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I hereby notify you of my decision to terminate the contract relating to the Fastic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fastic: Easy Method
What is Fastic
Overview
Fastic is a health and wellness app that focuses on intermittent fasting, meal tracking and community-guided plans to support weight and metabolic health goals.
The app provides timed fasting programs, tracking tools and motivational content designed to help users establish fasting routines and monitor progress.
Core features
Key features include fasting timers, progress logs, educational content and community support to encourage adherence to plans.
Fastic is offered as a free app with in-app subscription options for premium plans and additional content.
How to cancel Fastic
If you subscribed through an app store
- Open the store account where you purchased the subscription (e.g., Apple App Store or Google Play Store).
- Locate your subscriptions section and cancel the Fastic subscription there to stop future renewals.
If you subscribed directly to Fastic (right of withdrawal)
- For cancellations or formal withdrawal, send your written cancellation or withdrawal notice to Fastic GmbH’s Berlin address as per the Terms of Service.
- Include your full name, account email, subscription details, and the date you request cancellation.
What happens when you cancel
Access and renewal
When you cancel a subscription you typically keep access until the end of the current paid period.
After that period ends, automatic renewals stop and features tied to the subscription are disabled.
Data and account status
Cancelling a subscription does not always delete your account or personal data. Account and profile data may remain unless you request deletion.
To remove personal data entirely, request account deletion in writing following provider instructions.
Will I get a refund?
General refund approach
Refund availability depends on where the subscription was purchased and the terms that applied at purchase.
Subscriptions bought through app stores are subject to the store’s refund policies; direct purchases are handled under Fastic’s terms.
Exceptions and right of withdrawal
- If you believe you are entitled to a refund, submit a written request with purchase details and reasons for the refund.
- For direct-purchase withdrawal, send the withdrawal notice to Fastic GmbH at the Berlin address provided in the Terms of Service.
Fastic plans and pricing
Pricing availability
No verified pricing data is available for inclusion here.
Please contact Fastic directly or check the app store listing or your purchase receipt for current pricing.
Contact for exact pricing
| Plan | Period | Price |
|---|---|---|
| Contact for pricing | ||
Your consumer rights in South Africa
Cancellation and cooling-off
Under South African consumer protection principles, consumers often have rights for distance or direct-marketing agreements that include a cooling-off period.
This may allow you to withdraw from certain agreements within a limited number of days after purchase or conclusion of the contract.
Remedies and enforcement
- Keep proof of purchase, account details and any written correspondence when asserting rights.
- If necessary, you may lodge a complaint with national consumer protection authorities or seek remedies under the Consumer Protection Act.
Customer experiences
Positive reports
Many users report value from fasting timers, structured plans and community motivation that help build consistent habits.
Users often highlight ease of tracking and clear educational content as benefits.
Challenges reported
Some users report difficulty locating cancellation instructions in-app or confusion about where to send withdrawal notices.
Other common issues include uncertainty about refunds and account data after cancelling.
Documentation checklist
What to prepare before cancelling
- Account email and username
- Order or subscription receipt (purchase date, transaction ID)
- Device and app store used for purchase (if relevant)
What to include in a withdrawal notice
- Full name and contact details
- Explicit statement of withdrawal or cancellation and the subscription details
- Date of the request and a signature if sending by post
Common mistakes
Not cancelling in the right place
Example: Cancelling only in the app but not in the app store can leave automatic renewals active.
Always confirm where the subscription charge originates and cancel there.
Not sending a formal written withdrawal
Example: Assuming an email or in-app message is sufficient when the Terms of Service require a postal withdrawal to the registered address.
Follow the Terms of Service instructions closely and retain proof of sending.
Comparative recap
Summary table
| Method | Ease | Refund | Action required |
|---|---|---|---|
| Apple App Store | Manage via Apple account | Subject to Apple refund policy | Cancel in Apple subscriptions |
| Google Play Store | Manage via Google account | Subject to Google refund policy | Cancel in Google subscriptions |
| Direct with Fastic GmbH | Requires written notice for withdrawal | Handled per Fastic terms; may require written request | Send withdrawal to the Berlin address |
After cancelling
Confirming cancellation
Keep confirmation emails or store receipts showing cancellation or non-renewal.
Verify that future charges stop by checking your bank or card statements after the next billing date.
Next steps if problems occur
- Gather all documentation and contact the provider in writing with proof of cancellation.
- If unresolved, consider contacting your payment provider or seeking assistance from consumer protection authorities in South Africa.
Address
Official address for withdrawal and correspondence
Fastic GmbH
Pappelallee 78/79, 10437 Berlin, Germany
Important note about additional addresses
The Dresden address may appear in some app store provider information, but withdrawal and formal cancellation notices should be sent to the Berlin address as specified in the Terms of Service.