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Cancellation service #1 in South Africa
Angi is a US‑based online marketplace that connects homeowners with local professionals for home repairs, maintenance and renovation work.
The platform offers free access for homeowners and subscription products for contractors in some markets; services are primarily organised around lead generation and profiles.
Homeowners use Angi to search for trades and read reviews, while contractors (Pro members) pay for leads and enhanced visibility.
Policies and customer support are routed through Angi’s help pages and telephone support channels referenced in their FAQ.
Source: Angi Help Center: angi.com/landing/faq
Source: third‑party summary: postclic.com
Cancelling auto‑renewal typically stops future charges but your paid access usually remains until the end of the current billing period.
Some users report billing problems after cancellation; monitor your bank or card statements closely for continued charges.
Profiles and listings may remain visible after cancellation depending on account type and Angi’s processes.
If you need a profile removed or data deleted, request this directly from Angi and keep written records of your request.
Angi’s help pages do not reference an automatic 14‑day cooling‑off period or guaranteed refund policy for all subscriptions.
Refunds are typically handled on a case‑by‑case basis and Angi’s documentation does not promise automatic refunds.
Sources: Angi FAQ and user reports on Trustpilot and postclic: angi.com/landing/faq, trustpilot.com
There is no public South African pricing for Angi in 2024/2025 in the sources we reviewed.
Homeowner access appears to be free globally; contractor (Pro) pricing is available in the U.S. and varies by plan and market.
Contact Angi directly for contractor pricing for your region, or ask a sales representative for a written quote.
| Plan | Price | Period (期間) | Notes |
|---|---|---|---|
| Homeowner | Free | N/A | Search and reviews access appears free worldwide. |
| Contractor / Pro | Contact for pricing | Contact for pricing | Pricing documented for the U.S.; no public South African pricing found. |
South African consumer law grants statutory cooling‑off rights for many fixed‑term and distance contracts; sellers cannot contract out of these rights.
The law requires businesses to accept cancellations during the cooling‑off period and process refunds, generally within a reasonable time (maximum 30 days).
Sources: legal summaries: legalese.co.za, and consumer guidance: cgso.org.za
A minority of users report receiving useful leads and business from Angi, saying the platform can generate work when the lead quality is good.
These positive experiences appear less frequent than the complaints in review sources.
See aggregated reviews for examples: trustpilot.com
Many users assume cancelling auto‑renew automatically entitles them to a refund; in practice refunds are not guaranteed and are handled case‑by‑case.
Always request a refund explicitly and keep proof of the refund request and the date you cancelled.
Verbal or informal promises from sales reps (trial periods, short contracts) are hard to enforce without written confirmation.
Get all contract terms in writing and keep copies of any salesperson agreements to avoid disputes about contract length or fees.
| Feature | Angi | Recommended action | Period (期間) |
|---|---|---|---|
| Cancellation method | Via account Manage My Account or phone (888‑811‑ANGI); app subscriptions via app stores. | Cancel in account settings or via app store; call Angi if needed and keep records. | Immediate / End of billing cycle |
| Refund likelihood | Not guaranteed; case‑by‑case; many users report refusals. | Request refund in writing, supply proof, and cite South African consumer rights if applicable. | Varies (up to 30 days for refund) |
| Profile removal | May remain active after cancellation in some reports. | Request removal in writing and follow up if profile persists. | Varies |
Angi
130 E Washington Street, Indianapolis, IN 46204, United States
If you prefer written cancellation, send a registered letter to the corporate address and keep a copy and proof of postage.
Also follow up by phone (888‑811‑ANGI) and retain all correspondence until the cancellation and any refund are confirmed.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Zwelinzima Sithole
Postclic editor · 6 years experience
Editor at Postclic for 6 years, I turn complex registered electronic mail procedures into clear, actionable English.