Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel PLACES LEISURE
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Places Leisure service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Places Leisure: Easy Method
What is Places Leisure
Overview
Places Leisure operates a network of leisure centres offering gyms, pools, group classes and related services under membership or pay-as-you-go arrangements.
Service model
Memberships are subscription-based with recurring direct debits. Activity bookings (classes/courses) are charged per session or course depending on your booking.
How to cancel Places Leisure
Cancel online or in the app
- Log into your Member Area or the Places Leisure app.
- Go to "My Memberships" and select the membership you wish to cancel, then follow on-screen prompts.
- Ensure you allow at least 15 days' notice before your next direct debit date.
Cancel by email, phone or in person
- Email your cancellation request to placesleisure@harlandsgroup.co.uk with your membership details.
- Call the Places Leisure contact number: 01444 221052 to request cancellation.
- Alternatively, provide written notice to your Club Manager or submit a member change form at your centre.
What happens when you cancel
Access and billing
Cancellation is effective on the next payment due; you remain a member until that date and no pro-rata refunds are given during the Minimum Term (except within the cooling-off period).
Confirmation and records
Places Leisure confirms cancellations by email. Keep confirmation for your records and check direct debit dates to verify the effective end of membership.
Will I get a refund?
Cooling-off period (first 14 days)
If you cancel within 14 days of joining or booking, you are entitled to a full refund (including any joining fee), refunded to the original payment method.
Refunds are processed within approximately 10 working days.
Outside the cooling-off period
- No refunds of joining fees after the 14-day cooling-off period.
- Membership cancellations outside cooling-off are effective at the next payment date; no refund for payments already taken during the Minimum Term.
- Activity bookings are non-refundable if cancelled outside the 14-day cooling-off; late cancellations may incur a £4 fee unless the backfill rule applies.
Places Leisure plans and pricing
Pricing availability
No ZAR-based pricing for Places Leisure operating in South Africa could be found. Places Leisure operates primarily in the UK with GBP fees.
How to get current prices
Contact Places Leisure directly or your local centre for specific plan costs and centre-level charges.
| Plan | Period | Price |
|---|---|---|
| Standard Membership | Contact for pricing | Contact for pricing |
| Pay-as-you-go / Class fees | Per session | Contact for pricing |
| Short courses (e.g., swim school) | Per course | Contact for pricing |
Your consumer rights in South Africa
Local law overview
South African consumers are protected by national consumer legislation, which sets standards for fair, reasonable contracts and quality of services.
Specific statutory rights and cancellation rules under South African law may differ from UK rules governing Places Leisure terms.
Practical advice
- Before cancelling, check both Places Leisure terms and any local consumer protections that may apply where you live or where a service is supplied.
- If you need advice about South African consumer rights, contact your local consumer protection authority or a legal advisor in South Africa.
Customer experiences
Common positive points
- Many customers praise friendly, helpful staff and an inclusive atmosphere.
- Facilities and class variety are often described as good, with spacious studios and well-run programmes.
Common complaints
- Some users report cleanliness issues in changing rooms and bathrooms at certain centres.
- Booking system and app problems are reported: glitches, crashes, and delays that can lead to fines or missed cancellations.
- Pricing and perceived value are occasional concerns among members.
Documentation checklist
Essential membership documents
- Membership number or account ID.
- Proof of identity (ID or passport) if requested by the centre.
- Direct debit or payment details that were used for the membership.
Cancellation evidence to keep
- Email copy of your cancellation request and the confirmation from Places Leisure.
- Receipts or booking references for any classes or courses.
- Screenshot of the “My Memberships” cancellation screen if done online.
Common mistakes
Missing the notice period
A frequent error is not allowing the required 15 days' notice before the next direct debit. This can cause an extra payment and delayed membership end.
Assuming immediate refunds or changes
Members sometimes expect immediate refunds after cancellation; outside the cooling-off period no pro-rata refunds are issued and refunds take about 10 working days when eligible.
Booking and app misunderstandings
Trust booking confirmations and double-check cancellation windows for classes; pay-as-you-go bookings are usually non-refundable and non-transferable.
Comparative recap
Quick comparison
| Feature | Places Leisure (terms) | Typical consumer expectation |
|---|---|---|
| Cooling-off | 14 days full refund (including joining fee) | Full refund available if cancelled promptly |
| Notice to cancel | At least 15 days before next direct debit | Many expect immediate stop; check notice period |
| Refunds during Minimum Term | No refunds (except cooling-off) | Some expect pro-rata refunds; not guaranteed |
| Activity late cancellation | £4 charge within 6 hours unless backfill | Users expect leniency; systems may charge automatically |
After cancelling
Confirmations to check
- Save the email confirmation and note the effective cancellation date.
- Watch your bank statement to confirm no unexpected direct debits after the effective date.
Helpful official links
For full terms and more details, refer to Places Leisure's official policy pages:
Address
Postal correspondence
For written cancellations or correspondence use the postal address provided for South Africa:
PostNet Unit 387, Private Bag X1288, Potchefstroom, South Africa, 2520
Other contact methods
- Email: placesleisure@harlandsgroup.co.uk
- Phone (UK number used for member enquiries): 01444 221052