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Cancel URBAN VPN
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Urban Vpn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Urban Vpn: Easy Method
What is Urban Vpn
Overview
Urban Vpn is a VPN service that offers free and premium access to mask IP addresses and access geo-restricted content.
The service provides apps and browser extensions and advertises privacy and unblocking features for general web access.
Key characteristics
Urban Vpn offers a free tier and a paid premium tier available through app stores and its website.
Cancellation and refund handling depend on where you subscribed (Apple, Google Play, or Urban VPN account console).
How to cancel Urban Vpn
Cancel via App Store (iOS & macOS)
- Open your Apple ID subscriptions in the App Store or Settings on your iPhone/iPad/Mac.
- Find Urban Vpn in your subscriptions and select Cancel Subscription.
- Access remains until the end of the current billing period; refunds follow Apple policies.
Cancel via Google Play (Android) and Web
- For Google Play, open play.google.com or the Play Store app, go to Subscriptions, select Urban Vpn, and cancel there.
- For web/Windows apps or extensions, sign in to your Urban Vpn Account Console and cancel from the subscription or billing section.
- Access continues until the billing period ends after cancellation on these platforms as well.
What happens when you cancel
Access and subscription status
After cancellation your subscription remains active until the end of the paid billing period.
Auto-renewal is stopped; you retain premium access until the period expires per the provider used for purchase.
Data, account and renewals
- Account data and settings typically remain unless you delete the account; check the Account Console for options.
- Subscriptions auto-renew unless canceled; cancelling prevents future renewals only.
Will I get a refund?
Urban Vpn standard policy
Urban Vpn's stated policy is that fees are generally non-refundable and no partial subscription refunds are provided.
This no-refund stance applies to fees paid to the extent permitted by applicable law.
Possible exceptions and legal rights
- Refunds or cancellations may be subject to the rules of the store where you purchased (Apple or Google Play).
- Statutory consumer rights (for example cooling-off rights) may apply and override a provider policy in some jurisdictions.
Urban Vpn plans and pricing
Pricing summary
The following prices are taken from the Singapore App Store listings for Urban Vpn in-app purchases.
Amounts are listed in SGD as shown in the App Store.
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| 1-Month Subscription | S$14.98 | Monthly | Premium VPN access via iOS App Store |
| 6-Months Subscription | S$57.98 | Six-Monthly | Premium VPN access via iOS App Store |
| 12-Months Subscription | S$59.98 | Annual | Premium VPN access via iOS App Store |
| 12-Months Discount Subscription | S$70.98 | Annual (discounted) | Premium VPN access via iOS App Store |
Your consumer rights in Singapore
Statutory protections
Under Singapore consumer protection principles (for example the Consumer Protection (Fair Trading) Act), customers have rights that may not be overridden by a supplier's written policy.
These rights can include protections against unfair contract terms and certain cooling-off or cancellation rights depending on the transaction.
Where to seek help
- Consumers in Singapore may contact the Consumers Association of Singapore (CASE) for advice and dispute assistance.
- If you believe statutory rights apply, raise the issue with the seller or your payment provider and consider CASE for mediation.
Customer experiences
Positive feedback
Some users report the free version helps unblock geo-restricted sites and allows use without signing up.
Occasional reviewers give 4 - 5 star feedback noting acceptable performance or that it is "not bad service."
Negative feedback and security concerns
- Frequent complaints note disconnections, poor reliability and limited or no kill-switch functionality.
- There are reports alleging data-collection concerns, refund refusals, poor customer support, and security risks with browser extensions.
Documentation checklist
Before you cancel
- Subscription confirmation (receipt or App Store / Google Play order email).
- Account email and username used for the Urban Vpn account or app store account.
If you need support or a dispute
- Record of cancellation steps taken (screenshots or timestamps).
- Any written correspondence with Urban Vpn support and receipts for payments.
Common mistakes
Not cancelling in the correct place
Purchases made via Apple or Google Play must be cancelled through those stores, not through the Urban Vpn website.
Cancelling the wrong account (e.g., a device account vs the store subscription) is a frequent error.
Assuming automatic refunds
Many users expect an automatic refund; Urban Vpn's policy states fees are generally non-refundable.
If you need a refund, check store refund processes (Apple/Google Play) and keep documentation for any claim.
Comparative recap
Quick feature comparison
The table below summarizes cancellation, refund stance, and notable user-reported issues for Urban Vpn.
Comparison table
| Topic | Urban Vpn (summary) |
|---|---|
| How to cancel | Cancel via Apple Stores account, Google Play account, or Urban Vpn Account Console depending on purchase source. |
| Refund policy | Generally no refunds; refunds subject to applicable law and store policies. |
| User experience | Mixed: some positive notes on free unblocking; multiple reports of disconnections, support and security concerns. |
After cancelling
What to monitor
Keep your cancellation confirmation and monitor that auto-renewal does not occur at the next billing date.
Retain receipts and any support replies in case you need to request refunds or dispute charges.
Helpful links
Address
Company contact address
Available third-party business information lists Coppergate House, 10 Whites Row, London, E1 7NF, UK as an address associated with Urban Vpn.
This address is a postal/virtual office reference and may not be a direct support channel.
Notes about correspondence
Urban Vpn cancellations and billing issues are usually handled via the account console or app store; use those channels first.
If you escalate a dispute in Singapore, consider contacting CASE and keep all transaction records.