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Cancel TRUESTVPN
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Truestvpn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Truestvpn: Easy Method
What is Truestvpn
Overview
TruestVPN is a subscription-based VPN service that encrypts internet traffic to protect privacy and bypass region restrictions. It supports multiple platforms and can be used via app or manual OpenVPN profiles.
Key capabilities
The service offers features like ad-blocking, a kill-switch, and streaming optimizations as described in app listings and reviews. Pricing is offered both in-app (SGD) and on the website (USD).
How to cancel Truestvpn
Cancel if purchased on the website (direct purchase)
- Log into your TrueVPN account on the official website or contact support through the account area.
- Request cancellation of the premium subscription within your account or by submitting a support ticket/email.
- If you request a refund, do so within 7 days of the initial purchase to be eligible for a full refund.
Cancel if purchased via App Store or Google Play
- Open the App Store or Google Play Store on the device used to subscribe.
- Go to Subscriptions (App Store: Apple ID > Subscriptions; Google Play: Menu > Payments & subscriptions > Subscriptions) and find TrueVPN/Trust VPN.
- Tap Cancel Subscription. For iOS free trials, cancel at least 24 hours before the trial ends to avoid renewal.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription, your access typically remains until the end of the paid period. For subscriptions handled by app stores, access ends according to the store’s billing cycle.
Renewal and data handling
Automatic renewal will stop once you cancel before the next billing cycle. TrueVPN’s privacy/no-logs claims affect data retention, but account details and billing records may be kept per their policies.
Will I get a refund?
Refunds for website purchases
Full refunds are available if you cancel a web purchase within 7 days of the initial purchase. Cancellations after 7 days may be considered at TrueVPN’s sole discretion.
Refunds for App Store / Google Play purchases
- Refunds for purchases made through the App Store or Google Play are subject to those platforms’ refund policies, not TrueVPN’s web policy.
- For iOS free trials, subscription renews automatically unless cancelled at least 24 hours before the trial ends; refunds and cancellations must be handled via iTunes/App Store settings.
Truestvpn plans and pricing
Pricing table overview
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| 1 Month Plan (tiered) | S$8.98 / S$14.98 / S$17.98 / S$28.98 / S$29.98 | Monthly | Multiple tiered monthly options (unspecified features) |
| 1 Year Plan (tiered) | S$43.98 / S$63.98 / S$86.98 / S$148.98 (Sale) / S$298.98 | Annual | Multiple tiered annual options (unspecified features) |
Notes on pricing
App Store (Singapore) lists multiple in‑app purchase prices in SGD. The official website shows USD pricing only, which may differ due to conversion, taxes, or platform fees.
Your consumer rights in Singapore
Cooling-off and statutory rights
Singapore consumer law does not provide a general statutory cooling-off period for digital subscriptions. Refund and cancellation rights depend on the provider’s stated policies.
Practical recommendation for Singapore users
- Purchasing via the website gives access to the explicit 7-day refund policy for web purchases.
- In-app purchases via App Store or Google Play will rely on those platforms’ refund mechanisms, which may be less flexible.
Customer experiences
Positive feedback
Some expert reviews praise privacy-focused features, no‑logs DNS, easy OpenVPN profile setup, and generally positive App Store ratings (e.g., 4.6/5 from 103 ratings in the App Store listing).
Negative feedback
Other expert commentary notes reliability concerns, lack of a native app in some cases (reliance on OpenVPN), lower scores for pricing and support, and support/chat not appearing 24/7.
Documentation checklist
What to gather before cancelling
- Order or receipt showing purchase date (email confirmation or account billing page).
- Account email and username used for the TrueVPN subscription.
- Payment method details (last four digits of card, App Store/Google Play transaction ID if available).
What to include in a refund request
- Clear subject line: “Refund request - TrueVPN” and the purchase date.
- Attach proof of purchase and explain reason briefly; state you request a full refund if within 7 days (web purchase).
Common mistakes
Not checking where you purchased
Users sometimes assume the provider handles all refunds. If you bought via App Store or Google Play, you must use those platforms’ processes, not the vendor’s web refund form.
Missing cancellation windows
Failing to cancel a free trial at least 24 hours before the trial end or missing the 7‑day web refund window are frequent causes of unwanted charges. Always set reminders for trial end dates.
Comparative recap
Quick comparison of purchase methods
| Purchase method | Refund window | How to cancel | Notes |
|---|---|---|---|
| Website (direct purchase) | Full refund if within 7 days | Cancel via account or support ticket to vendor | Best option for explicit 7-day refund policy |
| App Store (iOS) | Subject to App Store policy; free trial must be cancelled ≥24 hrs before end | Cancel in iTunes/App Store subscription settings | Refunds handled by Apple; TrueVPN cannot directly refund these purchases |
| Google Play (Android) | Subject to Google Play policy | Cancel in Google Play subscriptions | Refunds handled by Google; check Play Store help for eligibility |
Key takeaway
Buying on the website gives clearer refund protection (7 days). App store purchases require using the store’s refund/cancellation process and may be less flexible.
After cancelling
Steps to confirm cancellation
- Check your account billing section or confirmation email to ensure cancellation was processed.
- For App Store/Google Play, verify the subscription is listed as canceled in the store settings.
Helpful links
Address
Headquarters (as listed)
According to available company information, an address associated with the operator is 2332 Beach Avenue, Venice, CA 90291, United States.
Local presence and contact options
TruestVPN appears to have a Singapore office listed in some records, but no dedicated cancellation mailing address was located in public documentation.
Use the app store subscription controls or the TrueVPN account/support channels for cancellations and refund requests. For App Store details, refer to the links above.