
Different purchase channels have different cancellation and refund rules; see sections below for details.
How to cancel Speedify
Cancel via Speedify website
- Open the Subscription Management Portal at my.speedify.com and sign in with the account used to subscribe.
- Find the active subscription and select the option to cancel; this stops future renewals but keeps access until the end of the paid period.
- If you prefer, contact Speedify support by live chat or email for help with cancellation.
Cancel via app stores
- Apple App Store purchases: cancel and request refunds through Apple; Speedify cannot cancel or refund App Store purchases.
- Google Play purchases: cancel and request refunds through Google Play; Speedify cannot process these cancellations or refunds.
What happens when you cancel
Access after cancellation
Cancelling a subscription via Speedify's website stops automatic renewal but does not immediately remove access.
You retain full service until the end of the paid billing period you already paid for.
Data and account effects
Cancelling generally affects billing only; account settings and saved configurations typically remain unless you delete the account.
If you want data removal, contact support explicitly to request account deletion or data removal instructions.
Will I get a refund?
Refunds for website purchases
Speedify offers a 30-day money-back guarantee for purchases made directly via the Speedify website.
- To qualify, request a refund within 30 days of the original purchase date.
- No refunds are provided for recurring billing payments if you cancel after a renewal; refunds apply only if requested within the 30-day window.
Refunds for App Store purchases
Purchases made through Apple App Store or Google Play must be refunded via those stores' support channels.
Speedify cannot issue refunds or cancel subscriptions purchased through App Store / Google Play; contact Apple or Google for those requests.
For Speedify's refund policy see the official support article: Speedify refund policy.
Speedify plans and pricing
Available SKUs (Singapore App Store prices)
The table below lists the in-app purchase prices that appear in the Singapore App Store listings.
Periods are those shown in available data; many IAP items do not clearly label period.
| Plan | Price | Period | Features |
|---|---|---|---|
| Unlimited VPN (IAP, unspecified period) | S$21.98 | Unknown | Unlimited access (as per listing titles) |
| Unlimited VPN (IAP, unspecified period) | S$129.98 | Unknown | Unlimited access |
| Unlimited VPN (IAP, unspecified period) | S$19.98 | Unknown | Unlimited access |
| Unlimited Family VPN | S$194.98 | Unknown | Family plan, multiple users |
| Speedify Monthly with Trial | S$19.98 | monthly | Monthly plan with trial |
Notes on pricing
Official website lists USD prices on the store page; Singapore SGD prices are shown in the App Store.
Check the exact SKU and billing period at purchase time before confirming any subscription.
Your consumer rights in Singapore
Cooling-off and refunds
Under Singapore consumer protection, digital services sold directly by a supplier may offer a cooling-off or refund window.
Speedify's 30-day money-back guarantee for website purchases aligns with typical protections for direct sales in Singapore.
App Store purchases and platform rules
Purchases through Apple App Store or Google Play are governed by those platforms' terms and dispute processes.
Speedify cannot control or override platform refund or cancellation policies for in-app purchases.
Customer experiences
Positive feedback
Some users report successful refunds or support resolving issues even when the UI caused confusion.
There are individual reports where support provided a refund while allowing users to retain access to a plan.
Negative feedback
Common negative themes include reports of continued unauthorized charges after cancellation and difficulty removing billing details.
Trustpilot shows a notable share of 1‑star reviews citing billing challenges and disputes over refunds.
Documentation checklist
What to prepare before cancelling
- Account email or username used to subscribe to Speedify.
- Proof of purchase: receipt, order number, or App Store/Google Play confirmation.
- Date of purchase and last renewal date (to check 30-day refund eligibility).
What to include in support requests
- Clear statement of the request (cancel subscription / request refund / delete account).
- Attach receipts and relevant screenshots showing active subscription or charges.
Common mistakes
Missing the refund window
Example: waiting until after a renewal to request a refund; recurring payments are not refunded if the 30‑day window has passed.
Tip: check purchase date and request refunds promptly if you want a refund for a website purchase.
Using the wrong channel
Example: contacting Speedify for an App Store purchase refund; Speedify cannot process those refunds.
Tip: use Apple or Google support for in-app purchases, and Speedify's portal/support for website purchases.
Comparative recap
Channel comparison
The table below compares cancellation and refund handling across channels to help you choose the right route.
| Channel | Cancellation | Refund handling | Notes |
|---|---|---|---|
| Website | Cancel via Subscription Management Portal (my.speedify.com) or contact Speedify support | 30-day money-back guarantee for purchases made on site; request within 30 days | Access remains until end of paid period after cancellation |
| Apple App Store | Manage and cancel subscriptions in your Apple account | Refunds must be requested from Apple App Store support | Speedify cannot cancel or refund App Store purchases |
| Google Play | Manage and cancel subscriptions in Google Play | Refunds must be requested from Google Play support | Speedify cannot cancel or refund Google Play purchases |
Key takeaway
If you purchased on Speedify's website you can cancel and request a refund there within 30 days.
If you purchased via an app store, use that store's cancellation and refund processes.
After cancelling
Follow-up actions
- Keep your purchase receipt and confirmation of cancellation until your billing period ends.
- Monitor your bank or card statements for any unexpected charges after cancellation.
Helpful links
Speedify refund policy: support.speedify.com - Refund Policy
Speedify store page: speedify.com/store
Apple App Store (Singapore) listing: Speedify on the App Store (SG)
Address
Corporate address
Speedify / Connectify corporate mailing address (listed in company materials):
1429 Walnut Street, 2nd Floor, Philadelphia, PA 19102, United States
Support and contact
For website purchases and refunds use Speedify's support channels linked on the official site and refund policy page.
For App Store or Google Play purchases contact Apple or Google support directly for cancellations and refund requests.